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ERP Commentary
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Niel Oscarson
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KLAS Research Director - Niel Oscarson
 
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VP/Other Executive

Operations

Premier had the best implementation I had ever been through. They came in, and they helped us with...

Oct 2023
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VP/Other Executive

Relationship, Product

Premier is in a whole other league, and they have great products. We have pulled on a couple of...

Oct 2023
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VP/Other Executive

Relationship, Product

Premier plays very well in the sandbox. We have connected the Premier product to multiple products...

Oct 2023
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VP/Other Executive

Loyalty

The impetus for selecting Premier was their connection with the supply chain and the suppliers that...

Oct 2023
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VP/Other Executive

Relationship

We meet regularly with Premier about our system. Sometimes the meeting is just a check-in so we can...

Oct 2023
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VP/Other Executive

Product

I am very happy with Premier's product; it is a good system that is easy to use and get data out of.

Jul 2023
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VP/Other Executive

Operations

Premier's online training is very complicated to get to. There are hundreds of training modules....

May 2023
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VP/Other Executive

Product

Premier's solution is really a best-of-breed application designed around the requirements and needs...

May 2023
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VP/Other Executive

Product

Probably the number-one reason I like the product is that it is very easy to interface with. Premier...

May 2023
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VP/Other Executive

Loyalty, Relationship

In terms of things that don't go well, Premier’s modernization of the tool has taken way too long....

May 2023
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VP/Other Executive

Culture, Relationship

Premier needs support teams that are organized around their customer base. Any other vendor that we...

May 2023
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VP/Other Executive

Culture, Value

Premier's ERP is very affordable compared to other solutions I have, and the product does what is...

May 2023
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VP/Other Executive

Value

Premier likes to charge us. For any questions, assistance, and help beyond Premier’s help desk, I...

May 2023
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VP/Other Executive

Operations

In terms of what went well, the installation happened during the COVID-19 pandemic, so it was...

May 2023
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