Commentary Summary
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User Commentary
Product, Value
We use TheraDoc Pharmacy Assistant for two main purposes. One is for reporting and visualizing our...
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Product
Premier has made a bunch of improvements on the platform that have been really helpful for us. They...
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Operations
There were a lot of things that went wrong with the implementation of the product, but the problems...
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Operations
Premier did a pretty good job of training us on the new user interface. We have a dedicated person...
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Product
I really like the product’s new design. There are certain things that could be more efficient, but...
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Product
There are some things that the vendor could do to improve the reporting. But realistically, I am...
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Relationship
The vendor is very good at sending emails. Anytime the system is going to be down for updates and...
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Relationship
Premier’s customer service has been very good. We have a dedicated contact person who we can ask for...
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Product, Value
If I am working with a pharmacist at Premier, I get good results. Someone helped me change our...
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Product
Sometimes, nurses from Premier help me do stuff for the pharmacy that isn’t quite ready for prime...
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Value
The challenge is that we are fighting for tight money, and we lose out every single time because we...
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Loyalty, Product
I’m not satisfied with the delivery of new technology from the vendor. A lot of things are not...
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Relationship, Product, Value
The vendor has made progress, but the pharmacists cannot bill services. That is the documentation of...
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Relationship, Product
The vendor has made a lot of progress in driving tangible outcomes. The vendor has really upgraded...
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Relationship, Product
Things have been going well with TheraDoc Pharmacy Assistant. We have no complaints. We use the...
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Operations, Product
I think what Premier currently offers is good. If our EMR vendor were able to implement the same...
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Value
Those who might be looking to make a buying decision on TheraDoc Pharmacy Assistant should review...
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Product
TheraDoc Pharmacy Assistant is not customizable by the user. If we have to run a report, it is...
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Relationship
We are coming up with a lot of initiatives ourselves. Premier could drive outcomes by telling us...
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Loyalty, Product
TheraDoc Pharmacy Assistant has been good to work with. Our people are familiar with the platform....
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Product, Value
TheraDoc Pharmacy Assistant is not as complex as some other platforms we have used because it is...
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Relationship
I don’t know that Premier is really a technology company. They weren’t the originators of TheraDoc...
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Product
Our pharmacists rely on TheraDoc Pharmacy Assistant primarily as a communication documentation tool....
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Relationship
TheraDoc Pharmacy Assistant is a really solid tool, and the support we get is also solid. Something...
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Product
The only negative thing about TheraDoc Pharmacy Assistant is that it is not integrated with our...
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Product
TheraDoc Pharmacy Assistant checks the boxes in terms of functionality, customization, and support....
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Product, Value
The system is important to our antibiotic stewardship program in particular, and we also use it to...
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