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Warren Whitford
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KLAS Research Director - Warren Whitford
 
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User Commentary

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VP/Other Executive

ROI and Cost

We have worked with firms that are more expensive than Premier. We were pleasantly happy with the...

Nov 2022
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VP/Other Executive

Relationship

I appreciate that Premier approaches the consultation as a partnership and brings their expertise....

Nov 2022
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VP/Other Executive

People and Knowledge

Premier isn’t the be-all and end-all, but they are very good. I am very satisfied with them. They...

Nov 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

One of Premier's greatest assets is their intimate knowledge of governance and what the federal...

Nov 2022
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VP/Other Executive

Relationship

The only constructive feedback I would give to Premier is their mindset can be so narrow that when...

Nov 2022
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VP/Other Executive

People and Knowledge

I would tell someone interested in buying Premier that they are responsive and knowledgeable. One of...

Nov 2022
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VP/Other Executive

Project Results

We are part of an ACO collaborative with Premier and other health systems all over the country....

Oct 2022
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VP/Other Executive

ROI and Cost

With regard to the ACO, the primary benefit of Premier's service is being part of the collaborative...

Oct 2022
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VP/Other Executive

Sales and Contracting

Premier needs to make money too. I have never had an issue with Premier's costs, and as long as...

Oct 2022
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VP/Other Executive

People and Knowledge

Premier has folks who are experienced in their particular space, so whether the space is value-based...

Oct 2022
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Director

People and Knowledge

We have regular meetings with our dedicated representative, and we can lean on that person for...

Aug 2022
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Director

Tools and Methodology

Premier is very responsive to ad hoc requests and questions. If I need to go over something, I can...

Aug 2022
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Director

Relationship

Premier's VP for government affairs gives an update from Washington, DC, on a weekly basis. They...

Aug 2022
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Director

Other Observations

Premier has gone through tremendous turnover. We have had different representatives recently,...

Aug 2022
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CMIO

Project Results

Premier met our expectations. Their execution was variable depending on what we talked to them...

Jul 2022
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CMIO

Project Results

When we were first starting with Premier, we learned a lot, but after a while, we got used to the...

Jul 2022
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CMIO

People and Knowledge

Premier was very knowledgeable and was able to give us good advice. They also provided a financial...

Jul 2022
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CMIO

ROI and Cost

Premier’s prices are quite high. When we purchase something from them, we have to get a very...

Jul 2022
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Director

Project Results

Premier provides information that helps us understand the data. The real improvement comes from the...

Jun 2022
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Director

People and Knowledge

Everyone we have worked with from Premier has been able to help us.

Jun 2022
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Director

Other Observations

The firm is not very hungry to retain customers. If we want to go, we go. I think Premier is used to...

Jun 2022
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Director

Lessons Learned

Premier is very helpful in getting organizations that are starting an ACO set up, including guiding...

Jun 2022
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VP/Other Executive

Tools and Methodology

The only improvement would be if Premier could credit contributions. If somebody is a very high...

Jun 2022
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VP/Other Executive

Project Results

The Premier collaborative seems to have the most tangible ROI benefits of any I have participated in...

Jun 2022
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VP/Other Executive

People and Knowledge

Premier has very seasoned resources. The ones who do the policy setting actually spend time on...

Jun 2022
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VP/Other Executive

People and Knowledge

Premier keeps us informed of trends and engaged in policy setting, and those are very critical...

Jun 2022
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VP/Other Executive

Relationship

Our Premier team really got to know us and understand us through listening. They are very engaged...

Jun 2022
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Director

Project Results

Premier helped us with initially finding opportunities for us to reduce cost and increase the value...

May 2022
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Director

Project Results

Premier could focus on sharing best practices and creative ideas from other partners to help us with...

May 2022
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Director

Other Observations

At the beginning of our engagement with Premier, we received our money’s worth because the firm...

May 2022
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Director

People and Knowledge

Premier laid out all of the different paths and the pros and cons of each path. We are at a point...

Apr 2022
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VP/Other Executive

Relationship

We benefit significantly from working with Premier. The firm is a very honest, flexible, and...

Mar 2022
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VP/Other Executive

Relationship

Overall, we have seen decreased costs and decreased readmissions in a certain program. Premier’s...

Mar 2022
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VP/Other Executive

ROI and Cost

Premier is very up front with their charges from the beginning. Unless something is a brand-new...

Mar 2022
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