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PACS Aurora (Non-US) (Mostly Brazil)
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Director

Functionality and Upgrades

Pixeon has developed a great product. They have a lot of understanding of development, and they...

Oct 2022
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Manager

Service and Support

Our satisfaction with Pixeon has dropped a lot this past year. One of the people we worked with left...

Oct 2022
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Manager

Functionality and Upgrades

It takes a long time for the system to integrate and display CT scans. In some cases, CT scans are...

Oct 2022
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Manager

Technology

Pixeon installed new servers, and it took a long time to do that, but we still had a problem after...

Oct 2022
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Manager

Other Observations & Comments

Pixeon's product is good. It has a lot of features, and the vendor is always innovating, but the...

Oct 2022
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Manager

Functionality and Upgrades

The product's usability is very good. We have been using the PACS product for a short time because...

Oct 2022
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Manager

Functionality and Upgrades

Pixeon's PACS product is really good, and the doctors like it a lot. The opening protocols are well...

Oct 2022
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Manager

Technology

Radiologists use two monitors for the PACS product. One screen is for running the PACS product; the...

Oct 2022
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Manager

Technology

Our doctors use Pixeon's report-writing tool; the tool has been causing quite a bit of a headache....

Oct 2022
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Director

Functionality and Upgrades

The usability of PACS Aurora is very good. Our users know how to use the system quite efficiently.

Oct 2022
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Director

Technology

Pixeon's PACS works very well. It is a very stable system. We don't need much contact with the...

Oct 2022
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CEO/President

Functionality and Upgrades

Pixeon has released a new version of their PACS. It was delayed a little because of the pandemic,...

Oct 2022
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CEO/President

ROI / Cost (care and feeding)

Pixeon's PACS is a very robust and reliable product. The vendor has gained credibility in the market...

Oct 2022
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Director

Relationship

Our relationship with Pixeon is excellent; they serve us very quickly. I have my account manager's...

Oct 2022
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Director

ROI / Cost (care and feeding)

Something very positive about Pixeon is the area of application improvements. One of the vendor's...

Oct 2022
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Director

Service and Support

The system's integration is very good. The quality of the vendor's support is also good. The vendor...

Oct 2022
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Director

Technology

The way we store studies today is unsustainable for us. We have several databases in different...

Oct 2022
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Director

Functionality and Upgrades

We wish Pixeon would offer new features. We have talked to Pixeon several times about that desire,...

Oct 2022
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(0)
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Director

Functionality and Upgrades

The quality of Pixeon's PACS is very good and reliable; the system is stable and doesn't cause too...

Oct 2022
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Director

Functionality and Upgrades

One simple thing that Pixeon could improve involves the administrative management area of the PACS...

Oct 2022
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(0)
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Manager

Relationship

My relationship with Pixeon is really good. We get good support from them. They are usually fast in...

Oct 2022
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Manager

ROI / Cost (care and feeding)

One thing Pixeon could improve is the pricing. I think their product is expensive compared to other...

Oct 2022
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Director

Interfacing and Integration

We have had integration problems between PACS Aurora and another solution we use for making our...

Oct 2022
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Director

Service and Support

The support from Pixeon is good. Sometimes it takes a while for them to get to our ticket, but once...

Oct 2022
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(0)
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Manager

Functionality and Upgrades

One of the product's strengths is its evolution.

Oct 2022
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(0)
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Manager

Functionality and Upgrades

My favorite product feature is the multifeatured viewer for reporting.

Oct 2022
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(0)
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Manager

Functionality and Upgrades

The performance is below what we need for large exams, such as CT scans.

Oct 2022
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(0)
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Manager

Lessons Learned

Pixeon could improve the time between the receipt of exams and the release of large exam materials,...

Oct 2022
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CIO

ROI / Cost (care and feeding)

We have an issue with one of our vendors because that vendor charges us in dollars, and the value of...

Aug 2022
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Manager

Functionality and Upgrades

This PACS is used for all of our imaging needs. We have worklists and speech-recognition software in...

Jun 2022
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Manager

Relationship

Pixeon's executive involvement is in the process of improving. They are now contracting with another...

Jun 2022
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The Shifting Market of Global PACS
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KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term



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