Qliq Secure Texting Comments

 

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Current Time Inside Cache Tag Helper: 11/27/2020 4:14:00 PM and Model.EvProductId = 187219

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Manager

Service and Support

QliqSOFT was recently supposed to do an upgrade, but somehow it was delayed in production. Things...

Nov 2020
 Helpful

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Manager

Lessons Learned

The system works rather well. It seems to meet our needs. It works well for what we need it to do. I...

Nov 2020
 Helpful

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Manager

Functionality and Upgrades

QliqSOFT has been pretty good about supporting us during COVID-19. They introduced virtual visits....

Nov 2020
 Helpful

 or  to see details.

CEO/President

Win/Loss - Why they were selected (by current clients)

We chose QliqSOFT because we needed a solution for sending messages. The last texting application we...

Nov 2020
 Helpful

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CEO/President

Service and Support

I am happy with QliqSOFT. I have been working with the vendor for a long time. They are very...

Nov 2020
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

I think QliqSOFT does their updates automatically. They have recently been sending me some...

Nov 2020
 Helpful

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Director

Service and Support

QliqSOFT went above and beyond to keep their promises.

Nov 2020
 Helpful

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Director

Relationship

When COVID-19 hit, I wanted to test out the vendor's video chatting technology, and they made it...

Nov 2020
 Helpful

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Director

Service and Support

I have talked to a lot of the vendor's higher-ups when someone hasn't been able to answer a question...

Nov 2020
 Helpful

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Director

ROI / Cost (care and feeding)

In the beginning, our intention was to have secure texting of patient information throughout the...

Nov 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

There have been some bugs within the software that have caused syncing issues when there is an...

Nov 2020
 Helpful

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Manager

Implementation and Training

I am sure QliqSOFT has changed their training now, but actually having a training program for each...

Nov 2020
 Helpful

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Manager

Service and Support

QliqSOFT is really responsive. They ask us to troubleshoot since we are all remote right now. When...

Nov 2020
 Helpful

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Manager

Service and Support

I wouldn't rate QliqSOFT high for being proactive. I only receive emails about updates, but I don't...

Nov 2020
 Helpful

 or  to see details.

Manager

Lessons Learned

We recommend QliqSOFT's product all the time to others. I tell others that what works well is the...

Nov 2020
 Helpful

 or  to see details.

CEO/President

Service and Support

The installation was the biggest thing we went through a couple of years ago. That went very...

Nov 2020
 Helpful

 or  to see details.

CEO/President

Implementation and Training

The product is so simple to use and implement that we have done our training in-house. We even have...

Nov 2020
 Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

QliqSOFT provided everything that we were looking for up front. They told us what we would have to...

Nov 2020
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

We work in the community 95% of the time and are separated from each other. Communicating in a...

Nov 2020
 Helpful

 or  to see details.

CEO/President

Technology

The system accomplishes exactly what QliqSOFT said we were looking for, and the product delivers...

Nov 2020
 Helpful

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CEO/President

Service and Support

The few times we had to contact the vendor were typically about somebody doing the first install...

Nov 2020
 Helpful

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CEO/President

Functionality and Upgrades

Communication in the field was critical for us, and the vendor provided the exact answer we needed....

Nov 2020
 Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

We went with QliqSOFT because our previous vendor was not growing their product. We gave them...

Nov 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

QliqSOFT has kept all of the promises that they have made. Qliq Secure Texting is reliable. The...

Nov 2020
 Helpful

 or  to see details.

Physician

Service and Support

Any time that we have an error or an issue, I have a person at QliqSOFT who I can contact. This...

Nov 2020
 Helpful

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Physician

Functionality and Upgrades

I think the QliqSOFT app could use a little bit more functionality for forwarding messages. The...

Nov 2020
 Helpful

 or  to see details.

Manager

Service and Support

I have a love-hate relationship with QliqSOFT right now. My problem is that they are growing faster...

Nov 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When we were looking at the secure messaging market, each vendor had a piece that we wanted. We...

Nov 2020
 Helpful

 or  to see details.

Manager

Relationship

One of the issues with QliqSOFT is that they aren’t following through on all their promises. When we...

Nov 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Every time we get an update, it breaks something else. The bigger problem is that the vendor won’t...

Nov 2020
 Helpful

 or  to see details.

Manager

Service and Support

During the COVID-19 crisis, QliqSOFT was supportive and tried to branch off with chatbots and...

Nov 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I think the vendor is great. They have done a lot for our organization. We have been with them for a...

Oct 2020
 Helpful

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Manager

Technology

We are fairly self-sufficient. In the beginning, we worked with the vendor when we were trying to...

Oct 2020
 Helpful

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Manager

Service and Support

The vendor does very well with their communication and their responsiveness to issues that we bring...

Oct 2020
 Helpful

 or  to see details.

Manager

Service and Support

We have not really needed QliqSOFT to assist us during the COVID-19 crisis because we do have other...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We use Qliq Secure Texting on a daily basis. When it works, it is perfect and is the best way for us...

Oct 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

When the system does not work, it is a hassle. There was one situation were, out of nowhere, our...

Oct 2020
 Helpful

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Director

Functionality and Upgrades

There has been no change with Qliq Secure Texting and what we use the product for since COVID-19...

Aug 2020
 Helpful

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Director

ROI / Cost (care and feeding)

We pay for a quarterly subscription, and I don’t think QliqSOFT nickel-and-dimes us. I haven’t seen...

Aug 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

We haven’t used any of QliqSOFT's recent upgrades. We didn’t have any issues with the implementation...

Aug 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I think, on the whole, the solution works as promoted. It is meeting our needs. If QliqSOFT has...

Aug 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Qliq Secure Texting currently doesn’t integrate, but that is because of the EMR that we use. I think...

Aug 2020
 Helpful

 or  to see details.

Director

Technology

Qliq Secure Texting is just difficult when it comes to different phone platforms. The apps are...

Aug 2020
 Helpful

 or  to see details.

Manager

Relationship

The vendor has been supportive during the COVID-19 crisis. They helped us greatly with our virtual...

Jul 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

There is still a little bit of nickel-and-diming going on from QliqSOFT. I guess that can't be...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We never really need help with upgrades, so I guess that means the implementations are pretty good....

Jul 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

Qliq Secure Texting is not integrated with our current EMRs. We tried to get the vendor to work on...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The overall product quality has gotten better. The system now seems to work better than it used to....

Jul 2020
 Helpful

 or  to see details.

Manager

Technology

During COVID-19, the vendor has done extremely well in delivering new technology that meets our...

Jul 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

When I have to ask for support, the quality of the vendor's support is not that great, but we don't...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I have been pretty happy with Qliq Secure Texting. A major improvement would be that we could move...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The people we worked with for virtual visits were amazing. The vendor responded to us so quickly and...

Jul 2020
 Helpful

 or  to see details.

Director

Relationship

QliqSOFT is a great partner. I have really enjoyed working with them. They are easy to get ahold of....

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

There are a couple of things we have accomplished with the product. The first is that we are...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We had a really interesting outcome with the product. We used it to distribute an employee...

Mar 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

I would like to see the product integrate a little more easily into Active Directory and create...

Mar 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

QliqSOFT's product is part of our long-term plans. In fact, we are currently working with QliqSOFT...

Mar 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

QliqSOFT is actually very good about avoiding nickel-and-diming.

Mar 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

There isn't a lot of initial training. The product is pretty simple, and there haven't been any...

Mar 2020
 Helpful

 or  to see details.

Director

Technology

The vendor is working on delivering new technology, so I am giving them a pretty high score for that....

Mar 2020
 Helpful

 or  to see details.

Director

Service and Support

QliqSOFT is really good at providing ongoing support. They are proactive because they are engaged in...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The solution is intuitive and pretty easy to use.

Feb 2020
 Helpful

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Manager

Technology

The solution's only negative is that it needs better reliability in delivering messages. We have had...

Feb 2020
 Helpful

 or  to see details.

Manager

Relationship

QliqSOFT's leadership seems to be in tune with regulatory changes. They make changes to better meet...

Feb 2020
 Helpful

 or  to see details.

Manager

Future Outlook

I may want to increase functionality within the system. The tool has a feature for assisted calling,...

Feb 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Qliq Secure Texting is really easy to use, and we don't have any issues with QliqSOFT at all. When...

Jan 2020
 Helpful

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Analyst/Coordinator

Service and Support

Qliq Secure Texting seems to work the way we expect it to. We don't really have any issues with the...

Jan 2020
 Helpful

 or  to see details.

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