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Commentary Summary
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User Commentary
Director
Other Observations
Occasionally, Revecore processes the wrong file for us. They are very quick to fix the problem and......
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Director
Tools and Methodology
BLS is totally engaged, and I have enjoyed working with them. They bring a lot of nuances to our...
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Manager
Tools and Methodology
We termed our previous vendor and replaced them with Revecore recently because Revecore offers...
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Manager
Relationship
I don’t think Revecore is supporting us through COVID-19 actually. I know that they did reach out...
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Manager
Tools and Methodology
As long as our operational leaders are satisfied with the revenue that Revecore is finding, we will......
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Manager
Tools and Methodology
When it comes to the vendor’s strategic ability, we do meet frequently with the vendor, and they do......
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Manager
Tools and Methodology
As far as the vendor’s ongoing support goes, we don’t get into their web portal. Basically, they...
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Director
Other Observations
BLS does okay, but they just scratch at the surface. Another vendor that we work with finds deeper,......
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Director
Tools and Methodology
BLS doesn't seem to model contracts very well. They don't model all of our contracts, and that is a......
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Director
Relationship
The director we work with from Revecore is fully engaged. There is also an executive who touches...
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Director
Tools and Methodology
We are trying to get some reporting with Revecore. Everything they find as a project is measured by......
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Director
ROI and Cost
We have gotten value for what we pay for Revecore's services. When we look at our contract every few......
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Director
Relationship
When we work with a vendor, we are worried about communication. When the outcomes aren’t there, we......
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Director
Relationship
We really didn't skip a beat during COVID-19. We were prepared. Our staff members were set up, and......
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Director
Tools and Methodology
Revecore is part of our ticket system. They tell us what fixes are needed for false positives or...
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Director
Relationship
There is room for opportunity in visibility into Revecore's performance. We had some consultants...
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Director
Tools and Methodology
BLS provides excellent communication. They have very good reporting, and they are extremely flexible......
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Director
People and Knowledge
With BLS, sometimes it is challenging to get to the nitty-gritty details of everything because of...
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Director
People and Knowledge
The vendor is great to work with. They are very professional and responsive from the senior-level...
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Manager
People and Knowledge
Revecore has been amazing. They are probably the best vendor I have ever worked with. We send...
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Manager
Other Observations
I would choose Revecore again for underpayment services. But there are areas within the revenue...
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Manager
Relationship
When executive involvement needs to happen, Revecore is quick to pull people in. We have regularly......
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Manager
Relationship
One of the things that has worked really well is to utilize our EMR to identify accounts that we...
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Director
Tools and Methodology
Things are going really well with Revecore. We are really happy with them. We started with them...
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Director
Tools and Methodology
Revecore does a really nice job. With a lot of vendors, we have to hold their hands through a lot of......
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Director
People and Knowledge
Revecore has some of the best-trained staff that I have worked with out of all of my outsourching...
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Manager
Project Results
Revecore has found things that my staff hasn't found. Revecore has been a great supplement to our...
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Manager
Other Observations
There has been some rework that we have had to do on a couple of things that Revecore has sent our......
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Manager
Relationship
I appreciate Revecore's willingness to be flexible with us and help us meet our goals. If there is......
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Director
ROI and Cost
Revecore’s focus is to work on zero-balance encounters. They are doing a scrub after we collect and......
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Director
Other Observations
The COVID-19 pandemic did not impact our engagement with Revecore, our use of them, or our need for......
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Director
Relationship
The vendor executives are very involved. They are very communicative with their reports, and we have......
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Director
Tools and Methodology
Our contract calls for Revecore to review the zero-balance accounts. We give the vendor all of our......
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Director
Tools and Methodology
Revecore is really good. They give lots of detail on each encounter they find where they think we...
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Director
Other Observations
If we had needs specific to the services we have gotten from Revecore, I would use Revecore’s...
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Director
Other Observations
In the beginning, there were a lot of problems with Revecore’s invoices, and that was mainly a...
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Director
Relationship
In the past, I was in the throes of arguing with the vendor about being billed by two different...
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Director
Relationship
Revecore looks at anything we ask them to look at. They are proactive and look at things that are...
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Director
Project Results
Revecore finds a lot of things that our reimbursement specialists haven’t found. That definitely...
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Director
Tools and Methodology
We found Revecore to be very good at what they do and very helpful to us so that we can get the...
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Director
People and Knowledge
Revecore is very specialized in their knowledge around the pieces of business that they do. They are......
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Director
Relationship
Revcore is a great vendor to work with. It has been interesting to see how they have shifted to work......
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Director
Tools and Methodology
Revecore is always willing to work with us when we identify areas that have been missed. Their...
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VP/Other Executive
ROI and Cost
Revecore does what they are committed to doing. They find underpayments and are reasonably good at......
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Director
Relationship
Once we experienced the vendor's high level of service, it became normal for us. I would say that...
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Director
Project Results
The vendor's executives have been very engaged and helpful. I have no complaints about them. The...
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Director
Tools and Methodology
Before the COVID-19 pandemic, Revecore regularly met with us and came on-site. We welcomed that...
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Director
People and Knowledge
We had a vendor representative who knew everything. That individual rarely had to go back and look......
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Director
Tools and Methodology
I would say that others who are looking at Revecore as a potential business partner have nothing to......
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VP/Other Executive
People and Knowledge
In the past, we had a few issues with the staff not being up to par, but the issue was quickly...
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VP/Other Executive
Relationship
I do feel that Revecore, who we still call BLS, does a good job. We have a good rapport with...
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VP/Other Executive
People and Knowledge
We would like once-a-year check-ins from the executive team. Most of the check-ins have been from...
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VP/Other Executive
Tools and Methodology
Revecore does a good job. They have great customer service. Our regular checkpoints are important...
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Manager
ROI and Cost
The vendor is paid well, but they also produce well. They give us really good feedback. Revecore...
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Manager
Project Results
The vendor never steps into accounts that are outside of their contract. They wait for things to...
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Director
Tools and Methodology
Revecore has done a magnificent job of seamlessly integrating into our internal team. That has...
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Director
Project Results
While the vendor's team has achieved great results over the course of this project, including an...
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Director
Tools and Methodology
Revecore offered additional support during the COVID-19 crisis, but I don't think we took them up on......
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Director
Relationship
We meet with the vendor frequently, and they are prepared and organized. The vendor is accommodating......
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Director
ROI and Cost
I would absolutely buy the vendor's services again. I don't have any complaints about the vendor's......
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Manager
People and Knowledge
Revecore is excellent to work with. Their staff members are very smart folks. The vendor is good at......
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Manager
Tools and Methodology
Revecore's invoices are very easy to work with. These invoices allow me to slice and dice...
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Manager
Relationship
Revecore is probably the most respectful company my organization has worked with. They have ensured......
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Director
Tools and Methodology
Revecore has great people to work with. They will do anything for us. It is amazing how much they...
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Director
Tools and Methodology
With the merger of BLS and Revecore, there has been no change. We get to deal with the same people.......
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Director
Tools and Methodology
I wish somebody out there would become an expert in COVID-19 coding. That is a hot mess. This was...
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Director
Relationship
I don’t hear from Revecore's big shots, but it would be nice to hear from somebody every now and...
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Director
People and Knowledge
We like the work that Revecore has done very well. We have used their services in other areas in the......
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Director
Project Results
Revecore's resources found some holes in our processes in a certain area of operations. They got a......
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Director
Tools and Methodology
Revecore has been consistently working on our accounts. Even with COVID-19, there wasn't any...
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Director
Relationship
Revecore has been absolutely wonderful to work with over the years. Obviously, we could always look......
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Director
Project Results
I have no complaints even with small balances. Our business involves a lot of Medicaid, and Medicaid......
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Director
ROI and Cost
Revecore doesn’t nickel-and-dime us. They are very good at putting things in place so that they...
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Director
Relationship
We have regular executive summaries with Revecore. They are willing to help our executives get up to......
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VP/Other Executive
Relationship
We work with Revecore a lot, and we have our own dedicated team. We do a ton of strategic work with......
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VP/Other Executive
Tools and Methodology
We have a contingency-based relationship with Revecore. It isn't transactional. We don't get extra......
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VP/Other Executive
Tools and Methodology
I really can't think of anything that Revecore needs to improve because they are so focused on...
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VP/Other Executive
Relationship
We have dedicated people from Revecore on our account, and the executive involvement from Revecore......
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Director
Relationship
Revecore does a fine job. We have not seen any changes at all since they changed from BLS to...
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Director
Relationship
Revecore does a great job for us. I love them. We have a strong partnership with Revecore; they are......
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