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Access info about Revenue Integrity/Underpayment Services on your dashboard or bookmark under

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Revecore Revenue Integrity/Underpayment Services (BLS) Comments
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KLAS Research Director - Boyd Stewart
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Boyd Stewart

Research Director

boyd.stewart@klasresearch.com

801-404-5435

 
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User Commentary

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Director

Other Observations

Occasionally, Revecore processes the wrong file for us. They are very quick to fix the problem and......

Jan 2021
(0)
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Director

Tools and Methodology

BLS is totally engaged, and I have enjoyed working with them. They bring a lot of nuances to our...

Dec 2020
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Manager

Tools and Methodology

We termed our previous vendor and replaced them with Revecore recently because Revecore offers...

Dec 2020
(0)
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Manager

Relationship

I don’t think Revecore is supporting us through COVID-19 actually. I know that they did reach out...

Dec 2020
(0)
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Manager

Tools and Methodology

As long as our operational leaders are satisfied with the revenue that Revecore is finding, we will......

Dec 2020
(0)
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Manager

Tools and Methodology

When it comes to the vendor’s strategic ability, we do meet frequently with the vendor, and they do......

Dec 2020
(0)
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Manager

Tools and Methodology

As far as the vendor’s ongoing support goes, we don’t get into their web portal. Basically, they...

Dec 2020
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Director

Other Observations

BLS does okay, but they just scratch at the surface. Another vendor that we work with finds deeper,......

Dec 2020
(0)
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Director

Tools and Methodology

BLS doesn't seem to model contracts very well. They don't model all of our contracts, and that is a......

Dec 2020
(0)
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Director

Relationship

The director we work with from Revecore is fully engaged. There is also an executive who touches...

Dec 2020
(0)
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Director

Tools and Methodology

We are trying to get some reporting with Revecore. Everything they find as a project is measured by......

Dec 2020
(0)
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Director

ROI and Cost

We have gotten value for what we pay for Revecore's services. When we look at our contract every few......

Dec 2020
(0)
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Director

Relationship

When we work with a vendor, we are worried about communication. When the outcomes aren’t there, we......

Dec 2020
(0)
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Director

Relationship

We really didn't skip a beat during COVID-19. We were prepared. Our staff members were set up, and......

Dec 2020
(0)
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Director

Tools and Methodology

Revecore is part of our ticket system. They tell us what fixes are needed for false positives or...

Dec 2020
(0)
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Director

Relationship

There is room for opportunity in visibility into Revecore's performance. We had some consultants...

Dec 2020
(0)
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Director

Tools and Methodology

BLS provides excellent communication. They have very good reporting, and they are extremely flexible......

Dec 2020
(0)
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Director

People and Knowledge

With BLS, sometimes it is challenging to get to the nitty-gritty details of everything because of...

Dec 2020
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Director

People and Knowledge

The vendor is great to work with. They are very professional and responsive from the senior-level...

Dec 2020
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Manager

People and Knowledge

Revecore has been amazing. They are probably the best vendor I have ever worked with. We send...

Dec 2020
(0)
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Manager

Other Observations

I would choose Revecore again for underpayment services. But there are areas within the revenue...

Dec 2020
(0)
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Manager

Relationship

When executive involvement needs to happen, Revecore is quick to pull people in. We have regularly......

Dec 2020
(0)
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Manager

Relationship

One of the things that has worked really well is to utilize our EMR to identify accounts that we...

Dec 2020
(0)
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Director

Tools and Methodology

Things are going really well with Revecore. We are really happy with them. We started with them...

Dec 2020
(0)
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Director

Tools and Methodology

Revecore does a really nice job. With a lot of vendors, we have to hold their hands through a lot of......

Dec 2020
(0)
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Director

People and Knowledge

Revecore has some of the best-trained staff that I have worked with out of all of my outsourching...

Dec 2020
(0)
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Manager

Project Results

Revecore has found things that my staff hasn't found. Revecore has been a great supplement to our...

Dec 2020
(0)
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Manager

Other Observations

There has been some rework that we have had to do on a couple of things that Revecore has sent our......

Dec 2020
(0)
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Manager

Relationship

I appreciate Revecore's willingness to be flexible with us and help us meet our goals. If there is......

Dec 2020
(0)
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Director

ROI and Cost

Revecore’s focus is to work on zero-balance encounters. They are doing a scrub after we collect and......

Dec 2020
(0)
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Director

Other Observations

The COVID-19 pandemic did not impact our engagement with Revecore, our use of them, or our need for......

Dec 2020
(0)
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Director

Relationship

The vendor executives are very involved. They are very communicative with their reports, and we have......

Dec 2020
(0)
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Director

Tools and Methodology

Our contract calls for Revecore to review the zero-balance accounts. We give the vendor all of our......

Dec 2020
(0)
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Director

Tools and Methodology

Revecore is really good. They give lots of detail on each encounter they find where they think we...

Dec 2020
(0)
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Director

Other Observations

If we had needs specific to the services we have gotten from Revecore, I would use Revecore’s...

Dec 2020
(0)
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Director

Other Observations

In the beginning, there were a lot of problems with Revecore’s invoices, and that was mainly a...

Dec 2020
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Director

Relationship

In the past, I was in the throes of arguing with the vendor about being billed by two different...

Dec 2020
(0)
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Director

Relationship

Revecore looks at anything we ask them to look at. They are proactive and look at things that are...

Dec 2020
(0)
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Director

Project Results

Revecore finds a lot of things that our reimbursement specialists haven’t found. That definitely...

Dec 2020
(0)
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Director

Tools and Methodology

We found Revecore to be very good at what they do and very helpful to us so that we can get the...

Dec 2020
(0)
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Director

People and Knowledge

Revecore is very specialized in their knowledge around the pieces of business that they do. They are......

Dec 2020
(0)
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Director

Relationship

Revcore is a great vendor to work with. It has been interesting to see how they have shifted to work......

Dec 2020
(0)
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Director

Tools and Methodology

Revecore is always willing to work with us when we identify areas that have been missed. Their...

Dec 2020
(0)
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VP/Other Executive

ROI and Cost

Revecore does what they are committed to doing. They find underpayments and are reasonably good at......

Dec 2020
(0)
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Director

Relationship

Once we experienced the vendor's high level of service, it became normal for us. I would say that...

Dec 2020
(0)
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Director

Project Results

The vendor's executives have been very engaged and helpful. I have no complaints about them. The...

Dec 2020
(0)
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Director

Tools and Methodology

Before the COVID-19 pandemic, Revecore regularly met with us and came on-site. We welcomed that...

Dec 2020
(0)
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Director

People and Knowledge

We had a vendor representative who knew everything. That individual rarely had to go back and look......

Dec 2020
(0)
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Director

Tools and Methodology

I would say that others who are looking at Revecore as a potential business partner have nothing to......

Dec 2020
(0)
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VP/Other Executive

People and Knowledge

In the past, we had a few issues with the staff not being up to par, but the issue was quickly...

Dec 2020
(0)
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VP/Other Executive

Relationship

I do feel that Revecore, who we still call BLS, does a good job. We have a good rapport with...

Dec 2020
(0)
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VP/Other Executive

People and Knowledge

We would like once-a-year check-ins from the executive team. Most of the check-ins have been from...

Dec 2020
(0)
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VP/Other Executive

Tools and Methodology

Revecore does a good job. They have great customer service. Our regular checkpoints are important...

Dec 2020
(0)
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Manager

ROI and Cost

The vendor is paid well, but they also produce well. They give us really good feedback. Revecore...

Dec 2020
(0)
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Manager

Project Results

The vendor never steps into accounts that are outside of their contract. They wait for things to...

Dec 2020
(0)
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Director

Tools and Methodology

Revecore has done a magnificent job of seamlessly integrating into our internal team. That has...

Dec 2020
(0)
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Director

Project Results

While the vendor's team has achieved great results over the course of this project, including an...

Dec 2020
(0)
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Director

Tools and Methodology

Revecore offered additional support during the COVID-19 crisis, but I don't think we took them up on......

Dec 2020
(0)
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Director

Relationship

We meet with the vendor frequently, and they are prepared and organized. The vendor is accommodating......

Dec 2020
(0)
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Director

ROI and Cost

I would absolutely buy the vendor's services again. I don't have any complaints about the vendor's......

Dec 2020
(0)
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Manager

People and Knowledge

Revecore is excellent to work with. Their staff members are very smart folks. The vendor is good at......

Dec 2020
(0)
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Manager

Tools and Methodology

Revecore's invoices are very easy to work with. These invoices allow me to slice and dice...

Dec 2020
(0)
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Manager

Relationship

Revecore is probably the most respectful company my organization has worked with. They have ensured......

Dec 2020
(0)
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Director

Tools and Methodology

Revecore has great people to work with. They will do anything for us. It is amazing how much they...

Nov 2020
(0)
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Director

Tools and Methodology

With the merger of BLS and Revecore, there has been no change. We get to deal with the same people.......

Nov 2020
(0)
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Director

Tools and Methodology

I wish somebody out there would become an expert in COVID-19 coding. That is a hot mess. This was...

Nov 2020
(0)
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Director

Relationship

I don’t hear from Revecore's big shots, but it would be nice to hear from somebody every now and...

Nov 2020
(0)
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Director

People and Knowledge

We like the work that Revecore has done very well. We have used their services in other areas in the......

Aug 2020
(0)
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Director

Project Results

Revecore's resources found some holes in our processes in a certain area of operations. They got a......

Aug 2020
(0)
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Director

Tools and Methodology

Revecore has been consistently working on our accounts. Even with COVID-19, there wasn't any...

Aug 2020
(0)
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Director

Relationship

Revecore has been absolutely wonderful to work with over the years. Obviously, we could always look......

May 2020
(0)
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Director

Project Results

I have no complaints even with small balances. Our business involves a lot of Medicaid, and Medicaid......

May 2020
(0)
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Director

ROI and Cost

Revecore doesn’t nickel-and-dime us. They are very good at putting things in place so that they...

May 2020
(0)
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Director

Relationship

We have regular executive summaries with Revecore. They are willing to help our executives get up to......

May 2020
(0)
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VP/Other Executive

Relationship

We work with Revecore a lot, and we have our own dedicated team. We do a ton of strategic work with......

Feb 2020
(0)
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VP/Other Executive

Tools and Methodology

We have a contingency-based relationship with Revecore. It isn't transactional. We don't get extra......

Feb 2020
(0)
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VP/Other Executive

Tools and Methodology

I really can't think of anything that Revecore needs to improve because they are so focused on...

Feb 2020
(0)
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VP/Other Executive

Relationship

We have dedicated people from Revecore on our account, and the executive involvement from Revecore......

Feb 2020
(0)
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Director

Relationship

Revecore does a fine job. We have not seen any changes at all since they changed from BLS to...

Jan 2020
(0)
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Director

Relationship

Revecore does a great job for us. I love them. We have a strong partnership with Revecore; they are......

Jan 2020
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