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Revecore Revenue Integrity/Underpayment Services (BLS) Comments
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Commentary Summary
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User Commentary
Director
Revecore did decent work. We weren't unhappy with them at all. But the results were on the low end...
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Director
Revecore had some turnover, and there was a considerable ramp up with each iteration of the team....
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Director
Once Revecore got set up, they just did their thing. There wasn’t a real partnership. The areas...
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Director
Revecore can deliver very significant, tangible outcomes. Our outcomes were tangible; we did get...
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Director
I would say that Revecore needs to be more engaged. They had certain special units, and we thought...
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VP/Other Executive
I feel like Revecore is extremely honest. They are definitely not penny pinchers.
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VP/Other Executive
Revecore has been able to find a fair amount for us; much more than I actually thought that they...
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VP/Other Executive
Out of all the vendors that I have personally worked with, Revecore is by far the most professional,...
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Director
Revecore only charges us for the accounts that they recoup. They collect money for us; that is why...
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Manager
Revecore doesn't charge us for every little thing. They have a commission-based process, and it is...
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Manager
Our main issue with the vendor is with time as a resource. We are trying to look at where we spend...
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Director
I wouldn't say that Revecore has consistently exceeded our expectations, but they are good. Revecore...
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Director
Revecore is very good at hiring individuals with a variety of skill sets. We value Revecore's...
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Director
We have an internal underpayment team from Revecore that works very well with us. That team is...
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Director
Revecore looks at why we aren't getting paid and drills down to resolve issues. Revecore has the...
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Director
The one thing that I would ask Revecore to improve would be their account notes. There are times...
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Director
Revecore exceeds our expectations. They do this by providing stellar accuracy, communication,...
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VP/Other Executive
Revecore gets paid on a contingency basis. Through the years, Revecore has had some really big finds...
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VP/Other Executive
Revecore does what they are supposed to do and meets our metrics. I never have to manage Revecore,...
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VP/Other Executive
I have worked with Revecore for a long time. I have watched their tools and technology evolve. What...
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VP/Other Executive
When we had an immediate need for Revecore, we made a phone call, and within days, Revecore had...
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VP/Other Executive
With our vendors, we track their performance and the cost of their service, and then we model what...
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Manager
We are using Revecore for a few projects. Revecore does our denials and underpayments. The vendor...
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Manager
We have direct contact with the Revecore executives. The executives are engaged with the clients,...
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Manager
Revecore doesn't get paid unless they recoup money for us. They are very driven to find variances....
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Manager
The reporting package from Revecore is awesome. We get the standard monthly data that is required,...
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Manager
Revecore works out of their host system, which is different from our main hospital system. Because...
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Manager
Revecore is very anxious for work. Part of me admires that, but I think it is both a strength and a...
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Manager
Revecore's presentations and reporting are tight. I have no complaints about those things. I do...
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Manager
Revecore's upper management people are great. They are very responsive to emails when we have to...
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Manager
I expect Revecore to be able to find money, so they don't exceed my expectations. I feel that there...
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VP/Other Executive
I was always really pleased with the way that Revecore would walk through what they were charging me...
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VP/Other Executive
I am pleased with the money Revecore is bringing in. We are getting really good returns. We are not...
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VP/Other Executive
Revecore has a really good system, and it wouldn't be very easy to replicate inside of a health...
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Director
Occasionally, Revecore processes the wrong file for us. They are very quick to fix the problem and...
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Director
BLS is totally engaged, and I have enjoyed working with them. They bring a lot of nuances to our...
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Manager
We termed our previous vendor and replaced them with Revecore recently because Revecore offers...
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Manager
I don’t think Revecore is supporting us through COVID-19 actually. I know that they did reach out...
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Manager
As long as our operational leaders are satisfied with the revenue that Revecore is finding, we will...
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Manager
When it comes to the vendor’s strategic ability, we do meet frequently with the vendor, and they do...
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Manager
As far as the vendor’s ongoing support goes, we don’t get into their web portal. Basically, they...
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Director
BLS does okay, but they just scratch at the surface. Another vendor that we work with finds deeper,...
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Director
BLS doesn't seem to model contracts very well. They don't model all of our contracts, and that is a...
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Director
The director we work with from Revecore is fully engaged. There is also an executive who touches...
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Director
We are trying to get some reporting with Revecore. Everything they find as a project is measured by...
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Director
We have gotten value for what we pay for Revecore's services. When we look at our contract every few...
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Director
When we work with a vendor, we are worried about communication. When the outcomes aren’t there, we...
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Director
We really didn't skip a beat during COVID-19. We were prepared. Our staff members were set up, and...
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Director
Revecore is part of our ticket system. They tell us what fixes are needed for false positives or...
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Director
There is room for opportunity in visibility into Revecore's performance. We had some consultants...
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Director
BLS provides excellent communication. They have very good reporting, and they are extremely flexible...
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Director
With BLS, sometimes it is challenging to get to the nitty-gritty details of everything because of...
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Director
The vendor is great to work with. They are very professional and responsive from the senior-level...
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Manager
Revecore has been amazing. They are probably the best vendor I have ever worked with. We send...
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Manager
I would choose Revecore again for underpayment services. But there are areas within the revenue...
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Manager
When executive involvement needs to happen, Revecore is quick to pull people in. We have regularly...
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Manager
One of the things that has worked really well is to utilize our EMR to identify accounts that we...
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Director
Things are going really well with Revecore. We are really happy with them. We started with them...
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Director
Revecore does a really nice job. With a lot of vendors, we have to hold their hands through a lot of...
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Director
Revecore has some of the best-trained staff that I have worked with out of all of my outsourching...
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Manager
Revecore has found things that my staff hasn't found. Revecore has been a great supplement to our...
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Manager
There has been some rework that we have had to do on a couple of things that Revecore has sent our...
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Manager
I appreciate Revecore's willingness to be flexible with us and help us meet our goals. If there is...
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Director
Revecore’s focus is to work on zero-balance encounters. They are doing a scrub after we collect and...
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Director
The COVID-19 pandemic did not impact our engagement with Revecore, our use of them, or our need for...
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Director
The vendor executives are very involved. They are very communicative with their reports, and we have...
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Director
Our contract calls for Revecore to review the zero-balance accounts. We give the vendor all of our...
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Director
Revecore is really good. They give lots of detail on each encounter they find where they think we...
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Director
If we had needs specific to the services we have gotten from Revecore, I would use Revecore’s...
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Director
In the beginning, there were a lot of problems with Revecore’s invoices, and that was mainly a...
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Director
In the past, I was in the throes of arguing with the vendor about being billed by two different...
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Director
Revecore looks at anything we ask them to look at. They are proactive and look at things that are...
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Director
Revecore finds a lot of things that our reimbursement specialists haven’t found. That definitely...
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Director
We found Revecore to be very good at what they do and very helpful to us so that we can get the...
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Director
Revecore is very specialized in their knowledge around the pieces of business that they do. They are...
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Director
Revcore is a great vendor to work with. It has been interesting to see how they have shifted to work...
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Director
Revecore is always willing to work with us when we identify areas that have been missed. Their...
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VP/Other Executive
Revecore does what they are committed to doing. They find underpayments and are reasonably good at...
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Director
Once we experienced the vendor's high level of service, it became normal for us. I would say that...
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Director
The vendor's executives have been very engaged and helpful. I have no complaints about them. The...
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Director
Before the COVID-19 pandemic, Revecore regularly met with us and came on-site. We welcomed that...
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Director
We had a vendor representative who knew everything. That individual rarely had to go back and look...
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Director
I would say that others who are looking at Revecore as a potential business partner have nothing to...
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VP/Other Executive
In the past, we had a few issues with the staff not being up to par, but the issue was quickly...
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VP/Other Executive
I do feel that Revecore, who we still call BLS, does a good job. We have a good rapport with...
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VP/Other Executive
We would like once-a-year check-ins from the executive team. Most of the check-ins have been from...
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VP/Other Executive
Revecore does a good job. They have great customer service. Our regular checkpoints are important...
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Manager
The vendor is paid well, but they also produce well. They give us really good feedback. Revecore...
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Manager
The vendor never steps into accounts that are outside of their contract. They wait for things to...
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Director
Revecore has done a magnificent job of seamlessly integrating into our internal team. That has...
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Director
While the vendor's team has achieved great results over the course of this project, including an...
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Director
Revecore offered additional support during the COVID-19 crisis, but I don't think we took them up on...
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Director
We meet with the vendor frequently, and they are prepared and organized. The vendor is accommodating...
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Director
I would absolutely buy the vendor's services again. I don't have any complaints about the vendor's...
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Manager
Revecore is excellent to work with. Their staff members are very smart folks. The vendor is good at...
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Manager
Revecore's invoices are very easy to work with. These invoices allow me to slice and dice...
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Manager
Revecore is probably the most respectful company my organization has worked with. They have ensured...
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Director
Revecore has great people to work with. They will do anything for us. It is amazing how much they...
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Director
With the merger of BLS and Revecore, there has been no change. We get to deal with the same people....
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Director
I wish somebody out there would become an expert in COVID-19 coding. That is a hot mess. This was...
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Director
I don’t hear from Revecore's big shots, but it would be nice to hear from somebody every now and...
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Director
We like the work that Revecore has done very well. We have used their services in other areas in the...
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Director
Revecore's resources found some holes in our processes in a certain area of operations. They got a...
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Director
Revecore has been consistently working on our accounts. Even with COVID-19, there wasn't any...
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