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S&P Consultants HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

Research Director

kaleb.harris@klasresearch.com

 
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User Commentary

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CIO

Relationship

The consultants were engaged, and then they would step away, and that saved us money. They were...

Oct 2020
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CIO

Relationship

The vendor has a very strong individual who has been with us. That person was here at the beginning...

Oct 2020
(0)
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CIO

People and Knowledge

The vendor had an RN who was our clinical informatics person. That person was very hands on and had...

Oct 2020
(0)
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 or  to see details.

CIO

Tools and Methodology

The system has to work because the data has to flow so that we can get the data in real time, safely...

Oct 2020
(0)
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CIO

Project Results

After the go-live, our clean claim rate, which is how the financial people determine the success...

Oct 2020
(0)
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CIO

Tools and Methodology

S&P Consultants was very effective in driving the project forward. I don’t know what they could have...

Oct 2020
(0)
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CIO

Lessons Learned

S&P Consultants was advising us to get the physicians engaged sooner than we were. We didn’t feel...

Oct 2020
(0)
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Director

ROI and Cost

The vendor doesn't nickel-and-dime us. Usually, they give us a statement of work, and that is very...

Aug 2020
(0)
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Director

People and Knowledge

The vendor has experts that know more than we know. The vendor has taken the project out of our...

Aug 2020
(0)
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Director

Tools and Methodology

Our experience with S&P Consultants is that they bring people to the table. It helps to work with...

Apr 2020
(0)
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Director

People and Knowledge

We really like that S&P Consultants brings experienced consultants to the table. They don't bring in...

Apr 2020
(0)
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Director

Tools and Methodology

S&P Consultants has their own project managers who manage the folks in the field. If there is ever...

Apr 2020
(0)
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Director

Relationship

We do have the executives' ears. While they aren't here every day, they will come to the table if...

Apr 2020
(0)
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Director

Relationship

I am always about communication. Our typical expectation is for vendors to be proactive and not...

Apr 2020
(0)
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Director

Other Observations

What we were doing didn't require training. We had continual training, but the back-end...

Apr 2020
(0)
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CFO

Project Results

The vendor's consultants are very good; they know the application. The vendor handled the overall...

Feb 2020
(0)
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CFO

Relationship

We have a good partnership with the vendor. The vendor's executives are very involved in the...

Feb 2020
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