S&P Consultants HIT Implementation Leadership - Small Comments

 
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Director

ROI and Cost

The vendor doesn't nickel-and-dime us. Usually, they give us a statement of work, and that is very...

Aug 2020
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Director

People and Knowledge

The vendor has experts that know more than we know. The vendor has taken the project out of our...

Aug 2020
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Director

Tools and Methodology

Our experience with S&P Consultants is that they bring people to the table. It helps to work with...

Apr 2020
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Director

People and Knowledge

We really like that S&P Consultants brings experienced consultants to the table. They don't bring in...

Apr 2020
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Director

Tools and Methodology

S&P Consultants has their own project managers who manage the folks in the field. If there is ever...

Apr 2020
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Director

Relationship

We do have the executives' ears. While they aren't here every day, they will come to the table if...

Apr 2020
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Director

Relationship

I am always about communication. Our typical expectation is for vendors to be proactive and not...

Apr 2020
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Director

Other Observations

What we were doing didn't require training. We had continual training, but the back-end...

Apr 2020
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CFO

Project Results

The vendor's consultants are very good; they know the application. The vendor handled the overall...

Feb 2020
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CFO

Relationship

We have a good partnership with the vendor. The vendor's executives are very involved in the...

Feb 2020
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CIO

Project Results

We didn't trust our software vendor to be able to help us with anything, so we decided to go with...

Nov 2019
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CIO

Tools and Methodology

S&P Consultants has been the best service vendor that we have used. They go out of their way to help...

Nov 2019
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CIO

Relationship

S&P Consultants never makes us feel inadequate or lost. They work side by side with us keeping us in...

Nov 2019
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Manager

Tools and Methodology

I would recommend S&P Consultants. If someone were looking at the vendor, I would tell that person...

Nov 2019
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Manager

Tools and Methodology

S&P Consultants was very flexible. When we told them we needed extra hours in one area and fewer...

Nov 2019
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Manager

Relationship

What exceeded my expectations was how the senior leaders came on-site and sat with us during the...

Nov 2019
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Manager

Tools and Methodology

S&P Consultants was able to facilitate a lot of the complexity that our other vendor was presenting....

Nov 2019
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CIO

Project Results

We have worked with S&P Consultants in the past, and we trust them. They are very responsive and...

Sep 2019
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Director

Project Results

There were internal changes in staffing that we were unaware of, and parts of projects got dropped...

Jan 2019
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CIO

People and Knowledge

S&P Consultants are true to their word, and that matters to us at least as much as their technical...

Jan 2019
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CIO

Project Results

We went through a lengthy process to determine the consulting firm we would use with our Cerner...

Jan 2019
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CIO

Project Results

We used S&P Consultants for a small project on our clinical side, and it went fabulously. We wanted...

Jan 2019
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CIO

Project Results

We never get our money's worth from consultants we hire, and S&P Consultants is no exception. They...

Jan 2019
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CIO

Other Observations

S&P Consultants has a lot of inside knowledge of Cerner's products. They keep their ears to the...

Jan 2019
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Manager

Sales and Contracting

I don’t really care for how the prices are hourly rates. I would prefer to agree to one price for a...

Dec 2018
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Manager

People and Knowledge

S&P Consultants has been helpful. I like how effective they are. They have a very large knowledge...

Dec 2018
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Manager

ROI and Cost

S&P Consultants was very fair with us on pricing when they brought in additional consultants near...

Dec 2018
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Manager

People and Knowledge

Honestly, S&P Consultants was like family. They came in and worked for quite a while on a big...

Dec 2018
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Manager

People and Knowledge

If we have an issue or any problem, we still call S&P Consultants even though the engagement is...

Dec 2018
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Manager

Project Results

S&P Consultants knows the laboratory world, and that was nice. A lot of the consultants have...

Dec 2018
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Manager

Project Results

S&P Consultants helped us figure out things that our EHR vendor said were impossible. And we and S&P...

Dec 2018
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Manager

Other Observations

We had to push S&P Consultants once for something to get done in time, but I think the problem was...

Dec 2018
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Manager

Other Observations

The very first person we got from S&P Consultants was not really strategic, and the last person we...

Dec 2018
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Manager

Tools and Methodology

In the beginning, S&P Consultants misinterpreted how large we were, and so we ended up with too many...

Dec 2018
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Director

Tools and Methodology

S&P Consultants asks us questions, and we know exactly what is happening, but they are really...

Nov 2018
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Director

Project Results

For the size of our project, S&P Consultants went very quickly because that was what we wanted.

Nov 2018
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Director

Project Results

We work closely with S&P Consultants, so they know our system well. They are always very...

Nov 2018
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Analyst/Coordinator

Other Observations

S&P Consultants supported some project management for us. They sent us a project manager to assist...

Nov 2018
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CFO

Project Results

We don't think that Cerner is well equipped to implement a patient accounting solution. We had to...

Oct 2018
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CFO

Project Results

S&P Consultants has been great. They are a good partner. With other firms, we never know what we...

Dec 2017
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CFO

People and Knowledge

Vendors aren't always great at implementing their own systems, but S&P Consultants is. They...

Dec 2017
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CFO

Relationship

From the first day, we have had great executive involvement from S&P Consultants.

Dec 2017
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