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User Commentary
The product's user interface could use some work. The vendor is aware of that.
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We meet with the vendor frequently to go over issues, alerts, alarms, overhauls, and anything else...
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Sensato Cybersecurity Solutions' CEO used to be one of Allscripts' executives. That person has been...
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Sensato Cybersecurity Solutions helped us with the cybersecurity of our medical devices. We started...
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I like to see the flow, the information in dashboards, and what the vendor sees at their security...
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I haven't been getting much out of Sensato Cybersecurity Solutions in the last 12 months. I wanted a...
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The system does work as the vendor sold it. They have improved the system, but I need to see...
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The service is proactive. If I need to get ahold of somebody in management, there isn't an issue....
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Sensato Cybersecurity Solutions is doing an upgrade all of a sudden. I haven't heard of any upgrades...
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The only measurable outcome with a cybersecurity solution is that we don’t have a cyber incident,...
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The vendor keeps their promises, but they are slow in development. So some of their promises get...
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Working with Sensato Cybersecurity Solutions has been great. We feel very confident. It is a good...
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Sensato Cybersecurity Solutions only does the healthcare vertical, and that was key for me. We were...
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The system is integrated and has replaced several of our other third-party products and services....
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The vendor is fantastic. I get the opportunity to work with the executives quite a bit. The...
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I was able to use an assessment to get more executive buy-in and funding to do all the things we...
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The vendor has helped us establish a very robust cybersecurity program. We went from a high-tech...
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The vendor has very personable people. They speak to us, and they can be a little lax when we need...
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The product is a bit like a black box for us, and the vendor has been working toward allowing...
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We haven't been able to integrate everything that we wanted to with the system. That is partly due...
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I am extremely happy with the vendor's software and support. I would hate to be without Sensato...
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The system is very valuable. We don't know what we don't know, so having this system to monitor our...
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The vendor monitors our network 24/7, and that is really nice. Their offering isn't just a piece of...
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So far, we have been very happy with Sensato Cybersecurity Solutions. They pick up on things that we...
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Sensato Cybersecurity Solutions is very responsive. That is the one thing that we look for in a...
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Our implementation of the solution was painless, and the vendor provided excellent training. They...
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The solution works exactly the way that it was advertised to work. Its functionality is exactly what...
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The vendor's executives go above and beyond as far as keeping us informed and actually involving...
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There isn't a lot of ongoing training; we just use the system. That isn't a problem because we talk...
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Sensato Cybersecurity Solutions' system is critical to making our cybersecurity strategy...
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Sensato Cybersecurity Solutions is a really good partner. They do everything that we ask them to do....
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What the vendor does well is just being the 24/7 eyes on glass. They watch our network and alert us...
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Part of what drew us to the vendor was that they focus specifically on healthcare, so they...
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We have an assigned account manager, and we meet with them regularly to go through what tickets we...
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We haven't seen any change in Sensato Cybersecurity Solutions' work over time. If they have picked...
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