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Sensato Cybersecurity Solutions Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
ROI / Cost (care and feeding)
We were hoping to get a budget for a managed service to augment our operations, and we ended up...
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Director
Relationship
Our strategic operations team has been dealing with events from other products and vendors. The...
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Director
Functionality and Upgrades
Sensato Cybersecurity Solutions' CEO has a background in EMR technology. Healthcare is a small...
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Director
Win/Loss - Why they were selected (by current clients)
Overall, our experience with Sensato Cybersecurity Solutions has been pretty positive. They are a...
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Director
Functionality and Upgrades
We know what we want out of a tool. We have some specific requirements for things like API calls. We...
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Director
Win/Loss - Why they were selected (by current clients)
Sensato Cybersecurity Solutions was always on the radar because they seemed like they were targeting...
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Director
Implementation and Training
The process of the vendor's go-live has been very effective. They have a good product management...
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CIO
Relationship
Sensato Cybersecurity Solutions is a solid organization and a great partner. The executives are...
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CIO
Functionality and Upgrades
The vendor is an expert in their field. They have an extremely great vision of where they want to...
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CIO
Relationship
The vendor interacts well with our teams. They really have their finger on the pulse of the...
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CIO
Service and Support
The vendor supported us very well during COVID-19 because of their communication. Cybercriminals...
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CIO
Interfacing and Integration
There is integration with our email systems, so we receive threat exchanges and ticket exchanges....
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CIO
ROI / Cost (care and feeding)
The vendor really doesn't nickel-and-dime. They take our enhancement requests and build them into...
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CIO
Functionality and Upgrades
The vendor needs to get out there with KLAS and become a trusted partner with CHIME. If they do...
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CIO
Functionality and Upgrades
The solution is going to be hard to beat in the healthcare vertical. The vendor is going to really...
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CIO
Functionality and Upgrades
Sensato Cybersecurity Solutions sold us a mixture of hardware and software and installed the...
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CIO
Functionality and Upgrades
Sensato Cybersecurity Solutions has two different products. They have the Nightingale platform,...
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CIO
Sales and Contracting
The vendor keeps their promises but doesn't deliver on some of them as quickly as I thought they would....
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CIO
Interfacing and Integration
I have had a few quibbles with Sensato Cybersecurity Solutions, but by in large, the vendor is...
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CIO
Future Outlook
Sensato Cybersecurity Solutions' software is very reasonably priced, and the system is only going to...
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CIO
Functionality and Upgrades
We do so much internally to protect our environment, but we don't do anything for attacks or things...
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CIO
Service and Support
The vendor is always available to help, so if something occurs or we have questions, we have no...
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CIO
Implementation and Training
The implementation was a very good experience. The vendor does tabletop exercises for training. It...
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CIO
ROI / Cost (care and feeding)
The vendor absolutely avoids charging. They do not charge me for every little thing.
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CIO
Relationship
The founder of Sensato Cybersecurity Solutions exudes confidence for us. We think of him as an...
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CIO
Relationship
Working with Sensato Cybersecurity Solutions has been a big success for us. Things have been very...
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CIO
ROI / Cost (care and feeding)
Sensato Cybersecurity Solutions is indeed part of our long-term plans. They do things that would be...
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Manager
Lessons Learned
I always try to tell my higher-up people that if they get rid of the vendor, then I am out. If we...
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Manager
ROI / Cost (care and feeding)
We started seeing ROI within 12 months of going live. The vendor has picked up on misconfigurations...
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Manager
Service and Support
In our time with Sensato Cybersecurity Solutions, we have gone through multiple SOC analysts, and...
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Manager
Service and Support
Sensato Cybersecurity Solutions is expanding right now and trying to get more customers. Their...
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Manager
Sales and Contracting
Sensato Cybersecurity Solutions is constantly trying to improve things, like their workflows. They...
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Manager
Relationship
We would absolutely buy the solution again. Sensato Cybersecurity Solutions keeps their promises....
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Manager
Relationship
Sensato Cybersecurity Solutions doesn’t nickel-and-dime. A lot of times, they offer to do something...
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Manager
Service and Support
Like everybody, Sensato Cybersecurity Solutions kind of struggled a bit as they figured out how to...
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Director
Win/Loss - Why they were selected (by current clients)
Sensato was just something that we stumbled upon. They had a webinar that we attended, and we...
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Director
Win/Loss - Why they were selected (by current clients)
The vendor monitors all traffic on our network. They look at our servers, watch our PCs, and watch...
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Director
ROI / Cost (care and feeding)
Sensato is very competitive in terms of pricing. We felt like they gave us the best bang for our...
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Director
Win/Loss - Why they were selected (by current clients)
We are a small hospital, so we don’t have a lot of manpower sometimes. We would have to hire a few...
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Director
Relationship
The vendor’s service is proactive. The vendor has met our needs. I would give the vendor a high...
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Director
Service and Support
We haven’t really had to change much during the COVID-19 crisis, but the vendor has done well in...
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Director
Functionality and Upgrades
Our biggest outcome with Sensato’s product is being able to secure our facility a little more based...
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Director
Relationship
The vendor is doing well with keeping us involved, and we have regular meetings with them. We have...
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Manager
Service and Support
We selected Sensato Cybersecurity Solutions because of the value; the product came in at a really...
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