Sensato Cybersecurity Solutions
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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CIO

The product's user interface could use some work. The vendor is aware of that.

Nov 2021
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CIO

We meet with the vendor frequently to go over issues, alerts, alarms, overhauls, and anything else...

Nov 2021
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CIO

Sensato Cybersecurity Solutions' CEO used to be one of Allscripts' executives. That person has been...

Nov 2021
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CIO

Sensato Cybersecurity Solutions helped us with the cybersecurity of our medical devices. We started...

Nov 2021
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CISO

I like to see the flow, the information in dashboards, and what the vendor sees at their security...

Oct 2021
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CISO

I haven't been getting much out of Sensato Cybersecurity Solutions in the last 12 months. I wanted a...

Oct 2021
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CISO

The system does work as the vendor sold it. They have improved the system, but I need to see...

Oct 2021
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CISO

The service is proactive. If I need to get ahold of somebody in management, there isn't an issue....

Oct 2021
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CISO

Sensato Cybersecurity Solutions is doing an upgrade all of a sudden. I haven't heard of any upgrades...

Oct 2021
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CIO

The only measurable outcome with a cybersecurity solution is that we don’t have a cyber incident,...

Oct 2021
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CIO

The vendor keeps their promises, but they are slow in development. So some of their promises get...

Oct 2021
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CIO

Working with Sensato Cybersecurity Solutions has been great. We feel very confident. It is a good...

Oct 2021
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CIO

Sensato Cybersecurity Solutions only does the healthcare vertical, and that was key for me. We were...

Oct 2021
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CIO

The system is integrated and has replaced several of our other third-party products and services....

Oct 2021
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CIO

The vendor is fantastic. I get the opportunity to work with the executives quite a bit. The...

Oct 2021
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CIO

I was able to use an assessment to get more executive buy-in and funding to do all the things we...

Oct 2021
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CIO

The vendor has helped us establish a very robust cybersecurity program. We went from a high-tech...

Oct 2021
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Manager

The vendor has very personable people. They speak to us, and they can be a little lax when we need...

Oct 2021
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Manager

The product is a bit like a black box for us, and the vendor has been working toward allowing...

Oct 2021
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Manager

We haven't been able to integrate everything that we wanted to with the system. That is partly due...

Oct 2021
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CIO

I am extremely happy with the vendor's software and support. I would hate to be without Sensato...

Aug 2021
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CIO

The system is very valuable. We don't know what we don't know, so having this system to monitor our...

Aug 2021
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CIO

The vendor monitors our network 24/7, and that is really nice. Their offering isn't just a piece of...

Aug 2021
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CIO

So far, we have been very happy with Sensato Cybersecurity Solutions. They pick up on things that we...

Jul 2021
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CIO

Sensato Cybersecurity Solutions is very responsive. That is the one thing that we look for in a...

Jul 2021
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CIO

Our implementation of the solution was painless, and the vendor provided excellent training. They...

Jul 2021
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CIO

The solution works exactly the way that it was advertised to work. Its functionality is exactly what...

Jul 2021
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CIO

The vendor's executives go above and beyond as far as keeping us informed and actually involving...

Jul 2021
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CIO

There isn't a lot of ongoing training; we just use the system. That isn't a problem because we talk...

Jul 2021
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CIO

Sensato Cybersecurity Solutions' system is critical to making our cybersecurity strategy...

Jul 2021
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CIO

Sensato Cybersecurity Solutions is a really good partner. They do everything that we ask them to do....

Jul 2021
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Director

What the vendor does well is just being the 24/7 eyes on glass. They watch our network and alert us...

Jul 2021
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Director

Part of what drew us to the vendor was that they focus specifically on healthcare, so they...

Jul 2021
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Director

We have an assigned account manager, and we meet with them regularly to go through what tickets we...

Jul 2021
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CIO

We haven't seen any change in Sensato Cybersecurity Solutions' work over time. If they have picked...

Jul 2021
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