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syngo.plaza (Global) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Manager

Loyalty, Loyalty, Product, Product

Siemens Healthineers' road map is absolutely adequate for both our needs and the market.

Jan 2024
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Manager

Product, Product

Siemens Healthineers needs more clarity and integration between the solutions in the imaging world....

Jan 2024
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Manager

Relationship, Relationship, Product, Product

Siemens Healthineers has created a relationship with us over time that allows for a continuous...

Jan 2024
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(0)
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Manager

Product, Product

What we like most about the product is the robustness and the flexibility, which over time have...

Jan 2024
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Manager

Product, Product

We would like to see more openness to telemedicine solutions within syngo.plaza to allow for...

Jan 2024
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Director

Culture, Value

syngo.plaza is not expensive, and we don’t have any problems with the things in the contract....

Sep 2023
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Director

Operations

Siemens Healthineers needs to improve a lot on training because we need to have repeated training....

Sep 2023
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Director

Relationship

Siemens Healthineers is not proactive; they are reactive, but they are improving. However, they are...

Sep 2023
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Director

Loyalty

We chose syngo.plaza for our solution because Siemens Healthineers has a really great presence in...

Sep 2023
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Director

Loyalty

I wouldn’t choose to buy syngo.plaza again, but I would maybe choose to go with Siemens...

Sep 2023
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Director

Loyalty, Product

syngo.plaza is a little old and outdated, and sometimes, there are missing or difficult things....

Sep 2023
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Director

Product

syngo.plaza is easy to use, and there are ways to integrate it with different solutions through an...

Sep 2023
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
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Performance
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Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
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Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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