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syngo Imaging Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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Siemens is not part of our long-term plans. We know where they are going in the market as a whole...

May 2021
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The vendor generally does respond when we call on the phone, but they rarely reach out and contact...

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We have spoken with Siemens about some of our concerns, and they didn’t seem to be very supportive....

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The first few years, Siemens was good to work with. They did their best to support everything we...

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We did get nickel-and-dimed by Siemens for some things over the years, but it wasn’t excessive....

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syngo Imaging isn’t complicated to use.

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Director

Siemens tends to make promises from their sales arm and not from their delivering arm. That is...

Jan 2021
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Director

I like what I see with Siemens. They are trying to move forward and acknowledge that their customers...

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Director

We work with the same people at Siemens for syngo Imaging. We know what we are getting. We use the...

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Manager

The system is solid and stable. This system is all I have really worked on from the vendor, and I...

Dec 2020
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Manager

The product is good at producing high-quality images out of the modalities.

Nov 2020
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Manager

Support from Siemens is poor. Changing anything in the system is costly and time consuming. Siemens...

Nov 2020
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Manager

Upgrades for this product are buggy, slow, and not stable. Getting someone from Siemens to make any...

Nov 2020
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Manager

The system is pretty seamless. We open a call once in a while, but things are still great. There is...

Oct 2020
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Manager

Siemens renews the licenses with no problems and no charges. Siemens is going to have the radiology...

Oct 2020
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Manager

When it comes to Siemens delivering new technology, I am sure that is the highest score. I have full...

Oct 2020
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CMIO

The overall product quality has improved after many past struggles. I want a true web viewer to be...

Aug 2020
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