CADD-Solis (PCA)
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Jackson Tate
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User Commentary

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Manager

We have had a couple of issues with the CADD-Solis. We have tried to automatically document and do a...

May 2022
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Manager

The CADD-Solis pump's interfaces are definitely easier to use than another pump that we have. The...

May 2022
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Manager

We definitely work with higher-up executives at Smiths Medical, but they haven't solved a lot of problems....

May 2022
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Manager

I would like to see newer wireless technologies in the CADD-Solis pump and the ability to...

May 2022
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VP/Other Executive

We had to do a lot of work to keep Smiths Medical communicating until our upgrades were done. I am...

May 2022
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VP/Other Executive

There is not a lot of training that goes into the CADD-Solis pumps, but Smiths Medical has minimal...

May 2022
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VP/Other Executive

Smiths Medical needs to be more willing to integrate with other vendors' software so that the data...

May 2022
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Director

The product does what the vendor says the product will do, but there aren't a lot of upgrades.

May 2022
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Director

The vendor could reduce their prices for parts by 20%.

May 2022
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Director

An issue we have had with the CADD-Solis happens when there is air in the line. The troubleshooting...

May 2022
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Director

I like the product's simplicity. The product is small, and not a lot of programming is required.

May 2022
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VP/Other Executive

Smiths Medical hasn't done anything lately to disappoint me. But years ago, Smiths Medical promised...

May 2022
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VP/Other Executive

Smiths Medical has been very supportive. The support people have been helpful lately. But I don't...

May 2022
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VP/Other Executive

Nobody keeps all their promises, and I don't expect everybody to keep all their promises. A lot of...

May 2022
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Analyst/Coordinator

The pumps have been working just fine. We don't have them integrated with our medical record, so...

Apr 2022
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Analyst/Coordinator

The vendor has been forthcoming with their educational materials. The vendor has offered for people...

Apr 2022
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Manager

With the CADD-Solis, the bolus functionality and other things are all pretty stable, but on the...

Apr 2022
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Manager

The ease of use for end users depends on their library, but the product's ease of use is good. We...

Apr 2022
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Manager

Our future satisfaction probably won't improve until we upgrade to have interoperability.

Apr 2022
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Manager

I wouldn’t buy the product again because the fail rate of the CADD-Solis pump is astronomical. The...

Apr 2022
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Manager

The product is in our long-term plans because the people at my organization who control the budget...

Apr 2022
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Manager

Historically, we have had zero vendor executive involvement with the CADD-Solis.

Apr 2022
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Analyst/Coordinator

For the initial implementation, the vendor had a lot of sit-down classes with us and was very...

Apr 2022
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Analyst/Coordinator

The biggest thing that is missing in the product has always been the capacity to do weight-based...

Apr 2022
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Analyst/Coordinator

We were recently able to adapt the product to our needs very easily. That allowed a patient to be...

Apr 2022
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Analyst/Coordinator

The vendor has never approached me to tell me about a new version or anything new for the product. I...

Apr 2022
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Analyst/Coordinator

I have mixed feelings about the product. There is a lot more potential with the product than what...

Apr 2022
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Analyst/Coordinator

The most challenging thing with the CADD-Solis pumps right now is probably that the cassettes are on...

Apr 2022
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Manager

We use the system in a way that Smiths Medical didn't plan, but the system is very useful for our...

Mar 2022
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Manager

We are on an older version of the system, so trying to work with the vendor so that we can get the...

Mar 2022
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Manager

Things are charted by the nurses. The information doesn't go straight from the pump into the EMR at...

Mar 2022
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Manager

We can't fix the product in-house, and that is a hang-up. The vendor doesn’t allow us to fix the...

Mar 2022
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Manager

The vendor’s planned maintenance process isn't the greatest process out there. When we did an...

Mar 2022
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Manager

The CADD-Solis is a little more complete than another vendor’s product. The CADD-Solis uses fewer...

Mar 2022
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Manager

It is really hard to get through to the tech support team when I need their help.

Mar 2022
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Manager

A particular Smiths Medical representative seemed like they had more power to push things through...

Mar 2022
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Manager

I have met the vendor’s executives, and they seem to be willing to help. Everything moves pretty...

Mar 2022
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Director

Things are going very well with Smiths Medical. The vendor is helpful and very responsive. The pumps...

Mar 2022
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Director

One of the challenges I saw when I recently programmed the CADD-Solis pumps was that it wasn't smart...

Mar 2022
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Manager

Smiths Medical has had issues with supplying the tubing for the pumps. We have had to make backup...

Feb 2022
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Manager

There are a couple of issues that I wish Smiths Medical would fix. The software that we use to...

Feb 2022
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Manager

Smiths Medical has introduced some new functionality. They do have wireless pumps. We don't have the...

Feb 2022
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Manager

Unfortunately, Smiths Medical doesn't have any reports we can run on the pumps. There aren’t really...

Feb 2022
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Director

The CADD-Solis is just okay. Smiths Medical doesn't keep all of their promises. The vendor isn’t...

Feb 2022
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Director

For pharmacy, the ongoing training is around the pharmacy guard and the use of the libraries. For...

Feb 2022
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Manager

I like the CADD-Solis pumps overall, but their software interface could be a little easier to use....

Dec 2021
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Manager

I have had issues with getting software updates from Smiths Medical for the CADD-Solis pumps. It is...

Dec 2021
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Director

I don't think the CADD-Solis has actual integration options. I am not aware of whether Smiths...

Oct 2021
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Director

I can reach out and get to the vendor’s support pretty easily. I have never needed to talk to an...

Oct 2021
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Director

We have to sign a new contract to get new software. So Smiths Medical doesn’t really deliver new...

Oct 2021
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Director

I know Smiths Medical has now added Wi-Fi abilities, which the product didn't have before. So they...

Oct 2021
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Manager

The CADD-Solis really hasn’t changed that much in the past year. Smiths Medical has been helpful in...

Sep 2021
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Manager

I haven’t really requested any new technologies from Smiths Medical. The CADD-Solis is doing what we...

Sep 2021
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Manager

Our CADD-Solis pumps were running off of Windows software that was not supported by Windows, so we...

Sep 2021
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Manager

The CADD-Solis works really well for us. It is a pretty accurate device that provides the right...

Sep 2021
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Director

Since we set up the libraries, we haven’t made many modifications. The product is high quality. We...

Jun 2021
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Director

Smiths Medical doesn’t give us a lot of support for dictionary building. They pretty much leave us...

Jun 2021
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Director

The ease of use is not as high as some other products we have. The navigation through the menus and...

Jun 2021
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Director

The system is not integrated. Smiths Medical obviously has a product that will integrate, but we...

Jun 2021
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Director

I like the product, but I haven’t seen what else is out there in so long because we have been...

Jun 2021
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Director

The training that we had was just okay, but the CADD-Solis pumps are also not very difficult to deal...

Jun 2021
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Director

The CADD-Solis pump runs the way it should. The pump is just kind of there. It delivers the...

Jun 2021
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Manager

Smiths Medical does a great job. Different pharmacists interact with them, and they are always on...

May 2021
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