CADD-Solis (PCA)
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
We have had a couple of issues with the CADD-Solis. We have tried to automatically document and do a...
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The CADD-Solis pump's interfaces are definitely easier to use than another pump that we have. The...
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We definitely work with higher-up executives at Smiths Medical, but they haven't solved a lot of problems....
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I would like to see newer wireless technologies in the CADD-Solis pump and the ability to...
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We had to do a lot of work to keep Smiths Medical communicating until our upgrades were done. I am...
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There is not a lot of training that goes into the CADD-Solis pumps, but Smiths Medical has minimal...
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Smiths Medical needs to be more willing to integrate with other vendors' software so that the data...
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The product does what the vendor says the product will do, but there aren't a lot of upgrades.
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The vendor could reduce their prices for parts by 20%.
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An issue we have had with the CADD-Solis happens when there is air in the line. The troubleshooting...
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I like the product's simplicity. The product is small, and not a lot of programming is required.
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Smiths Medical hasn't done anything lately to disappoint me. But years ago, Smiths Medical promised...
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Smiths Medical has been very supportive. The support people have been helpful lately. But I don't...
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Nobody keeps all their promises, and I don't expect everybody to keep all their promises. A lot of...
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The pumps have been working just fine. We don't have them integrated with our medical record, so...
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The vendor has been forthcoming with their educational materials. The vendor has offered for people...
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With the CADD-Solis, the bolus functionality and other things are all pretty stable, but on the...
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The ease of use for end users depends on their library, but the product's ease of use is good. We...
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Our future satisfaction probably won't improve until we upgrade to have interoperability.
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I wouldn’t buy the product again because the fail rate of the CADD-Solis pump is astronomical. The...
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The product is in our long-term plans because the people at my organization who control the budget...
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Historically, we have had zero vendor executive involvement with the CADD-Solis.
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For the initial implementation, the vendor had a lot of sit-down classes with us and was very...
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The biggest thing that is missing in the product has always been the capacity to do weight-based...
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We were recently able to adapt the product to our needs very easily. That allowed a patient to be...
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The vendor has never approached me to tell me about a new version or anything new for the product. I...
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I have mixed feelings about the product. There is a lot more potential with the product than what...
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The most challenging thing with the CADD-Solis pumps right now is probably that the cassettes are on...
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We use the system in a way that Smiths Medical didn't plan, but the system is very useful for our...
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We are on an older version of the system, so trying to work with the vendor so that we can get the...
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Things are charted by the nurses. The information doesn't go straight from the pump into the EMR at...
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We can't fix the product in-house, and that is a hang-up. The vendor doesn’t allow us to fix the...
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The vendor’s planned maintenance process isn't the greatest process out there. When we did an...
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The CADD-Solis is a little more complete than another vendor’s product. The CADD-Solis uses fewer...
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It is really hard to get through to the tech support team when I need their help.
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A particular Smiths Medical representative seemed like they had more power to push things through...
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I have met the vendor’s executives, and they seem to be willing to help. Everything moves pretty...
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Things are going very well with Smiths Medical. The vendor is helpful and very responsive. The pumps...
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One of the challenges I saw when I recently programmed the CADD-Solis pumps was that it wasn't smart...
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Smiths Medical has had issues with supplying the tubing for the pumps. We have had to make backup...
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There are a couple of issues that I wish Smiths Medical would fix. The software that we use to...
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Smiths Medical has introduced some new functionality. They do have wireless pumps. We don't have the...
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Unfortunately, Smiths Medical doesn't have any reports we can run on the pumps. There aren’t really...
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The CADD-Solis is just okay. Smiths Medical doesn't keep all of their promises. The vendor isn’t...
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For pharmacy, the ongoing training is around the pharmacy guard and the use of the libraries. For...
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I like the CADD-Solis pumps overall, but their software interface could be a little easier to use....
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I have had issues with getting software updates from Smiths Medical for the CADD-Solis pumps. It is...
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I don't think the CADD-Solis has actual integration options. I am not aware of whether Smiths...
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I can reach out and get to the vendor’s support pretty easily. I have never needed to talk to an...
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We have to sign a new contract to get new software. So Smiths Medical doesn’t really deliver new...
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I know Smiths Medical has now added Wi-Fi abilities, which the product didn't have before. So they...
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The CADD-Solis really hasn’t changed that much in the past year. Smiths Medical has been helpful in...
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I haven’t really requested any new technologies from Smiths Medical. The CADD-Solis is doing what we...
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Our CADD-Solis pumps were running off of Windows software that was not supported by Windows, so we...
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The CADD-Solis works really well for us. It is a pretty accurate device that provides the right...
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Since we set up the libraries, we haven’t made many modifications. The product is high quality. We...
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Smiths Medical doesn’t give us a lot of support for dictionary building. They pretty much leave us...
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The ease of use is not as high as some other products we have. The navigation through the menus and...
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The system is not integrated. Smiths Medical obviously has a product that will integrate, but we...
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I like the product, but I haven’t seen what else is out there in so long because we have been...
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The training that we had was just okay, but the CADD-Solis pumps are also not very difficult to deal...
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The CADD-Solis pump runs the way it should. The pump is just kind of there. It delivers the...
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Smiths Medical does a great job. Different pharmacists interact with them, and they are always on...
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