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Summit Exchange
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User Commentary

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Analyst/Coordinator

As long as we are using our current EMR, we plan to stay with Summit Exchange. There is no reason to...

Jan 2022
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Analyst/Coordinator

Summit Healthcare has a nice offering; they have a user group. They are very responsive to...

Jan 2022
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Analyst/Coordinator

Summit Healthcare delivers on what we need with exchange and integration. We just use the system for...

Jan 2022
||
(0)
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Analyst/Coordinator

Summit Healthcare is one of my favorite vendors. They are a vendor that we can count on, and they...

Jan 2022
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Manager

The implementation was good, but we did have some reworking that was needed on the build side. That...

Aug 2021
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Manager

Summit Exchange is super reliable. It hasn't had very many issues because generally, we set it up,...

Aug 2021
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Manager

Summit Exchange is extremely flexible and does a good job with integration. It has a lot of options...

Aug 2021
||
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Manager

Summit Exchange is pretty straightforward and has so much functionality. We don't have the human...

Aug 2021
||
(0)
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Manager

I would like to have if-then-else-types of logic in the transformations. That would be nice.

Aug 2021
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(0)
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Manager

Summit Health’s support team has been super responsive. Every time I have called, they have been...

Aug 2021
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(0)
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Manager

Summit Exchange is an easy system to stand up and get going quickly. There are a lot of options for...

Aug 2021
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Analyst/Coordinator

The ease of use and the support are two of Summit Healthcare's greatest strengths. If we need...

Aug 2021
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Analyst/Coordinator

Summit Healthcare usually sticks with customers through the whole implementation process, and they...

Aug 2021
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Analyst/Coordinator

Not all the system's functionality meets our needs, so we have had to do some programming. Summit...

Aug 2021
||
(0)
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Analyst/Coordinator

Summit Healthcare alerts us about potential problems. They are very proactive, and they respond to...

Aug 2021
||
(0)
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Analyst/Coordinator

Summit Healthcare's executives are engaged, and they seem to have a family atmosphere. If Summit...

Aug 2021
||
(0)
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Director

At the beginning of the COVID-19 pandemic, we needed to build a system for doing community testing...

Jun 2021
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Manager

We have several Summit Healthcare products. Their screens are very similar. When users have seen one...

Feb 2021
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(0)
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Manager

We have had a few issues with timelines, but that has been because of our errors and the way we have...

Feb 2021
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(0)
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Manager

There have been a few problems with the system that we are working through. Hopefully, the next...

Feb 2021
||
(0)
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Manager

When we have had support issues in the past, I have found myself talking to the vendor's executives....

Feb 2021
||
(0)
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Manager

Even though our EMR vendor is starting to fill in gaps on their own, we still find ourselves relying...

Feb 2021
||
(0)
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Analyst/Coordinator

We have a dedicated support person, so I haven't had to deal with anybody outside of our assigned...

Feb 2021
||
(0)
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Analyst/Coordinator

I like the actual operation of the product. I like the ease of use and the variety in the system's functionality....

Feb 2021
||
(0)
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Director

We use Summit Healthcare's engine heavily. We are able to address what we need, and the vendor's...

Jan 2021
||
(0)
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Analyst/Coordinator

All the interfaces are managed by the Summit Healthcare interface specialist. It is like one-stop...

Jan 2021
||
(0)
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Analyst/Coordinator

We usually contact our representative directly for the interfaces we need, and that person has been...

Jan 2021
||
(0)
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Analyst/Coordinator

I would like Summit Healthcare to improve the integration and the descripting tool. I am having...

Jan 2021
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(0)
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Manager

We have looked at other products, but we haven't been impressed by anything else as much as we have...

Jan 2021
||
(0)
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Manager

The product is easy to work with day to day. Summit Healthcare has taken into account the login and...

Jan 2021
||
(0)
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Manager

Summit Healthcare could improve the EMPI. We need to get rolling. Any facility that has disparate...

Jan 2021
||
(0)
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Director

Summit Healthcare used to be a well-rounded, phenomenal company. I wish they would improve their...

Jan 2021
||
(0)
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Director

We have to pay for hours for almost everything with Summit Healthcare. They have even charged us for...

Jan 2021
||
(0)
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Director

Summit Healthcare's implementation was terrible. Even though the vendor has decent training, it is...

Jan 2021
||
(0)
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Director

Summit Exchange is a great tool. It plays a very critical role in our organization's integration and...

Jan 2021
||
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