Summit Exchange
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
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User Commentary
Summit Healthcare has an awesome support team. The vendor's representatives are very knowledgeable...
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The solution is very user friendly. Its scripts are easy to understand, and its program and...
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When I started learning how to use Summit Exchange, I didn't have any experience with HL7 messages,...
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The vendor let us know in the past that they were moving to another platform. I think they were just...
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I can see the messages to monitor the throughput of the product. There used to be a dashboard where...
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The product has saved us a ton of money. We only paid fees for a certain interface once. I have...
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The product does what the vendor says it will. The product works very well for us. Our last upgrade...
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The vendor’s customer service is second to none. We have had a couple of issues over the years, and...
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I haven’t had to deal with the vendor’s executives too much. When I do interact with them, it is...
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There have been natural price increases, as with any software vendor, but the product is a...
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When I really need training, the vendor gets that done. The vendor has refresher training sessions,...
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In the past, the product was pretty much a niche MEDITECH interface engine, but over the years, the...
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The vendor keeps the product up-to-date and current. The bells and whistles that the vendor put on...
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We have sometimes seen inconsistent behavior between environments, and that is very unusual....
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The support from Summit Healthcare has been somewhat lacking historically, but they have improved....
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Summit Exchange is very easy to use. The mapper tool is great. It has a lot of inherent flexibility...
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The training Summit Healthcare gave us was very thorough. There are recordings of the training as...
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Summit Exchange gives me more capability and ability to manipulate interfaces. I can do different...
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Summit Exchange is always evolving. The vendor is proactive when there are any new updates to the...
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I am a heavy user of Summit Exchange, so the system is super easy for me to use. I have had to...
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Our turnaround time for projects is extremely fast with Summit Exchange's interoperability. With the...
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Summit Healthcare is a smaller shop. I have met people from the company a few times, and they have...
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Summit Healthcare builds their training hours into their projects, but outside of that, they have...
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Summit Healthcare does not nickel-and-dime us. The cost is not per interface. There is one cost for...
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I am hoping the buyout doesn't change a lot for Summit Exchange. The vendor has been a really great...
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I like the product's colors and layout. Those are little things that people often overlook, but I...
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Our primary contact from Summit Healthcare is very responsive. They are open to providing support...
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One con to the system is that it isn't widely adopted. It isn't something that we can bring to other...
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We recently did an update for the system, and there were some glitches in its mapper. That meant...
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As long as we are using our current EMR, we plan to stay with Summit Exchange. There is no reason to...
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Summit Healthcare has a nice offering; they have a user group. They are very responsive to...
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Summit Healthcare delivers on what we need with exchange and integration. We just use the system for...
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Summit Healthcare is one of my favorite vendors. They are a vendor that we can count on, and they...
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The implementation was good, but we did have some reworking that was needed on the build side. That...
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Summit Exchange is super reliable. It hasn't had very many issues because generally, we set it up,...
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Summit Exchange is extremely flexible and does a good job with integration. It has a lot of options...
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Summit Exchange is pretty straightforward and has so much functionality. We don't have the human...
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I would like to have if-then-else-types of logic in the transformations. That would be nice.
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Summit Health’s support team has been super responsive. Every time I have called, they have been...
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Summit Exchange is an easy system to stand up and get going quickly. There are a lot of options for...
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The ease of use and the support are two of Summit Healthcare's greatest strengths. If we need...
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Summit Healthcare usually sticks with customers through the whole implementation process, and they...
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Not all the system's functionality meets our needs, so we have had to do some programming. Summit...
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Summit Healthcare alerts us about potential problems. They are very proactive, and they respond to...
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Summit Healthcare's executives are engaged, and they seem to have a family atmosphere. If Summit...
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