Summit Exchange
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Tyson Blauer
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User Commentary

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Analyst/Coordinator

Summit Healthcare has an awesome support team. The vendor's representatives are very knowledgeable...

Jun 2022
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Analyst/Coordinator

The solution is very user friendly. Its scripts are easy to understand, and its program and...

Jun 2022
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Analyst/Coordinator

When I started learning how to use Summit Exchange, I didn't have any experience with HL7 messages,...

Jun 2022
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Analyst/Coordinator

The vendor let us know in the past that they were moving to another platform. I think they were just...

Jun 2022
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Analyst/Coordinator

I can see the messages to monitor the throughput of the product. There used to be a dashboard where...

Jun 2022
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Analyst/Coordinator

The product has saved us a ton of money. We only paid fees for a certain interface once. I have...

Jun 2022
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Director

The product does what the vendor says it will. The product works very well for us. Our last upgrade...

May 2022
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Director

The vendor’s customer service is second to none. We have had a couple of issues over the years, and...

May 2022
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Director

I haven’t had to deal with the vendor’s executives too much. When I do interact with them, it is...

May 2022
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Director

There have been natural price increases, as with any software vendor, but the product is a...

May 2022
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Director

When I really need training, the vendor gets that done. The vendor has refresher training sessions,...

May 2022
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Director

In the past, the product was pretty much a niche MEDITECH interface engine, but over the years, the...

May 2022
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Director

The vendor keeps the product up-to-date and current. The bells and whistles that the vendor put on...

May 2022
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Manager

We have sometimes seen inconsistent behavior between environments, and that is very unusual....

Apr 2022
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Manager

The support from Summit Healthcare has been somewhat lacking historically, but they have improved....

Apr 2022
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Manager

Summit Exchange is very easy to use. The mapper tool is great. It has a lot of inherent flexibility...

Apr 2022
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Analyst/Coordinator

The training Summit Healthcare gave us was very thorough. There are recordings of the training as...

Mar 2022
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Analyst/Coordinator

Summit Exchange gives me more capability and ability to manipulate interfaces. I can do different...

Mar 2022
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Manager

Summit Exchange is always evolving. The vendor is proactive when there are any new updates to the...

Mar 2022
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Manager

I am a heavy user of Summit Exchange, so the system is super easy for me to use. I have had to...

Mar 2022
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Manager

Our turnaround time for projects is extremely fast with Summit Exchange's interoperability. With the...

Mar 2022
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Manager

Summit Healthcare is a smaller shop. I have met people from the company a few times, and they have...

Mar 2022
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Manager

Summit Healthcare builds their training hours into their projects, but outside of that, they have...

Mar 2022
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Manager

Summit Healthcare does not nickel-and-dime us. The cost is not per interface. There is one cost for...

Mar 2022
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Manager

I am hoping the buyout doesn't change a lot for Summit Exchange. The vendor has been a really great...

Mar 2022
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Analyst/Coordinator

I like the product's colors and layout. Those are little things that people often overlook, but I...

Mar 2022
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Analyst/Coordinator

Our primary contact from Summit Healthcare is very responsive. They are open to providing support...

Mar 2022
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Analyst/Coordinator

One con to the system is that it isn't widely adopted. It isn't something that we can bring to other...

Mar 2022
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Analyst/Coordinator

We recently did an update for the system, and there were some glitches in its mapper. That meant...

Mar 2022
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Analyst/Coordinator

As long as we are using our current EMR, we plan to stay with Summit Exchange. There is no reason to...

Jan 2022
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Analyst/Coordinator

Summit Healthcare has a nice offering; they have a user group. They are very responsive to...

Jan 2022
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Analyst/Coordinator

Summit Healthcare delivers on what we need with exchange and integration. We just use the system for...

Jan 2022
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Analyst/Coordinator

Summit Healthcare is one of my favorite vendors. They are a vendor that we can count on, and they...

Jan 2022
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Manager

The implementation was good, but we did have some reworking that was needed on the build side. That...

Aug 2021
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Manager

Summit Exchange is super reliable. It hasn't had very many issues because generally, we set it up,...

Aug 2021
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Manager

Summit Exchange is extremely flexible and does a good job with integration. It has a lot of options...

Aug 2021
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Manager

Summit Exchange is pretty straightforward and has so much functionality. We don't have the human...

Aug 2021
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Manager

I would like to have if-then-else-types of logic in the transformations. That would be nice.

Aug 2021
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Manager

Summit Health’s support team has been super responsive. Every time I have called, they have been...

Aug 2021
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Manager

Summit Exchange is an easy system to stand up and get going quickly. There are a lot of options for...

Aug 2021
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Analyst/Coordinator

The ease of use and the support are two of Summit Healthcare's greatest strengths. If we need...

Aug 2021
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Analyst/Coordinator

Summit Healthcare usually sticks with customers through the whole implementation process, and they...

Aug 2021
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Analyst/Coordinator

Not all the system's functionality meets our needs, so we have had to do some programming. Summit...

Aug 2021
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Analyst/Coordinator

Summit Healthcare alerts us about potential problems. They are very proactive, and they respond to...

Aug 2021
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Analyst/Coordinator

Summit Healthcare's executives are engaged, and they seem to have a family atmosphere. If Summit...

Aug 2021
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