Symantec DLP Comments

 

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Current Time Inside Cache Tag Helper: 10/25/2020 7:52:34 AM and Model.EvProductId = 91757

Commentary Summary

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User Commentary

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VP/Other Executive

Functionality and Upgrades

Symantec's product has improved workflow processes when dealing with DLP events.

Sep 2019
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Manager

Functionality and Upgrades

Symantec has been static for a while. They have their offerings, and almost everything can go to the...

Jul 2019
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Manager

Technology

The box detection of box.com is not working well with Symantec DLP. The detection server scans...

Jul 2019
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Manager

Service and Support

Symantec’s support has improved over the past few years. I used to dread calling Symantec's support,...

Jul 2019
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Manager

Technology

Symantec DLP has to be checked constantly. The system's scans arbitrarily stop and start. I have to...

Jul 2019
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Manager

Functionality and Upgrades

An end-user for Symantec DLP is not just going to go into the console and figure out what he or she...

Jul 2019
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Manager

Functionality and Upgrades

The transition from Vontu to Symantec branding was its own thing, and it hasn’t been a graceful...

Jul 2019
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CISO

Functionality and Upgrades

We bought a lot of licenses from Symantec. One of those licenses was supposed to provide us with a...

Jul 2019
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CISO

Functionality and Upgrades

We use the Symantec DLP agent, but not to the extent I would want to. That is actually a problem. I...

Jul 2019
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CISO

Functionality and Upgrades

Symantec DLP has dictionary word matching capabilities to monitor the network. However, those...

Jul 2019
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CISO

Functionality and Upgrades

The Enforce Server works great; we have never had a problem with it. I have used an Enforce Server...

Jul 2019
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CISO

Functionality and Upgrades

I wish the endpoint would allow us to do scans to the endpoint itself so we could look for...

Jul 2019
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CISO

Technology

There have been a number of times when things have just been broken, and those things are really...

Jul 2019
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CISO

Sales and Contracting

I was less than pleased with Symantec. Symantec instructed us on what we needed to buy in order to...

Jul 2019
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CISO

Relationship

I have had some difficulty with Symantec around ownership of the suggestions that they make....

Jul 2019
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Director

Functionality and Upgrades

We experience a very high level of false positives with Symantec DLP. One of the challenges we have...

Jun 2019
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Manager

Lessons Learned

I think it is important for potential customers to keep in mind that Symantec offers healthcare...

May 2019
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Manager

Functionality and Upgrades

There seem to be limitations for interacting with and diving into the data. I don't understand why I...

May 2019
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Manager

Implementation and Training

The ease of use of the system is great, but it isn't very intuitive to someone who is using it for...

May 2019
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Manager

ROI / Cost (care and feeding)

The DLP features of the product feel cutting edge in some ways and antiquated in other ways. The...

May 2019
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Manager

Sales and Contracting

Generally, Symantec avoids nickel-and-diming. I have been on some calls where Symantec has pulled...

May 2019
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Manager

Service and Support

From a customer service standpoint, things with Symantec have really changed over time because we...

May 2019
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Manager

Relationship

We had a few on-site meetings with Symantec last year, and those were really helpful. I feel like...

May 2019
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CISO

Functionality and Upgrades

We are using Symantec DLP to monitor high-risk behaviors and web activities across the enterprise....

May 2019
 Helpful

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CISO

Functionality and Upgrades

We are currently using Symantec DLP for data loss prevention, and we are using another vendor’s...

May 2019
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Analyst/Coordinator

Service and Support

Symantec has been able to solve any issues we have had with things not working exactly right, and...

Mar 2019
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Analyst/Coordinator

Functionality and Upgrades

The reason we are able to use everything with the product is that it ties together perfectly. We...

Mar 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I don't really have any concerns with the product because it just works well. If people attend the...

Mar 2019
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

The biggest outcome we have had with the DLP system is finding processes that we didn't know existed...

Mar 2019
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

I like everything about Symantec's DLP product. It is very easy to use. From a security standpoint,...

Mar 2019
 Helpful

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Analyst/Coordinator

Lessons Learned

The only suggestion I have for potential buyers of Symantec's DLP product is that their management...

Mar 2019
 Helpful

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CISO

Other Observations & Comments

Driving fewer false positives is hopeful. But we want Symantec to develop integrations with user...

Jan 2019
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CISO

Implementation and Training

We had one of the best DLP implementations in the country. We are pretty pleased with what we have...

Jan 2019
 Helpful

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Manager

Other Observations & Comments

I don’t use exact data matching with Symantec DLP. It is too processor intensive and hasn’t really...

Jan 2019
 Helpful

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Manager

Other Observations & Comments

Symantec DLP doesn’t have multifactorial delegation our of the box. Symantec has another product...

Jan 2019
 Helpful

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Manager

Service and Support

I wouldn’t be able to manage Symantec DLP without the help of my reseller. We contract...

Jan 2019
 Helpful

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Manager

Functionality and Upgrades

Up until cloud security became a thing, Symantec DLP had all the bases covered. Symantec did a good...

Jan 2019
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Manager

Functionality and Upgrades

We see results from using Symantec DLP. Our biggest result is the alerts that we have for data...

Jan 2019
 Helpful

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Manager

Functionality and Upgrades

We have challenges with data in motion with Symantec DLP. If moving data is encrypted, we are blind...

Jan 2019
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Manager

Functionality and Upgrades

The cloud access security broker is a big gap with Symantec DLP. It should be part of the suite, but...

Jan 2019
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Manager

ROI / Cost (care and feeding)

Symantec DLP is expensive. It costs a lot for what it is. Symantec DLP isn’t easy to implement. It...

Jan 2019
 Helpful

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Manager

Lessons Learned

I would highly recommend a good reseller. We use our reseller as an intermediary for Symantec DLP....

Jan 2019
 Helpful

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VP/Other Executive

Service and Support

When I see things that don’t work, I work with Symantec. They provide good support. We have to be...

Jan 2019
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VP/Other Executive

Service and Support

Symantec provided excellent resources and help. It was a difficult process to get the product to...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We use Symantec DLP on everything. It does an excellent job.

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We had to dedicate some people to Symantec DLP and invest some money in the product. It protects us,...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

Symantec DLP is great. To get a full solution, we had to add things to the system. It does...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

The tools from Symantec aren’t ready to go out of the box. We have to do most of the back-end work...

Jan 2019
 Helpful

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VP/Other Executive

Lessons Learned

Symantec DLP takes some work and engineering to get up and running, but it does an excellent job....

Jan 2019
 Helpful

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Director

Other Observations & Comments

Symantec DLP does seem to be a strong product, but we have been talking about looking at other...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

Symantec is proactively looking at the traffic that Symantec DLP is scanning. We don’t have the...

Dec 2018
 Helpful

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VP/Other Executive

Implementation and Training

I don’t think Symantec provided us with any implementation help. If they did, it wasn’t very well done....

Dec 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are on the latest version of Symantec DLP. There have certainly been problems in the past with...

Dec 2018
 Helpful

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VP/Other Executive

Future Outlook

We are using Symantec DLP for inbound attacks and for keeping sensitive data inside our...

Dec 2018
 Helpful

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CISO

Service and Support

Symantec's customer service has been good. It occasionally fails to meet our expectations, but it is...

Dec 2018
 Helpful

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CISO

Functionality and Upgrades

Our privacy group is collaborating with us on writing DLP rules with Symantec DLP, but we have been...

Dec 2018
 Helpful

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CISO

ROI / Cost (care and feeding)

We have used Symantec’s software for a long time, so we are mature users. Their exact data match...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

We are very satisfied with the quality of Symantec DLP. It hasn’t created any headaches for us. It...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

Symantec DLP has done a great job in terms of endpoints and DLP. Symantec has continuously kept on...

Dec 2018
 Helpful

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Director

Interfacing and Integration

Symantec DLP is in at a crossroads because of everything going to the cloud. There is a need for...

Dec 2018
 Helpful

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Manager

Service and Support

We have had some issues with Symantec's support. Escalated tickets take longer than we want to get...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

Symantec DLP just works. The integration with the end point–protection platform works extremely...

Nov 2018
 Helpful

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Manager

Technology

The challenge with Symantec DLP is it is older technology. There is a limitation for what we can do...

Nov 2018
 Helpful

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Manager

Relationship

Symantec has a great account team that works with us, and the vendor has a dedicated account team...

Nov 2018
 Helpful

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CIO

Other Observations & Comments

Symantec DLP is challenging to implement. In all fairness, part of the issue could also be us. The...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

We use Symantec DLP to monitor things like movement of data onto USB devices or into emails. We also...

Oct 2018
 Helpful

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Director

Functionality and Upgrades

We have had challenges with our network layer because of Symantec DLP. It slowed down our email...

Oct 2018
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Director

Functionality and Upgrades

We get a lot of help from Symantec to resolve issues. We had a problem with our email servers, so we...

Oct 2018
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Director

Service and Support

We pay for a higher level of service from Symantec. They dedicated a person to understanding our...

Oct 2018
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Director

Relationship

Symantec has challenges like any company, but they deliver on their promises. It is important that...

Oct 2018
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Director

Lessons Learned

Our peers that have implemented DLP products only use them for detecting where social security...

Oct 2018
 Helpful

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CISO

Relationship

For the most part, Symantec does not nickel-and-dime, but we are not very happy with Symantec DLP. I...

May 2018
 Helpful

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Manager

Functionality and Upgrades

The Symantec DLP product is an enterprise product. It has a ton of functionality, and there are...

Apr 2018
 Helpful

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Manager

Service and Support

We don’t use Symantec for our implementation services. I liken their support to a big behemoth; we...

Apr 2018
 Helpful

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Manager

Other Observations & Comments

We don’t use the Symantec tool for some of the granular things, like policy management and...

Apr 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

We get a lot of value out of our Symantec DLP system. I think our long-term challenge is to continue...

Apr 2018
 Helpful

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Manager

Future Outlook

I don't see us moving away from the Symantec DLP. To me, Symantec doesn't really have any competitors....

Apr 2018
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Manager

Functionality and Upgrades

We use the Symantec DLP for our data at rest, data in transit, and PHI assessment data. We are also...

Apr 2018
 Helpful

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CISO

Implementation and Training

The system took a long time to deploy. We spent a lot of time up front developing and tweaking our...

Apr 2018
 Helpful

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CISO

Functionality and Upgrades

The system does what it is supposed to do. We are able to monitor high-risk behaviors and web...

Apr 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Symantec DLP is expensive, but we get what we pay for. We were thinking of moving off of the system...

Dec 2017
 Helpful

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Director

Service and Support

We have had issues with the support from Symantec. We haven't been able to get people to address our...

Dec 2017