Cybersecurity Is Critical in Today's Environment
Analytics Explorer (formerly Change Healthcare)
Filtered view: All
Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
User Commentary
Director
I would like Syntellis to continually add graphs and GIF functionality to the system. They should...
Login or Create an Account to see details.
Director
The vendor's service is proactive and really good. If we have an issue, we can reach an executive...
Login or Create an Account to see details.
Director
We have been very pleased with Analytics Explorer. It is heavily used throughout our organization....
Login or Create an Account to see details.
Manager
The product's ease of use really depends on how well the dashboard is built. There is a data mart...
Login or Create an Account to see details.
Manager
I have been really impressed by all of the improvements that I have seen between our previous...
Login or Create an Account to see details.
Manager
We can do some things pretty quickly in Analytics Explorer. If we want to do a simple visualization,...
Login or Create an Account to see details.
Manager
Syntellis provided a lot of really nice dashboards for the solution during the COVID-19 pandemic,...
Login or Create an Account to see details.
Manager
We have great work groups for training, and our account manager is great.
Login or Create an Account to see details.
Manager
We started an implementation, and the bulk of that is complete. But we have had some straggling...
Login or Create an Account to see details.
Manager
Analytics Explorer allows users to view data and do a little bit of manipulating of their own with...
Login or Create an Account to see details.
Manager
We have worked with the vendor for many years through many name changes, and we have a really deep...
Login or Create an Account to see details.
Manager
The product is meeting our needs very well. We have a lot of analyses published for our end users,...
Login or Create an Account to see details.
Manager
It has been difficult to contact the vendor’s support team. There wasn’t clear communication. I...
Login or Create an Account to see details.
Manager
Analytics Explorer is the white label of TIBCO Spotfire. It has always been difficult to get support...
Login or Create an Account to see details.
Manager
We are trying to set up an upgrade for Analytics Explorer, but because of the way the software...
Login or Create an Account to see details.
Manager
Analytics Explorer is very simple. We have not had very many issues with the actual software. If it...
Login or Create an Account to see details.
Manager
We have no plans to deviate from Analytics Explorer.
Login or Create an Account to see details.
Manager
The new upgrades try to take into consideration the different changes going on in the world of...
Login or Create an Account to see details.
Analyst/Coordinator
Every time I have called the support people, they have been able to help resolve my issue. If the...
Login or Create an Account to see details.
Manager
I wouldn’t rate the system high now in terms of the functionality meeting our needs because we are...
Login or Create an Account to see details.
Manager
Syntellis has groups that are training people on how to use their tools, get COVID-19 outcomes, and...
Login or Create an Account to see details.
Manager
Syntellis is dialed into what the customers need. Syntellis just took over the company this year, so...
Login or Create an Account to see details.
Manager
We have to do a lot of work to create additional fields and extensions in the system. In Syntellis'...
Login or Create an Account to see details.
Manager
As a database person, it would be nice if we could pull statements in when we are creating...
Login or Create an Account to see details.
Analyst/Coordinator
I wouldn’t buy Analytics Explorer again because of its inability to take live data and do a feed...
Login or Create an Account to see details.
Manager
Analytics Explorer is a terrific system. We really enjoyed using it. It is a great product. One of...
Login or Create an Account to see details.
Manager
We are moving away from the solution, not because it is bad, but because our leadership team has...
Login or Create an Account to see details.
Manager
We are going to continue using the solution, but we aren't going to invest any more into it. As long...
Login or Create an Account to see details.
Manager
I want to be able to support multiple active directory domains. Right now, Analytics Explorer only...
Login or Create an Account to see details.
Manager
The vendor's support people are good to work with. When we get ahold of their people, they are...
Login or Create an Account to see details.
Manager
When the vendor says that they will give us a price break, they keep their word. They have been a...
Login or Create an Account to see details.
Manager
The vendor has an integration with our analytics programming language. We can hook that back into...
Login or Create an Account to see details.
Manager
I wouldn't say that the vendor actually reaches out to me with information. Their user group reaches...
Login or Create an Account to see details.
Manager
We used the tool for our initial COVID-19 response dashboard when we were just looking at situations...
Login or Create an Account to see details.
Manager
Analytics Explorer is absolutely worth the money. We have been able to get great results for its...
Login or Create an Account to see details.
Manager
It might be nice if the vendor would do some outreach to existing, on-premise customers to come up...
Login or Create an Account to see details.
Analyst/Coordinator
We have been able to do some incredible things with Analytics Explorer. It has allowed us to have an...
Login or Create an Account to see details.
Analyst/Coordinator
One of the great things about Analytics Explorer is that it allows us to have an executive-level...
Login or Create an Account to see details.
Analyst/Coordinator
We have been able to connect Analytics Explorer directly to other databases, and that has helped...
Login or Create an Account to see details.
Manager
The biggest gap in Analytics Explorer is its printing capabilities. It is too limited. We can...
Login or Create an Account to see details.
Manager
The integration with the products that we have bundled together is good. That is a strong point of...
Login or Create an Account to see details.
Manager
Our organization is very strongly hooked into another analytics system. If I were again making the...
Login or Create an Account to see details.
Manager
Syntellis is a very new vendor for us. Over the past couple of years, the product has been through a...
Login or Create an Account to see details.
Manager
Syntellis’ charging has been fair. We have paid for what we have agreed to, and they have charged us...
Login or Create an Account to see details.
Manager
Syntellis offers calls with some of their executives about their product road map. But because of...
Login or Create an Account to see details.
Manager
I am seeing a lot of issues in Analytics Explorer that require a hotfix. A lot of bugs pop up during...
Login or Create an Account to see details.
Manager
We create analyses, and there are various tabs that users can access to view data, graphs, charts,...
Login or Create an Account to see details.
Manager
Analytics Explorer is basically the typical analytics tool; it is just rebranded. The Syntellis...
Login or Create an Account to see details.
Director
Flexible is the best word to describe Analytics Explorer. It is very flexible.
Login or Create an Account to see details.
Director
The vendor's support could be improved. Normally, when we call for support, we get a tier-one...
Login or Create an Account to see details.
CMIO
Syntellis doesn't nickel-and-dime us. They are very straight forward about their costs.
Login or Create an Account to see details.
Director
Analytics Explorer had a lengthy implementation. I think that part of that was due to the pace at...
Login or Create an Account to see details.
Director
Analytics Explorer is a great tool, and it has unlimited user licensing. That is excellent. We had...
Login or Create an Account to see details.
Director
I would like to see some data marks or formats in the solution that I could load data onto quickly...
Login or Create an Account to see details.
Manager
Now that Syntellis has acquired some products from Change Healthcare, we are all under one roof, and...
Login or Create an Account to see details.
Manager
We just had an update on Analytics Explorer, and it was seamless. It was one of the best upgrades I...
Login or Create an Account to see details.
Manager
The product seems to do everything it needs to do, but it is kind of kludgy to use. Analytics...
Login or Create an Account to see details.
Director
I am not sure whether Analytics Explorer is part of our long-term plans. Our company is drifting...
Login or Create an Account to see details.
Director
I haven't used Syntellis' support in a long time. We have engaged with some people at Syntellis to...
Login or Create an Account to see details.
Director
Analytics Explorer is an easy solution to get started in. We can quickly and easily generate...
Login or Create an Account to see details.
Director
Analytics Explorer is a little slower than I would like it to be. Typically, when we load something...
Login or Create an Account to see details.
Manager
From a technical perspective, I probably would buy the solution again. It seems to be pretty easy to...
Login or Create an Account to see details.
Manager
Before the vendor changed, we used to get notifications about things that were coming up or...
Login or Create an Account to see details.
Director
Analytics Explorer is an intuitive product. There is no training provided. The data is both...
Login or Create an Account to see details.
Director
I like Change Healthcare's proactive nature when it comes to alerting us of downtimes or maintenance...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is easy to use and has great visuals for administrative teams. Creating...
Login or Create an Account to see details.
Analyst/Coordinator
We have an optimization team from Change Healthcare that is very nice to work with. It is not really...
Login or Create an Account to see details.
Director
Analytics Explorer is a good piece of software. It is a reasonable competitor to Tableau. Like with...
Login or Create an Account to see details.
Director
We have never had a conversation with our account manager, much less the executives. The vendor...
Login or Create an Account to see details.
Director
Analytics Explorer is supposed to be a value-added resale of a product that the vendor licensed from...
Login or Create an Account to see details.
Director
Change Healthcare is not proactive at all. I have a portfolio of products I buy from Change...
Login or Create an Account to see details.
Director
I would recommend Analytics Explorer with a very transparent caveat about the drawbacks. Some users...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is a great tool. It is something that we feel is game changing for the...
Login or Create an Account to see details.
Analyst/Coordinator
I only have good things to say about Analytics Explorer. From a supportability and technical...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is currently part of our long-term plans. At one point, we were seriously...
Login or Create an Account to see details.
Analyst/Coordinator
When I reach out to Change Healthcare’s support, there is a great group of people that are always...
Login or Create an Account to see details.
Analyst/Coordinator
I haven’t received any ongoing training from Change Healthcare. I just use a booklet that I have....
Login or Create an Account to see details.
Analyst/Coordinator
Our most recent upgrade wasn’t horrible. In general, most software upgrades are terrible, but Change...
Login or Create an Account to see details.
Analyst/Coordinator
I would like to see some more enhancements and visualizations. I want more things that would make...
Login or Create an Account to see details.
Analyst/Coordinator
I meet with a Change Healthcare executive regularly, so I can’t imagine that my needs or wants would...
Login or Create an Account to see details.
Analyst/Coordinator
I would have loved if Change Healthcare had stepped up more during the COVID-19 crisis to really...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is totally capable of driving tangible outcomes, but in practice, that may not...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer was rather expensive, and when we break things out to a per-user basis, it still...
Login or Create an Account to see details.
Analyst/Coordinator
There is a learning curve with Analytics Explorer. It isn’t intuitive. The product is marketed to do...
Login or Create an Account to see details.
VP/Other Executive
The vendor could improve the system by modernizing the platform. The user interface needs to be...
Login or Create an Account to see details.
VP/Other Executive
We bring in a bunch of other data that we just use for Analytics Explorer because the tool is such a...
Login or Create an Account to see details.
VP/Other Executive
The vendor has a little bit of turnover at our representative level but I could easily reach out to...
Login or Create an Account to see details.
Analyst/Coordinator
We have Change Healthcare's BI tool, but we are kind of moving away from that in favor of Analytics...
Login or Create an Account to see details.
Analyst/Coordinator
We have one electronic data analysis that we are working on that covers a lot of the reporting for...
Login or Create an Account to see details.
Analyst/Coordinator
There is so much potential in the products that we use from Change Healthcare that it is difficult...
Login or Create an Account to see details.
Analyst/Coordinator
The folks at Change Healthcare are always quick to help us when needed. I am very happy with how...
Login or Create an Account to see details.
Analyst/Coordinator
At our facility, some users would rather see graphs and tables in the Analytics Explorer format than...
Login or Create an Account to see details.
Analyst/Coordinator
The one thing that I have problems with in Analytics Explorer is the lack of customization of the...
Login or Create an Account to see details.
Manager
The functionality in the system is good. We really don’t have any issues. The system always works...
Login or Create an Account to see details.
Manager
We haven’t built enough on the system for full integration. We need to get more data pushed out and...
Login or Create an Account to see details.
Analyst/Coordinator
We have calls that we dial into every week that teach us about the Change Healthcare products. We...
Login or Create an Account to see details.
Analyst/Coordinator
The system is a place where most users go to view scorecards and other detailed information that...
Login or Create an Account to see details.
Manager
We haven’t really had much interaction with anyone from McKesson since we have gone live. Throughout...
Login or Create an Account to see details.
Manager
Our build of the system and the implementation took way longer than we expected. It took an...
Login or Create an Account to see details.
Manager
The vendor has a monthly training call, and my team members will get on the call whenever they can...
Login or Create an Account to see details.
Analyst/Coordinator
We recently went through a process to upgrade, and we had to do a couple of things to our database....
Login or Create an Account to see details.
Analyst/Coordinator
The products from Change Healthcare drive outcomes very well. I don't want to give Change Healthcare...
Login or Create an Account to see details.
Manager
The system could use a bit more billing. Someone needs to look at the system and figure out how to...
Login or Create an Account to see details.
Manager
The vendor’s support is fine and always has been. The vendor always calls back within an hour or two...
Login or Create an Account to see details.
Manager
The product has changed hands a few times. I initially thought that Change Healthcare was pricier,...
Login or Create an Account to see details.
Manager
If people buy the whole performance suite from the vendor, they don’t necessarily need to have the...
Login or Create an Account to see details.
Analyst/Coordinator
We have different parts of the hospital using different costing systems, so that is where there...
Login or Create an Account to see details.
Analyst/Coordinator
Supporting our integration probably goes back to Analytics Explorer because we are able to bring...
Login or Create an Account to see details.
Analyst/Coordinator
With Analytics Explorer, part of the ownership of end user ease of use is on our department...
Login or Create an Account to see details.
Analyst/Coordinator
We are able to get information to our end users. I am thinking especially of department managers;...
Login or Create an Account to see details.
Director
We have been using this system for several years. A data presentation tool brings in the data...
Login or Create an Account to see details.
Featured Report
Preferences
Related Blogs
Potential Disruptors in Healthcare Analytics