Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Analytics Explorer (formerly Change Healthcare) Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Director
I am not sure whether Analytics Explorer is part of our long-term plans. Our company is drifting...
Login or Create an Account to see details.
Director
I haven't used Syntellis' support in a long time. We have engaged with some people at Syntellis to...
Login or Create an Account to see details.
Director
Analytics Explorer is an easy solution to get started in. We can quickly and easily generate...
Login or Create an Account to see details.
Director
Analytics Explorer is a little slower than I would like it to be. Typically, when we load something...
Login or Create an Account to see details.
Manager
From a technical perspective, I probably would buy the solution again. It seems to be pretty easy to...
Login or Create an Account to see details.
Manager
Before the vendor changed, we used to get notifications about things that were coming up or...
Login or Create an Account to see details.
Director
Analytics Explorer is an intuitive product. There is no training provided. The data is both...
Login or Create an Account to see details.
Director
I like Change Healthcare's proactive nature when it comes to alerting us of downtimes or maintenance...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is easy to use and has great visuals for administrative teams. Creating...
Login or Create an Account to see details.
Analyst/Coordinator
We have an optimization team from Change Healthcare that is very nice to work with. It is not really...
Login or Create an Account to see details.
Director
Analytics Explorer is a good piece of software. It is a reasonable competitor to Tableau. Like with...
Login or Create an Account to see details.
Director
We have never had a conversation with our account manager, much less the executives. The vendor...
Login or Create an Account to see details.
Director
Analytics Explorer is supposed to be a value-added resale of a product that the vendor licensed from...
Login or Create an Account to see details.
Director
Change Healthcare is not proactive at all. I have a portfolio of products I buy from Change...
Login or Create an Account to see details.
Director
I would recommend Analytics Explorer with a very transparent caveat about the drawbacks. Some users...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is a great tool. It is something that we feel is game changing for the...
Login or Create an Account to see details.
Analyst/Coordinator
I only have good things to say about Analytics Explorer. From a supportability and technical...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is currently part of our long-term plans. At one point, we were seriously...
Login or Create an Account to see details.
Analyst/Coordinator
When I reach out to Change Healthcare’s support, there is a great group of people that are always...
Login or Create an Account to see details.
Analyst/Coordinator
I haven’t received any ongoing training from Change Healthcare. I just use a booklet that I have....
Login or Create an Account to see details.
Analyst/Coordinator
Our most recent upgrade wasn’t horrible. In general, most software upgrades are terrible, but Change...
Login or Create an Account to see details.
Analyst/Coordinator
I would like to see some more enhancements and visualizations. I want more things that would make...
Login or Create an Account to see details.
Analyst/Coordinator
I meet with a Change Healthcare executive regularly, so I can’t imagine that my needs or wants would...
Login or Create an Account to see details.
Analyst/Coordinator
I would have loved if Change Healthcare had stepped up more during the COVID-19 crisis to really...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is totally capable of driving tangible outcomes, but in practice, that may not...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer was rather expensive, and when we break things out to a per-user basis, it still...
Login or Create an Account to see details.
Analyst/Coordinator
There is a learning curve with Analytics Explorer. It isn’t intuitive. The product is marketed to do...
Login or Create an Account to see details.
VP/Other Executive
The vendor could improve the system by modernizing the platform. The user interface needs to be...
Login or Create an Account to see details.
VP/Other Executive
We bring in a bunch of other data that we just use for Analytics Explorer because the tool is such a...
Login or Create an Account to see details.
VP/Other Executive
The vendor has a little bit of turnover at our representative level but I could easily reach out to...
Login or Create an Account to see details.
Analyst/Coordinator
We have Change Healthcare's BI tool, but we are kind of moving away from that in favor of Analytics...
Login or Create an Account to see details.
Analyst/Coordinator
We have one electronic data analysis that we are working on that covers a lot of the reporting for...
Login or Create an Account to see details.
Analyst/Coordinator
There is so much potential in the products that we use from Change Healthcare that it is difficult...
Login or Create an Account to see details.
Analyst/Coordinator
The folks at Change Healthcare are always quick to help us when needed. I am very happy with how...
Login or Create an Account to see details.
Analyst/Coordinator
At our facility, some users would rather see graphs and tables in the Analytics Explorer format than...
Login or Create an Account to see details.
Analyst/Coordinator
The one thing that I have problems with in Analytics Explorer is the lack of customization of the...
Login or Create an Account to see details.
Manager
The functionality in the system is good. We really don’t have any issues. The system always works...
Login or Create an Account to see details.
Manager
We haven’t built enough on the system for full integration. We need to get more data pushed out and...
Login or Create an Account to see details.
Analyst/Coordinator
We have calls that we dial into every week that teach us about the Change Healthcare products. We...
Login or Create an Account to see details.
Analyst/Coordinator
The system is a place where most users go to view scorecards and other detailed information that...
Login or Create an Account to see details.
Manager
We haven’t really had much interaction with anyone from McKesson since we have gone live. Throughout...
Login or Create an Account to see details.
Manager
Our build of the system and the implementation took way longer than we expected. It took an...
Login or Create an Account to see details.
Manager
The vendor has a monthly training call, and my team members will get on the call whenever they can...
Login or Create an Account to see details.
Analyst/Coordinator
We recently went through a process to upgrade, and we had to do a couple of things to our database....
Login or Create an Account to see details.
Analyst/Coordinator
The products from Change Healthcare drive outcomes very well. I don't want to give Change Healthcare...
Login or Create an Account to see details.
Manager
The system could use a bit more billing. Someone needs to look at the system and figure out how to...
Login or Create an Account to see details.
Manager
The vendor’s support is fine and always has been. The vendor always calls back within an hour or two...
Login or Create an Account to see details.
Manager
The product has changed hands a few times. I initially thought that Change Healthcare was pricier,...
Login or Create an Account to see details.
Manager
If people buy the whole performance suite from the vendor, they don’t necessarily need to have the...
Login or Create an Account to see details.
Analyst/Coordinator
We have different parts of the hospital using different costing systems, so that is where there...
Login or Create an Account to see details.
Analyst/Coordinator
Supporting our integration probably goes back to Analytics Explorer because we are able to bring...
Login or Create an Account to see details.
Analyst/Coordinator
With Analytics Explorer, part of the ownership of end user ease of use is on our department...
Login or Create an Account to see details.
Analyst/Coordinator
We are able to get information to our end users. I am thinking especially of department managers;...
Login or Create an Account to see details.
Director
We have been using this system for several years. A data presentation tool brings in the data...
Login or Create an Account to see details.
CIO
Analytics Explorer has given us some financial capabilities. We have grown a little bit as an...
Login or Create an Account to see details.
CIO
There have been questions about RelayHealth over the years. Some of the vendor's people aren't as...
Login or Create an Account to see details.
CIO
I would give the vendor a low rating for being proactive since they moved to Change Healthcare. To...
Login or Create an Account to see details.
CIO
Depending on the circumstance and what people want to use Analytics Explorer for, I would have no...
Login or Create an Account to see details.
Manager
Change Healthcare could be better about supporting our integration goals. This is one of the reasons...
Login or Create an Account to see details.
Manager
We are always clear about what the vendor's charges are going to be. There are options to do things...
Login or Create an Account to see details.
Manager
The solution is not too hard to build in, but it is a little tricky for end users to use. That makes...
Login or Create an Account to see details.
Manager
We haven't moved up to the vendor's new tool yet. I think that there are some really nice things...
Login or Create an Account to see details.
VP/Other Executive
With the vendor's implementation services, we have had a couple of hiccups here and there. So the...
Login or Create an Account to see details.
VP/Other Executive
The training from the vendor was actually really good. I was very pleased. Change Healthcare came...
Login or Create an Account to see details.
VP/Other Executive
For the most part, the product works as advertised and as expected, and we are able to get what we...
Login or Create an Account to see details.
VP/Other Executive
Change Healthcare is very proactive; they reach out quite often, and that is good. Their executive...
Login or Create an Account to see details.
VP/Other Executive
We purchased Analytics Explorer years ago and have had great success. We are very happy with it. It...
Login or Create an Account to see details.
VP/Other Executive
Change Healthcare was fantastic, extremely proactive, and very helpful. They gave us some free...
Login or Create an Account to see details.
VP/Other Executive
There are probably a couple of things Change Healthcare could do a little better, but the vendor has...
Login or Create an Account to see details.
VP/Other Executive
We have had some struggles trying to work on our relationship to get claims clearinghouse data from...
Login or Create an Account to see details.
VP/Other Executive
Change Healthcare avoids charging for every little thing, and they are pretty good. They help us...
Login or Create an Account to see details.
VP/Other Executive
We have recommended Analytics Explorer to several people already. The vendor has been great to work...
Login or Create an Account to see details.
Analyst/Coordinator
Change Healthcare has been great with the COVID-19 crisis. They have reached out to all users and...
Login or Create an Account to see details.
Analyst/Coordinator
We have been a customer for a long time. When we purchased Analytics Explorer, we had it linked to...
Login or Create an Account to see details.
Analyst/Coordinator
Analytics Explorer is a much nimbler tool than our previous system was. We can do so much with it....
Login or Create an Account to see details.
Analyst/Coordinator
The challenges we have fall back on us and how we build and organize things. The tool itself is very...
Login or Create an Account to see details.
Analyst/Coordinator
There are certain enhancements within Analytics Explorer that we would like. For example, we can't...
Login or Create an Account to see details.
Analyst/Coordinator
We always feel very valued and respected as a customer. We have always appreciated the fact that the...
Login or Create an Account to see details.
Related Reports View All Reports
Featured Report
Preferences
Related Blogs
Potential Disruptors in Healthcare Analytics