
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship
Analytics Explorer has changed as much as any product we have used, but it is a really good one. The...
Login or Create an Account to see details.
Product
We don't use our Analytics Explorer for interoperability or integration, but we can bring data in....
Login or Create an Account to see details.
Loyalty, Relationship
There has been some uncertainty and instability among the vendor's resources, and some of the...
Login or Create an Account to see details.
Product
The tool is very innovative. It is extremely easy for developers and users to use, and that is...
Login or Create an Account to see details.
Relationship, Product
Syntellis has always been a good partner, and we have done really great things with Syntellis'...
Login or Create an Account to see details.
Operations
There definitely could be more training options for Analytics Explorer.
Login or Create an Account to see details.
Relationship, Product
Syntellis keeps updating Analytics Explorer with new versions, and Syntellis has talked about...
Login or Create an Account to see details.
Operations, Product
The work groups for Analytics Explorer are pretty solid. Some of the features in Analytics Explorer,...
Login or Create an Account to see details.
Relationship, Product
Syntellis has a web portal for submitting service requests, and Syntellis is always punctual with...
Login or Create an Account to see details.
Relationship
We get continual email correspondence from Syntellis about upgrades or things that they uncovered...
Login or Create an Account to see details.
Product, Product
My team and I really like the product. The recent upgrades have been as smooth as silk. We have...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
We have had positive feedback from everybody that we have dealt with at Syntellis. We get everything...
Login or Create an Account to see details.
Operations, Operations
The implementation process for us was very long and very tedious.
Login or Create an Account to see details.
Product
We are happy with Syntellis' system. Syntellis is one of the better vendors that we work with. The...
Login or Create an Account to see details.
Product
Analytics Explorer’s biggest strength would be the ability to pull data from all types of different...
Login or Create an Account to see details.
Product
Analytics Explorer is a very nice data visualization tool, so once we get things put where we want...
Login or Create an Account to see details.
Loyalty
We have hit a main roadblock with Analytics Explorer; however, we are resolving that and should have...
Login or Create an Account to see details.
Relationship
Syntellis does a really nice job of having monthly user group meetings. They have an agenda, but...
Login or Create an Account to see details.
Product
I would like to see visualizations in the system that allow us to drill into one visualization and...
Login or Create an Account to see details.
Relationship
The vendor has done a very good job of communicating their vision and where they are going. They...
Login or Create an Account to see details.
Value
Analytics Explorer is easy to navigate. The tool is expensive, but without it, we wouldn't be able...
Login or Create an Account to see details.
Culture, Value
We pay a lot of money for Analytics Explorer. There must be a way for the vendor to improve their...
Login or Create an Account to see details.
Loyalty, Product
There aren't really any customization options in the system's reports. We have to extract data from...
Login or Create an Account to see details.
Relationship, Product
Syntellis does a really good job of staying on top of regulation changes and CMS measures. They are...
Login or Create an Account to see details.
Preferences