Home chevron icon Value Based Care chevron icon Patient Engagement chevron icon Digital Rounding

TruthPoint Rounds Commentary
Filtered view: All

Subject Expert
Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
VP/Other Executive

Relationship

We're getting what we need from TruthPoint Rounds, and if we need something specific, we just have...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We share our results with corporations we work with, and when they see good results, they are likely...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

There is no ongoing training that I have observed, at least for my department. We have recurring...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We had issues connecting to TruthPoint Rounds, and the system was down for a while, but everything...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

I'm working with pCare. We are going to update some things to make them friendlier for our...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Product

The analytical part of TruthPoint Rounds is very good. We can pull reports. There are all sorts of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Product

I would buy TruthPoint Rounds because it gives us real data on off shifts. Even though we do rounds...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

In TruthPoint Rounds, we get to change the questions and whatnot to accommodate the theme of the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

I don't have any major issues with pCare, and if I do have an issue, our contact at pCare is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Product, Value, Value

Data speaks volumes, and the product helps us locate areas and time frames that might be an issue....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations, Product

I do wish there were a better way to organize the comments in TruthPoint Rounds within the free-text...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Our main contact at pCare is very good at listening to what we need and what we want and then...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We love the reporting system in TruthPoint Rounds and the way the feature separates out the reports...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

Having immediate feedback is very helpful so that we don't have to wait on the patient to complain...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

TruthPoint Rounds has been exactly what our organization has needed, and the solution is very easy...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We had an issue with documenting patient counseling for assigned videos. The data wasn't feeding...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Our patients need a big hit in the head. They don't necessarily understand TruthPoint Rounds. They...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

pCare has upgraded and changed things as we have asked. They are very helpful. TruthPoint Rounds has...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

There was an issue when TruthPoint Rounds was down. It took a bit longer than I would have thought...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor does particularly well with communication and responsiveness to issues. They are honest...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Each of our nurses gets training on TruthPoint Rounds, and the vendor meets with them for...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

TruthPoint Rounds is very helpful. Our nurses are short staffed, and the product really helps them.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

pCare meets all our expectations. When our nurses have feedback, someone from the company gets on...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

When we integrated our other solutions with TruthPoint Rounds, pCare didn’t charge us.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor’s executives are busy, but they always have time to pick up the phone and give me a call.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations, Value

pCare's product helps with our HCAHPS scores. We had a little issue with discharge, and the vendor...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Patient Experience Will Require More Than Just CAHPS
20 December 21    |   Adam Cherrington, Dan Czech and Ciera Black Walker
Our Patient Experience Improvement report is a first look at customer satisfaction with the solutions used by providers and payers to improve patient experience.
Article
KLAS article icon
Rounding IT Support Improves EMR Usability
12 July 18    |   Mike Davis
We’re starting to see digital rounding tools emerge to help clinicians provide better patient care on their rounds, why not add IT rounding to help your IT team provide better clinician care?
View All Reports
Related Reports
Performance
KLAS article icon
Patient Experience Improvement 2021
02 December 21    |   Adam Cherrington, Ciera Walker and Tyler Sycamore
Provider organizations’ efforts to improve the patient experience have typically relied on standardized, retrospective benchmarking data (predominantly from the CMS-regulated CAHPS survey). However, to really amplify the voice of the patient and meet the rising demands of healthcare consumerism, organizations also need customizable tools that allow them to respond to patient feedback in real time and quickly identify service-recovery options. This report examines the opportunity that exists for the industry to augment a CAHPS-centric approach with more customizable capabilities.
Perception
KLAS article icon
Digital Front Door 2021
28 September 21    |   Adam Cherrington and Dan Czech
Along with buzzwords like “AI” and “population health,” the term “digital front door” has become more popular but lacks a consensual definition. For this study, KLAS spoke to 27 leading organizations to understand what digital front door means to them, what digital front door strategies and key technologies they use, and what outcomes they have seen. Based on the lessons they have learned along the way, these organizations (most of which use Cerner or Epic for their core EMR) also shared advice for peers seeking to build or improve their digital front door strategies.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​