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Current Time Inside Cache Tag Helper: 1/18/2021 7:23:07 PM and Model.EvProductId = 49919

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Director

Functionality and Upgrades

The TrueBeam product is where Varian shines as an industry leader.

Dec 2020
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Manager

Service and Support

Varian's support is good. I can't always get an answer in two minutes, but things always get...

Nov 2020
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Manager

Functionality and Upgrades

We like this system. We used to have Varian's older system, but the TrueBeam seems to have a lot...

Nov 2020
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Manager

Interfacing and Integration

The system is straightforward. It is a delivery system, and I like that it interfaces with our...

Nov 2020
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Director

Implementation and Training

Varian has very good with implementation and ongoing support. In terms of proactive service, the...

Nov 2020
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Director

Interfacing and Integration

As far as integration goes, the TrueBeam only really talks to other Varian products. It does that...

Nov 2020
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Director

Functionality and Upgrades

The TrueBeam has been a pretty solid solution. Its uptime is good. The vendor completely remade the...

Nov 2020
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Director

Functionality and Upgrades

The TrueBeam continues to work. There isn't a lot of new technology we need that the product doesn't...

Nov 2020
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Director

Lessons Learned

Our TrueBeam is one of the main staples in our radiation therapy department. We would highly...

Oct 2020
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Director

Service and Support

Varian has a strong team of field engineers in our area. I am not sure how the vendor recruits...

Oct 2020
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Director

Interfacing and Integration

In the times of COVID-19, training with Varian has been a little challenging, but the training is good....

Oct 2020
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Director

Interfacing and Integration

Varian has worked with us to get everything integrated, and the integration has worked well.

Oct 2020
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Director

Lessons Learned

For the TrueBeam, the support is great. The vendor helps us a lot. However, with one of our old...

Oct 2020
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Director

Relationship

When we were buying the TrueBeam and going through that process, Varian's executive involvement was...

Oct 2020
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Director

Interfacing and Integration

Our end users love that the TrueBeam is functionally independent. They like the functionality of the...

Oct 2020
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Director

Functionality and Upgrades

The big complaint we get about the TrueBean is the limited field size because of the high-definition...

Oct 2020
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Director

Relationship

Varian has really turned things around, and they are heading in the right direction. In the past,...

Aug 2020
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Director

Service and Support

Varian's field support is excellent. Varian hires good people who want to help. Varian's engineers...

Aug 2020
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Director

Functionality and Upgrades

Our therapists seem really happy with the TrueBeam.

Jul 2020
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Director

ROI / Cost (care and feeding)

We have a service contract with Varian, so we aren't nickel-and-dimed. It was cost effective to set...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

The TrueBeam works great. It gets the highest score on everything. It is an amazing machine. And I...

Jul 2020
 Helpful

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Manager

Service and Support

Proactive service is not applicable for Varian just because I don’t think any vendor is like that....

Jul 2020
 Helpful

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Physicist

Technology

The TrueBeam is reliable. It never breaks down. The stability and durability are the two best...

Jul 2020
 Helpful

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Physicist

Functionality and Upgrades

The TrueBeam does exactly what we need it to do, and it does it well. I have no problems with the...

Jul 2020
 Helpful

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Physicist

Implementation and Training

In general, the TrueBeam has struggled to integrate with our hospital’s EMR. We have been...

Jul 2020
 Helpful

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Physicist

Functionality and Upgrades

The solution has been really great. I can't really think of many complaints. The only thing I don't...

Jun 2020
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Physicist

Functionality and Upgrades

The vendor has supported us very well during the COVID-19 pandemic. I would tell someone looking at...

Jun 2020
 Helpful

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COO

Functionality and Upgrades

We have a lot of equipment; I joke that we have one of everything. With that said, we just evaluated...

Apr 2020
 Helpful

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COO

Service and Support

The field support team from Varian is exceptional. The people are always there when we need them,...

Apr 2020
 Helpful

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COO

Functionality and Upgrades

We have not really had any big issues or downtime with the TrueBeam. We are very busy and see 40 or...

Apr 2020
 Helpful

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COO

Technology

The TrueBeam is truly the epitome of my lifetime of working with Varian to develop a great tool. I...

Mar 2020
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COO

Technology

Varian is a big dog in the oncology world. Patients wanted to know why they needed an ARIA chart...

Mar 2020
 Helpful

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COO

Functionality and Upgrades

Varian is making a pivot. With the TrueBeam, they have opened the door from the standpoint of the...

Mar 2020
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COO

Relationship

Varian keeps all of their promises better than anybody else. We always want more for less, but we...

Mar 2020
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