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Veradigm EHR
Filtered view: (Over 75 Physicians)

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Aaron Gleave
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User Commentary

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Director

Functionality and Upgrades

The look and feel of the EHR are good. Almost everyone who is operating in the EHR needs to have a...

Mar 2023
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Analyst/Coordinator

Functionality and Upgrades

Allscripts’ EHR is one of the more antiquated-looking products out there. I wish the vendor would...

Jan 2023
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Analyst/Coordinator

Lessons Learned

We hear people grumbling and wondering why we can’t switch from Allscripts to another vendor....

Jan 2023
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VP/Other Executive

Functionality and Upgrades

The EHR is great to work with it. It is very user friendly, and we get where we need to be with it....

Nov 2022
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VP/Other Executive

Functionality and Upgrades

On the back end of the system where a lot of our executives and IT people work, the product is not...

Nov 2022
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VP/Other Executive

Service and Support

There is a delay when we put a ticket in. The ticket clearly shows that there is an issue on...

Nov 2022
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VP/Other Executive

Relationship

We usually propose ideas to the vendor for improving the product and creating enhancements. A lot of...

Nov 2022
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VP/Other Executive

Implementation and Training

There is not much training from Allscripts. There is no proactiveness on the training piece unless...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

The vendor should make sure that there are no errors during the upgrades. If there are, they should...

Nov 2022
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Director

Technology

When we bought Professional EHR, we were still pretty small. The EHR product was made for smaller...

Oct 2022
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Director

Functionality and Upgrades

The product is certainly simple and easy to use, and Allscripts brings everything to the table that...

Oct 2022
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Director

Implementation and Training

Allscripts has not kept all their promises about the implementations and services. Our last two...

Oct 2022
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Director

Functionality and Upgrades

We just did an upgrade with Allscripts, and it went smoothly.

Oct 2022
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Director

Functionality and Upgrades

There are functions in the EHR that we like. We like that it is a comprehensive chart. We like the...

Oct 2022
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Director

Service and Support

The vendor’s support is going downhill. Many of our support tickets tend to go on for weeks. The...

Oct 2022
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Director

Technology

With Allscripts, the systems tend to get a little outdated, and the vendor does not really focus on...

Oct 2022
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Manager

Other Observations & Comments

Our use of Allscripts' system is temporary. We are part of a healthcare system, and we have another...

Sep 2022
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Manager

Service and Support

The only thing I would like an improvement on is the technical side. We ask questions about whether...

Sep 2022
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Manager

Technology

Upgrades to the product are automatic, and the product is mostly in the cloud now. Our users say...

Jun 2022
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Manager

Service and Support

All of the vendor’s support is ticket based. Some of the time, the support team responds the moment...

Jun 2022
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Manager

Interfacing and Integration

Allscripts has all the interoperability tools we need.

Jun 2022
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Director

Relationship

I can get Allscripts to keep their promises, but that requires a significant effort on my end.

Apr 2022
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Director

Relationship

Allscripts has made some positive changes in the last year or two. I certainly meet with many people...

Apr 2022
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Director

Functionality and Upgrades

We have often seen that Allscripts' updates break something in a different area, and then we have to...

Apr 2022
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Director

Functionality and Upgrades

Allscripts could definitely improve the EHR's ease of use. It is quite a complex system for our...

Apr 2022
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