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Veradigm EHR Commentary
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Chris Clune
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Commentary Summary

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User Commentary

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CFO

Product

The system is fairly clunky. It doesn't have great workflows, but the comparable systems in the...

Mar 2024
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CFO

Loyalty, Product

One thing we have had to do is add on a bunch of third-party tools to enable us in population...

Mar 2024
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Analyst/Coordinator

Product, Value

We would like better functionality overall, both for the users and for the admins on the back end....

Dec 2023
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Analyst/Coordinator

Relationship, Product

When Veradigm has a release and tells us the changes that are coming, the changes are not...

Dec 2023
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Analyst/Coordinator

Relationship

We struggle quite a bit with Veradigm’s customer support. We get the runaround when we put a ticket...

Dec 2023
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Analyst/Coordinator

Relationship

Veradigm gives us a lot of promises for better support, better response times, patches, and changes...

Dec 2023
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Director

Loyalty

At the time we picked Veradigm EHR, it was the right product, but we have grown quicker than the...

Oct 2023
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Director

Value

Veradigm overcharges us for a lot of their interfaces. Veradigm already has the interfaces done, but...

Oct 2023
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Director

Product

For smaller groups, Veradigm EHR is perfectly fine. It is very simple and intuitive to use. Our...

Oct 2023
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Director

Product

Veradigm EHR recently had an update that was supposed to do a bunch of stuff that it didn't do. We...

Sep 2023
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Director

Operations, Product

The system is very easy to use. Once we find out where the layout is, getting to what we need to get...

Sep 2023
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Director

Operations, Product

The way we get into the product is clunky. I just don't understand our setup, but because we have...

Sep 2023
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Manager

Product

Buying the product again is a big no. I would choose another product I know over Veradigm EHR....

Aug 2023
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Manager

Product, Value

I might recommend Veradigm EHR for a small practice with limited funds and a few providers; that...

Aug 2023
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Manager

Relationship

The big problem with Veradigm’s support team is the canned answers. It would be better if the team...

Aug 2023
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Manager

Relationship

With some vendors that we work with, the upper-level management team seems unreachable. With...

Aug 2023
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Manager

Loyalty, Relationship

There are things that Veradigm has done really well, but other times, the vendor doesn't even want...

Aug 2023
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Manager

Value

Veradigm wants to charge us a large amount for every interface, even if the interfaces are just...

Aug 2023
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Manager

Operations

Veradigm’s implementation services are pretty good. The vendor has come a long way over the years. I...

Aug 2023
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Manager

Relationship, Product

Veradigm has increased their design and other functionalities. The vendor has made some progress...

Aug 2023
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Manager

Loyalty

I am satisfied with Veradigm EHR, and when we had a choice to switch away from Veradigm EHR, the...

Jul 2023
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Manager

Product

Veradigm EHR only does authorizations, so it doesn’t have a full referral module. We have to use an...

Jul 2023
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