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User Commentary
Relationship
We have been very pleased with the product. The vendor has a help center that we can reach out to....
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Operations
We concentrated on getting done what we needed to do in order to make EchoCredentialing work. There...
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Loyalty
The vendor has been telling us that we really should go to CredentialStream. We are going to be...
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Operations
The vendor keeps their promises but certainly not in the way I would have expected them to keep...
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Relationship
The help desk is very helpful. Everyone I have talked to has been really good, so the vendor has a...
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Operations
For ongoing training, if we look at EchoCredentialing and click on a portion that is supposed to...
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Operations
EchoCredentialing is not simple and intuitive because I had a new person coming in to use it,...
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Loyalty, Product
We left EchoCredentialing because another solution had online forms that were easier to fill out...
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Product
When I ask for help, VerityStream is there for me. I like that EchoCredentialing is one database. If...
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Product
I really like to sing the praises for EchoOneApp. It is so easy. Even when it comes to mapping the...
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Relationship
VerityStream does their best to keep all their promises, but it is really hard to deliver on things...
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Value
EchoCredentialing is a piecemeal product. So the vendor charges for every piece of the product.
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Product
VerityStream could perhaps redesign part of the user interface. The system seems a little...
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Relationship, Value
When we need support and whatnot from VerityStream, we don't need to pay for each instance of...
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Loyalty, Product
EchoCredentialing has been so much of a problem. Things are happening that we have never seen...
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Relationship
VerityStream's help desk is always available. We put in tickets and get responses. There are no...
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Operations
Whenever we get something new, the vendor's training is there at the beginning of the transition or...
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Relationship
We can call the vendor's help desk and talk to a person to tell them what is going on, but...
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Loyalty, Product
We are happy with EchoCredentialing's database. We use it every day in and out of tracking our...
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Loyalty, Product
If I were to do everything over again, I would go with VerityStream's product again. However, if I...
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Product
EchoCredentialing is a very friendly product. Its only negative is the slowness that we run into...
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Product
The product is very straightforward. We get information out of whatever we put into it because...
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