VisiQuate Analytics Commentary
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Subject Expert
Dustin Cragun
Research Director
Commentary Summary
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User Commentary
Product
VisiQuate Analytics is a very easy tool to use for someone who is analytical and technical.
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Product
Unlike standard boxed systems like those from Epic and Cerner, VisiQuate's system gives us insights...
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Relationship
VisiQuate's staff, report builders, analysts, and system scientists are sharp. They understand not...
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Operations, Product
I don't know whether this is anything that is VisiQuate's fault or our fault, but it took a bit more...
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Value
VisiQuate’s price model allows a lot of possibilities for extra charges.
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Relationship
VisiQuate’s service is generally good. They work to figure things out, but that takes some time sometimes....
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Product, Value
VisiQuate’s tool set and capabilities give us a bit of a boost in aggregating data and using some AI...
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Relationship, Product
The tool has very good applications, but even the vendor would tell people they thrive on client...
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Product, Value
If VisiQuate Analytics isn’t driving tangible outcomes, that is due to user error. The product...
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Loyalty
VisiQuate Analytics is part of our long-term plan. Once we bit the apple, VisiQuate got us....
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Value
I have to pay for everything extra. VisiQuate is always doing and increasing developments, but if an...
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Operations
VisiQuate goes out of the way to train by holding on-site or remote things, having monthly open...
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Product
VisiQuate Analytics is pretty straightforward. At the end of the day, I am able to make informed...
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Relationship
If we have a question and we email the vendor or whatever, VisiQuate’s support team is quick to...
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Operations, Product
We went live with a new ancillary system recently, and we got the information we needed quickly and...
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Product
VisiQuate Analytics is a very comprehensive product. It is very detail oriented and user friendly....
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Relationship
VisiQuate Analytics pretty much meets all our expectations. Every now and then, there is a question...
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Relationship
VisiQuate’s client services team is very responsive, and usually, most issues are knocked out pretty...
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Relationship, Product
We have had an issue with VisiQuate Analytics that has lingered. I wouldn’t put that so much on the...
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Relationship
From VisiQuate’s senior VPs down to the client managers, we have access to everyone. Even the...
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Operations
The implementation went well in the beginning. Having to work with our EMR vendor’s data depository...
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Loyalty, Product
I would recommend VisiQuate Analytics, especially compared to its competitors. Overall, VisiQuate...
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Loyalty, Relationship
VisiQuate delivers new technology, and they partner with us when we have ideas. The vendor is very...
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Relationship
I am always looking to have the vendor help us a little more by providing some numbers and helping...
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Product
The bad parts of VisiQuate Analytics are the data model and the way the vendor disseminates services...
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Loyalty
If an organization is focused only on revenue cycle analytics, that is VisiQuate’s core strength....
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Value
For the dollars we spend on VisiQuate Analytics, we do get value. What the vendor does for larger...
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Loyalty, Product
We won’t use VisiQuate Analytics long term because we are building some things in-house. When we...
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Operations
Initially, the implementation was a “!#$%&” show, but then VisiQuate got into a rhythm, and they are...
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Relationship, Product
VisiQuate is pretty good about providing support, but in some cases, they are a little too...
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Loyalty, Product
VisiQuate does do a lot for us, so I don't want it to seem like I'm not appreciative or like I don't...
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Relationship
The VisiQuate team members are good partners, and they work really hard to be good partners. The...
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Product, Value
I can customize my reports in any way that I want, and there are always new needs, wants, and...
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Operations, Product
The vendor does regular upgrades that they call sprints. Those happen every two weeks or so, and we...
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Operations
The vendor came out and did some training recently, and they are starting to get very engaged and to...
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Product, Value
The product is always pulling in additional data from different sources. Anytime we ask to integrate...
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Relationship
We don't use a lot of VisiQuate's web support. We just go directly to our relationship managers, and...
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Culture, Relationship
I have worked with a lot of vendors during my years of doing revenue cycle work, and VisiQuate is a...
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Operations
VisiQuate’s training was good. They sent people down. It would be better for the vendor to have more...
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Product
VisiQuate’s integration has been phenomenal.
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Product
As an end user, it is always difficult to manage an upgrade because there are so many data cascades....
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Product
For the data collector working on flow, the product is a bit overwhelming in the amount of...
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Product
When we need a new workflow or development, we are already live with the process after a sprint or...
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Relationship
We pay for a VisiQuate on-site developer so that anytime we need to make tweaks or process changes,...
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Operations, Product
VisiQuate was able to ingest the files coming from our old system easily. Granted, I don't really...
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Operations, Product
Early on, we had some downtime where we had to adjust when the file was actually processed so that...
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Relationship, Product
We very much enjoy VisiQuate Analytics. The beauty of it is that it is very nimble. We can make...
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Value
VisiQuate estimates the hours we are going to need in the agreement. We have a number of banked...
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Product
Data integrity and data management are key when handling the product. Without the product, we would...
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Value
VisiQuate doesn’t charge me for anything that I am not expecting a charge for. We have certain...
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Product
I haven't had any issues with VisiQuate Analytics. VisiQuate provides a menu off to the left in the...
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Product
One recommendation for VisiQuate would be to make an improvement to the search functionality. When...
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Relationship, Operations
VisiQuate was awesome and very patient with us during the implementation. They are also very...
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Relationship
I have personally worked with VisiQuate's folks from the time I started here, and the people have...
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Culture, Value
When we look at new things, one of the first questions we ask VisiQuate is whether the new things...
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Operations
The tools that we use for training from VisiQuate are very detail oriented.
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Relationship
We work fairly closely with one of the executives from VisiQuate; that person is very engaged.
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Product, Value
VisiQuate Analytics is a data analytics system that can take us right to the problem areas where we...
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Relationship, Product
From a customer satisfaction perspective, there are pluses and minuses. VisiQuate strives to help...
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Relationship
The vendor works hard to keep all promises. They work hard to make sure that they are there when...
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Value
When we have gone over our monthly allotment at times with VisiQuate, they have been very nimble...
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Relationship
We want to make sure that people are using VisiQuate Analytics effectively, and we want things to...
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Operations
The vendor is okay with training people. They show people where and how to add subscriptions and how...
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Relationship, Product
VisiQuate works hard to try and make sure they are on top of integration and interoperability, but...
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Relationship
VisiQuate has a great vision. They have yet to deliver on that vision. We do not know whether they...
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Loyalty, Product
In terms of overall satisfaction, we are happy because we get data through the vendor's data model,...
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Relationship, Product
VisiQuate has some really good products. We use their back-end products, and some of our revenue...
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Product
VisiQuate's product is not aligned with our technology stack. Basically, VisiQuate's company brand...
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