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KLAS Senior Product Manager - Joseph Ybarra
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Joseph Ybarra

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Manager

RCM Analytics is extremely user friendly. It is a great tool, and I like it very much. I don’t think...

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Manager

VisiQuate is so open to listening to us, and they are so open to helping us. They aren't too lazy to...

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VP/Other Executive

For the most part, VisiQuate avoids charging us for every little thing. We have gone back and...

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VP/Other Executive

RCM Analytics is pretty easy to use. Even I can use it. I am sure that the decision-support people...

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VP/Other Executive

The vendor's executive involvement is good. I text their executives regularly. They are always...

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VP/Other Executive

We had a really fast go-live. The vendor put the right processes in place and put the right people...

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CFO

The product definitely does what it was set up to do. It is very user friendly. If I can use the...

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CFO

VisiQuate is very good at delivering new technology. They are very innovative and responsive. I have...

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CFO

There weren't a lot of vendors in the space when we were making our decision. There were two...

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Director

I recommend VisiQuate to people who are looking for the things that I use VisiQuate for, and even...

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Director

We haven't seen executive involvement from VisiQuate in a long time. The vendor doesn't necessarily...

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Director

VisiQuate's contracts are complex. It feels like they are charging us for every little thing, but...

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Director

VisiQuate will always help us when we need them to. I am not sure whether that is because they are...

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Director

VisiQuate's people are nice. It is important to us to have vendors that we can speak to frankly and...

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Director

VisiQuate needs fewer product improvements and more style changes. Anytime they hear about a...

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Director

There are many systems that we are still trying to get to be our one source of truth from a...

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Director

When it comes to the end-user experience around the vendor's collections management, we have to have...

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Director

The vendor delivers new technology by request. We have to approach them about new things instead of...

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Director

When we come up with ideas, the vendor always says yes. But we have found a handful of times when it...

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Director

The vendor avoids charging us for every little thing whenever possible. We definitely have some...

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Director

At times, we struggled with the vendor's timeliness in implementing some of our ideas, or in...

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Director

The documentation that the vendor provides is good. They refreshed that documentation a bit because...

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Director

Whether RCM Analytics works as promoted is all about how users build it. I am still trying to...

Feb 2021
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VP/Other Executive

VisiQuate has been a really good partner to us. Our relationship with them isn't just transactional....

Feb 2021
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VP/Other Executive

When we went to the vendor with a change that we wanted, they came back to us a few hours later...

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VP/Other Executive

Sometimes, VisiQuate sees things from an analytical perspective. They let us know whether something...

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VP/Other Executive

The vendor gave us a good user interface to be able to run reports off of that database. They have a...

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VP/Other Executive

The vendor allows us to build out templates for different types of reports. We can change the range...

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VP/Other Executive

Some of our people use this tool for simple functions, and they get along well with that. But...

Feb 2021
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VP/Other Executive

When we have a metric that we want to focus on, we point it out in the dashboards. The dashboards'...

Feb 2021
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VP/Other Executive

The vendor is helping us put everything into a massive data warehouse. We have been able to run...

Feb 2021
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Manager

We looked at a variety of vendors because we have some pretty antiquated platforms for patient...

Jan 2021
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Manager

We didn't have any surprises with VisiQuate. The nice thing is the vendor is small enough that we...

Jan 2021
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Manager

Anyone that has utilized the product has to spend the time to develop the work segments very...

Jan 2021
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Manager

We had to adjust our bank of development hours a few times because we were getting nickel-and-dimed...

Jan 2021
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