JiveX (Non-US) (Mostly Europe)
Filtered view: All

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
View Advanced Filters
Advanced Filters
Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CEO/President

Interfacing and Integration

The system is very easy to use. When we connected it with our LIS, the work got easier to retrieve....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

Every time I need to add something to JiveX, there are extra costs. For example, if I need to grant...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

Whenever a patient is done with their test in JiveX, our staff needs to print a CD on our CD robot...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Implementation and Training

Updates for JiveX are easy and good. The team makes sure that everything is going great, and they...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Service and Support

VISUS’ support team is doing a really good job. They provide all the support that we need online and...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

I would like there to be a link to put LIS results in the reports in JiveX. That way, doctors could...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

When we update JiveX to a new version, migrating data is a bit hard because we need to rebuild the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

One of the biggest strengths of the product is that new requirements are mostly dynamic and...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

To improve our customer experience, the vendor could improve the stability of their HCM, improve the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The greatest strengths of JiveX are the open interfaces and the pragmatic project organization.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The thing we like best about the product is its simple operation; the product isn't overloaded....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The biggest opportunities for product improvement are the integration of non-DICOM image sources and...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Proximity to customers and good project managers are the vendor's strengths.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

I like the flexibility of the product.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

The vendor could improve the product by offering low customization for the client/server setup,...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Some of the vendor's strengths include competence, adherence to deadlines, and the development of...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The flexibility of the software and the ability for the customer to adapt things are outstanding.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

An opportunity for improvement would be the integration of new storage technologies.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

I would like to see the vendor improve the customer experience. VISUS could provide customers with...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Some of the vendor's strengths are their product, good service, and a partnership approach. However,...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product has very few glitches. It is an effective, user-friendly application, and it has good interoperability....

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

An opportunity for improvement would be to have fast integration of innovative procedures by using...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor could improve my experience by offering proactive consultations on innovations and having...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like the speed at which the product has been and is being further developed.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

An opportunity for improvement of the product is ergonomics. The functions are there but often not...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

One of VISUS' strengths is their customer focus. My suggestions are heard and implemented.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I would like to see more frequent upgrades from the vendor.

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We use the product for DICOM and non-DICOM documents. The system enables integration with medical...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The implementation was good. VISUS is doing a very good job. They work with us as a partner. VISUS...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

I am really satisfied with the product because JiveX is the best PACS out there.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The system is not saving my profile settings, so every few days, I have to redo the settings and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

The current version we are on doesn’t meet all of our needs. We have had to bring in other programs...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have a contact person who is locally accessible, and I can call that person whenever I need to....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

Some of the vendor’s people sometimes make decisions that slow down implementations or other...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physicist

Relationship

Our doctors appreciate the system, and they say the vendor is proactive.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Prior to VISUS, we were dealing with different PACS vendors, and there were multiple problems. There...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

VISUS has a very good help desk. Usually within 20 minutes, most of the problems that we have...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

VISUS has a ticket system now where they offer a subscription so that I can buy a number of tickets...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product itself is extremely user friendly. It has a very good, clear, intuitive interface. It is...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor is improving. They are multiplying their resources, and I see a lot of new members. VISUS...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

VISUS applied training in the beginning when we bought the product, and we haven’t needed any other...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

VISUS’ support is excellent, and it has been for several years. Of all the companies that we work...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have been using JiveX for many years. Two servers are available with the same functionality for...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

VISUS has young, flexible, helpful support people as well as software that is easy to use and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

VISUS has few technologies to develop their product. Their company is still searching for a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

I used to have higher satisfaction with VISUS support, but it has decreased due to slow responses....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We have had a very good experience with JiveX. It is very good at integrating with many products...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The upgrades VISUS does are just in time for changes and milestones in the development of clinical...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Operationally, VISUS does a great job with tactical items. However, I think that they could improve...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles