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JiveX (Non-US) (Mostly Europe) Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
CEO/President
Future Outlook
Our supplier told us that there are a lot of new features in the update, and I really want to...
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CEO/President
Functionality and Upgrades
The functionality is great. Because JiveX is an open system, we can work with other software and...
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CEO/President
ROI / Cost (care and feeding)
Let's say that the software is naked and we put on some clothes or modules and add a robot. In order...
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CEO/President
Service and Support
The support is great. Most of the time when I have a problem, the vendor fixes it remotely....
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Director
Relationship
JiveX is doing a fine job. Technically speaking, it runs well and is manageable; however, we see now...
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Director
Service and Support
The vendor supported us very well during the COVID-19 crisis. They came up with a platform to assist...
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Director
Functionality and Upgrades
Usually, the vendor does a good job with the upgrades. Sometimes they make small mistakes. Regarding...
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Director
Service and Support
I do not use web support myself, but the vendor has a good support system that is web based....
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Physician
Functionality and Upgrades
Our radiologists were very disappointed with our decision to purchase JiveX. This decision was made...
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Physician
Service and Support
I don't know what VISUS charges for JiveX. I do know that it takes a long time for the vendor to get...
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Manager
Functionality and Upgrades
Both VISUS and their product are impressive, and their progression is awesome in terms of healthcare...
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Manager
Relationship
We have had a loyal relationship with VISUS for a long time, and there is nothing not to like.
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Manager
Relationship
I would like VISUS to be more in touch with our management to establish and strategically...
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CTO
Service and Support
VISUS offered some COVID-19 support in terms of free licenses for an online version of the software....
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CTO
Technology
In the last year, VISUS has taken a look at what is helping us. Our big topic at the moment is...
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CTO
Relationship
We have a company that is doing some measurements of the brain from the DICOM images. We have to...
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CTO
Technology
With the testing tools, there are some quality measures. VISUS is improving the quality measures so...
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CTO
Other Observations & Comments
I am happy with VISUS in terms of what they are thinking about to integrate the online tools. For...
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CTO
Relationship
We are working in different areas with VISUS. For example, we are working on IT security. Our area...
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CTO
Relationship
The executives are very good and offer timely support. One of the best parts of VISUS is they have a...
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CTO
Functionality and Upgrades
VISUS could be better with driving outcomes and using their technology to impact our patient care....
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Physician
Functionality and Upgrades
JiveX is a very stable product, and I really like that. The product has been well thought out, and...
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Physician
Implementation and Training
Many years ago when I first started using JiveX, I had to look over the shoulder of my colleagues to...
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Physician
Other Observations & Comments
I am not sure whether our product has changed. When the browser pops up, I don’t see a version. So I...
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Physician
Other Observations & Comments
We have a project where the hospital information system is being rebuilt from the ground up. I think...
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VP/Other Executive
Technology
The main problem with VISUS' executive involvement is the time difference. When we have a problem...
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VP/Other Executive
Interfacing and Integration
I had a problem for a while, and I took a screenshot and showed the vendor the issue. Then it was...
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VP/Other Executive
ROI / Cost (care and feeding)
The vendor’s PACS does everything it is supposed to do, and it does everything that I ask for. When...
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VP/Other Executive
Functionality and Upgrades
I don’t know what tangible outcomes would look like for a PACS. Years ago, one outcome was that we...
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Manager
Functionality and Upgrades
There are a few things that I would like to be improved with JiveX. There aren’t any big issues or...
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Manager
Functionality and Upgrades
The PET-CT fusion and review process is in a very early development stage. The current functionality...
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Manager
Functionality and Upgrades
We can’t just set up a reasonable hanging protocol that fully fits the expectations of a nuclear...
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Manager
Functionality and Upgrades
We can’t create our own screen layouts. There are fixed layouts, and only VISUS can create a...
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Manager
Service and Support
I had a long phone call with some of VISUS’ salespeople and developers, and they really listened to...
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Director
Functionality and Upgrades
Within the VISUS application, if we leave the dialogue, the ordered study no longer gets downloaded...
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Director
Other Observations & Comments
For me, everything works fine as long as the management team from VISUS is not needed for daily or...
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Manager
Relationship
VISUS listens to our wishes and implements feature requests fairly quickly. That impresses me.
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Manager
Sales and Contracting
VISUS wrote in our contract that all updates are covered by the full-service contract. But in...
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Director
Functionality and Upgrades
VISUS has a very good user concept and has good development possibilities. There isn't anything that...
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Director
Relationship
I really like that we have uncomplicated, pleasant contact with the necessary people, all the way up...
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Director
Functionality and Upgrades
We like the high usability and good performance of the product. I can't really identify any general...
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Director
Functionality and Upgrades
Within the application, the dialogue for the archive requirement from the study could be formulated...
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Director
Relationship
We have worked with the vendor for quite a long time, and I know a lot of people personally. I have...
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Director
Relationship
In terms of IT, the funding for the channels is never sufficient. We are working in a growing...
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Director
Functionality and Upgrades
I am sure that everything we wanted to do is possible with VISUS. In terms of ease of use, there are...
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Director
Relationship
The VISUS consultants should be here for us and should talk about the new highlights and the new...
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Director
Functionality and Upgrades
All the users work well with the tool, but they don't know what all is available. I know that is a...
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Director
Relationship
I think VISUS is number one in the market when it comes to innovation, and they definitely set the...
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Director
Relationship
The vendor executive involvement is good. If I need support, I get it, even from the management.
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Director
ROI / Cost (care and feeding)
The product is great but quite expensive. VISUS is not cheap, but other vendors also aren't cheap. I...
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Director
Functionality and Upgrades
Over the years, VISUS has definitely had a great product; I am fully convinced of that. Of course, I...
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Manager
Functionality and Upgrades
We like the speed and functionality of the system, and we like the support that VISUS provides.
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Manager
Service and Support
I would like to see VISUS offer more support for all the features in the older hospital information...
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Manager
Interfacing and Integration
We like the open-interface architecture as well as the foresight around the integration of medical...
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Manager
Functionality and Upgrades
There is a partial lack of technical competence in the connection of proprietary systems, especially...
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Physician
Interfacing and Integration
VISUS' system integrates well with our HIS. The system is very good for nonradiology imaging,...
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Physician
Relationship
VISUS has very good collaboration with our team.
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Physician
Functionality and Upgrades
I have never received any training, but JiveX is a good DICOM reader that works as expected. The UI...
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Physician
Technology
I wish there were a faster way to log on with a smartphone. I also wish that JiveX would load my...
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Physician
Technology
I am not sure whether VISUS has a web-based version of JiveX. That would be valuable to us as an...
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