JiveX (Non-US) (Mostly Europe)
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
User Commentary
We appreciate the stability and robustness of JiveX. We also like that the vendor works to develop...
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We would welcome it if the vendor were to improve the part of our workstation that burns CDs. We use...
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What I like most about working with VISUS is how dynamic they are in contrast to many other...
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One area for improvement that our group sees is that JiveX's archive interface needs improvement....
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The product does what it is supposed to and is stable for us.
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Sometimes getting support is a bit cumbersome, and there are delays in the support team getting back...
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The best thing about working with VISUS is that they provide very good support. They are constantly...
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My least favorite thing about working with VISUS is their administrative operations. User...
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JiveX is fast, reliable, stable, and user friendly.
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Before we purchased this solution, we were evaluating multiple applications. When we compared JiveX...
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The vendor gave us good support during our implementation and installation. The solution was easy to...
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JiveX looks very basic compared to another PACS that has an AI that can automatically recognize the...
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JiveX is missing a feature that would allow us to send a temporary link to a patient or a consulting...
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JiveX is a very steady product, and it is nice to use. All of our new doctors have gotten acquainted...
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We are getting better products for a much lower price than we were before. We chose JiveX because it...
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We have a separate product that does video recordings of all of our surgeries. I wish that I could...
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We have had no issues at all because there isn't much that we can see on the PACS. The clinicians...
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The main area that we are focusing on is the report writer. The reporting is our only issue. We just...
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We have a pretty good working relationship with the vendor. We have put through a lot of ideas from...
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I would recommend JiveX for every company. It is very easy to install and use. The system also has...
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The solution works on all systems, regardless of whether they are Windows or Apple systems. That is...
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It is very easy to integrate JiveX with other systems. Until now, we haven't had any problems with...
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The quality of the vendor's support is superb. We haven't had any problems with upgrades or...
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We had some training when we first started with the system, but we haven't asked for any training...
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The vendor is up to date with every technology that they have. JiveX is a little more expensive than...
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When no one complains about JiveX or asks us to do things for it, then that means that everything is...
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The vendor's executives are very involved. They often come to check that everything is okay and that...
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Before the past year, our account manager was very proactive because they were monitoring our...
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Most of the time, VISUS does keep their promises, but sometimes they don’t. They have new...
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The problem with support is that VISUS wanted a nationwide image exchange program, and that caused...
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Other PACS solutions are more mature than JiveX. JiveX is a few years behind other products. We...
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JiveX is user friendly, and I also like the vendor's support. They have a local team, so whenever I...
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The vendor keeps their promises. When I was complaining about missing features, I got an Excel sheet...
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We have an active PACS monitoring system, which was offered for free from VISUS. The system has...
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There are some things that are more expensive than others, but in general, I get nice support from...
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JiveX's image mixing could be improved. For instance, it would be nice if the solution's image...
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We like the images in JiveX. JiveX fills our needs in our hospital, and the system works for our...
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I had excellent experiences with VISUS. There are some things I really like. They focus very much on...
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Not much can be improved with VISUS because whenever a problem does arise, it is fixed really...
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There is not much room for improvement with VISUS. Even the things that we do not plan work great....
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We don't use all that is available in JiveX. There are functions that we need to use other products...
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JiveX is our primary PACS system due to its reliability and performance. If we see that the system...
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When we made our decision, VISUS was the only company that was selling software, not hardware. That...
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In all our time using JiveX, it has worked every day. We have had many companies visit us to see how...
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We don't have to pay for everything. When we buy new functionality, then we have to pay, but we...
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There has been less innovation recently. In the beginning, there was more innovation and functionality....
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Many places are integrating AI, but AI isn't integrated with JiveX yet. There are so many start-ups...
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I am quite confident that VISUS will bring new models, so I have options to talk to the executives....
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VISUS is charging very fairly, so they have good value. We can never say that we are billed for too...
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Integration is never a problem with VISUS, even when we want to change some DICOM data with another...
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There are a few things I have complained about in terms of things I want the system to do. As time...
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We have known VISUS for a very long time. They are very clever. They have some excellent management....
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CompuGroup Medical buying VISUS might change some things, and it might not. Maybe things can get...
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I would like to see improvements with VISUS' 3D-image manipulation tool. Especially for CT images,...
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VISUS updates are part of the contract, but the engineer hours for the updates are not free. It is...
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I haven't had good administrator training with VISUS, but I have taken myself through the critical...
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JiveX is not part of our long-term plans. CompuGroup Medical just bought VISUS, so VISUS is no...
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JiveX's usability is its best point. The system is very user friendly, even for doctors. We all like...
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One of the good parts about the product is the vendor's service. Whenever I need something, I can...
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I would rate the quality of the system very high in terms of what it offers us in our everyday work....
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Compared to another vendor's product, I would give JiveX a perfect score for interoperability.
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The people who delivered JiveX to us did an excellent job. They gave us trainings on how to use the...
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VISUS is trying their best to give us advanced options with all the system upgrades. They have...
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If somebody asked me for my opinion, I would recommend JiveX because we have had a very positive...
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If I have been satisfied in the past, I expect that the company will offer me more to increase my...
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VISUS has a policy that I judge to be very generous. Some things are not important to them but are...
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I am very happy with JiveX. The software could always be better, but I have known the vendor for...
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JiveX is pretty easy for administrators as long as they know what to do. We can save XML-based...
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The vendor recently had a problem in their enterprise storage system where the solution's storage...
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There isn't anything in the solution that the vendor missed. There are always things to bring on,...
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There is always something more that we would like to have, but the vendor has to focus on other...
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I am familiar with the solution, so I can do updates myself, and the vendor provides a straight path...
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The training that we have received from VISUS in the past has been excellent. The people who make...
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VISUS' support is very good. They have people who have been with them since they first created the...
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We have a strong connection with VISUS. In some terms, we are technical partners with them. Our...
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The value that we get from the solution is more than perfect. We have recommended it to others. If...
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We have strong continuity in the product. The product is very robust and quite good. I don't know...
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To be honest, there isn't much integration. There are trends among patient data in the PACS, and...
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A good product is reliable and easy to deploy. It can't get better than that. JiveX doesn't require...
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The vendor doesn't have the technology to see whether something is wrong or whether something will...
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I can deploy the updates for another vendor's system myself, and I don't need that vendor's people....
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We can't find vendors that can work at unusual times. Nobody wants to work at night or even in the...
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Our experience has been positive. I have a strong personal relationship with the vendor. The...
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We can't differentiate between PACS vendors just by showing some DICOM pictures because every PACS...
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VISUS is trying to get an interface for their customers to use AI tools from different vendors. I...
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VISUS has a new upload portal. Now, patients don't have to have a CD and wait while we import that...
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Our infrastructure isn't ready for all of the things that VISUS is working on. They are doing a lot...
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The most important part of a PACS is communication integration. It isn't just for showing pictures....
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I think that JiveX is the best PACS. There are other PACS that we can use to get, store, and show...
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I am happy with JiveX, but I want to get some functionalities faster. For example, if we use AI...
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We have a contract with the vendor where we pay per study. I would like to have more contracts like...
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VISUS' communication about their future strategies has been very poor. That may be a result of the...
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VISUS' service is perfect. Escalation isn't a problem with them. We just have to call.
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We already implemented the technical infrastructure necessary to do proactive service. The vendor...
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VISUS is very customer and solution oriented. They have a good sales team. We would like them to...
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VISUS is sometimes too slow in their development. The price to performance ratio for some products...
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We recently received a software upgrade for JiveX that has made the system faster and more user...
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The implementation of new features is always on time. The innovations in health IT are regularly...
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The vendor has a good concept of management and a great view of the road map with good expansion...
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I wish that JiveX had a way to standardize how I approach chest CTs. I have my own way of doing...
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We use two other PACS for different studies, but JiveX is much more mature and developed. Much more...
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We didn't get any training from VISUS with the new version of the system. They just gave us a manual...
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JiveX allows us to create lists that come in handy when people are at home. Our CT staff members...
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The thing I like most about VISUS is their ability to innovate when incorporating new standards and...
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Everything that we have to connect JiveX to works fine. Whenever there are legal requirements,...
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When we reach out to VISUS for support, things get done within hours or at most a few days. VISUS is...
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Our supplier told us that there are a lot of new features in the update, and I really want to...
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The functionality is great. Because JiveX is an open system, we can work with other software and...
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Let's say that the software is naked and we put on some clothes or modules and add a robot. In order...
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The support is great. Most of the time when I have a problem, the vendor fixes it remotely....
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JiveX is doing a fine job. Technically speaking, it runs well and is manageable; however, we see now...
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The vendor supported us very well during the COVID-19 crisis. They came up with a platform to assist...
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Usually, the vendor does a good job with the upgrades. Sometimes they make small mistakes. Regarding...
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I do not use web support myself, but the vendor has a good support system that is web based....
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