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JiveX (Non-US) (Mostly Europe) Comments
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KLAS Research Director - Eder Lagemann
Subject Expert

Eder Lagemann

Research Director

eder.lagemann@klasresearch.com

8017341586

 
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User Commentary

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CTO

We can't differentiate between PACS vendors just by showing some DICOM pictures because every PACS...

May 2021
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CTO

VISUS is trying to get an interface for their customers to use AI tools from different vendors. I...

May 2021
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CTO

VISUS has a new upload portal. Now, patients don't have to have a CD and wait while we import that...

May 2021
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CTO

Our infrastructure isn't ready for all of the things that VISUS is working on. They are doing a lot...

May 2021
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CTO

The most important part of a PACS is communication integration. It isn't just for showing pictures....

May 2021
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CTO

I think that JiveX is the best PACS. There are other PACS that we can use to get, store, and show...

May 2021
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CTO

I am happy with JiveX, but I want to get some functionalities faster. For example, if we use AI...

May 2021
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CTO

We have a contract with the vendor where we pay per study. I would like to have more contracts like...

May 2021
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CTO

VISUS' communication about their future strategies has been very poor. That may be a result of the...

May 2021
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CTO

VISUS' service is perfect. Escalation isn't a problem with them. We just have to call.

May 2021
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CTO

We already implemented the technical infrastructure necessary to do proactive service. The vendor...

May 2021
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CIO

VISUS is very customer and solution oriented. They have a good sales team. We would like them to...

Apr 2021
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CIO

VISUS is sometimes too slow in their development. The price to performance ratio for some products...

Apr 2021
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Physician

We recently received a software upgrade for JiveX that has made the system faster and more user...

Apr 2021
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(0)
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CIO

The implementation of new features is always on time. The innovations in health IT are regularly...

Apr 2021
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Director

The vendor has a good concept of management and a great view of the road map with good expansion...

Apr 2021
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Physician

I wish that JiveX had a way to standardize how I approach chest CTs. I have my own way of doing...

Apr 2021
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Physician

We use two other PACS for different studies, but JiveX is much more mature and developed. Much more...

Apr 2021
||
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Physician

We didn't get any training from VISUS with the new version of the system. They just gave us a manual...

Apr 2021
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Physician

JiveX allows us to create lists that come in handy when people are at home. Our CT staff members...

Apr 2021
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Manager

The thing I like most about VISUS is their ability to innovate when incorporating new standards and...

Apr 2021
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CIO

Everything that we have to connect JiveX to works fine. Whenever there are legal requirements,...

Mar 2021
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CIO

When we reach out to VISUS for support, things get done within hours or at most a few days. VISUS is...

Mar 2021
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CEO/President

Our supplier told us that there are a lot of new features in the update, and I really want to...

Dec 2020
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CEO/President

The functionality is great. Because JiveX is an open system, we can work with other software and...

Dec 2020
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CEO/President

Let's say that the software is naked and we put on some clothes or modules and add a robot. In order...

Dec 2020
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CEO/President

The support is great. Most of the time when I have a problem, the vendor fixes it remotely....

Dec 2020
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Director

JiveX is doing a fine job. Technically speaking, it runs well and is manageable; however, we see now...

Dec 2020
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Director

The vendor supported us very well during the COVID-19 crisis. They came up with a platform to assist...

Dec 2020
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(0)
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Director

Usually, the vendor does a good job with the upgrades. Sometimes they make small mistakes. Regarding...

Dec 2020
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(0)
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Director

I do not use web support myself, but the vendor has a good support system that is web based....

Dec 2020
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(0)
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Physician

Our radiologists were very disappointed with our decision to purchase JiveX. This decision was made...

Oct 2020
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(0)
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Physician

I don't know what VISUS charges for JiveX. I do know that it takes a long time for the vendor to get...

Oct 2020
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Manager

Both VISUS and their product are impressive, and their progression is awesome in terms of healthcare...

Jul 2020
||
(0)
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Manager

We have had a loyal relationship with VISUS for a long time, and there is nothing not to like.

Jul 2020
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Manager

I would like VISUS to be more in touch with our management to establish and strategically...

Jul 2020
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(0)
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CTO

VISUS offered some COVID-19 support in terms of free licenses for an online version of the software....

Jun 2020
||
(0)
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CTO

In the last year, VISUS has taken a look at what is helping us. Our big topic at the moment is...

Jun 2020
||
(0)
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CTO

We have a company that is doing some measurements of the brain from the DICOM images. We have to...

Jun 2020
||
(0)
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CTO

With the testing tools, there are some quality measures. VISUS is improving the quality measures so...

Jun 2020
||
(0)
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CTO

I am happy with VISUS in terms of what they are thinking about to integrate the online tools. For...

Jun 2020
||
(0)
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CTO

We are working in different areas with VISUS. For example, we are working on IT security. Our area...

Jun 2020
||
(0)
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CTO

The executives are very good and offer timely support. One of the best parts of VISUS is they have a...

Jun 2020
||
(0)
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CTO

VISUS could be better with driving outcomes and using their technology to impact our patient care....

Jun 2020
||
(0)
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