JiveX (Non-US) (Mostly Europe) Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 12:52:17 AM and Model.EvProductId = 3336

Commentary Summary

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User Commentary

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Manager

Functionality and Upgrades

Both VISUS and their product are impressive, and their progression is awesome in terms of healthcare...

Jul 2020
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Manager

Relationship

We have had a loyal relationship with VISUS for a long time, and there is nothing not to like.

Jul 2020
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Manager

Relationship

I would like VISUS to be more in touch with our management to establish and strategically...

Jul 2020
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CTO

Service and Support

VISUS offered some COVID-19 support in terms of free licenses for an online version of the software....

Jun 2020
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CTO

Technology

In the last year, VISUS has taken a look at what is helping us. Our big topic at the moment is...

Jun 2020
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CTO

Relationship

We have a company that is doing some measurements of the brain from the DICOM images. We have to...

Jun 2020
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CTO

Technology

With the testing tools, there are some quality measures. VISUS is improving the quality measures so...

Jun 2020
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CTO

Other Observations & Comments

I am happy with VISUS in terms of what they are thinking about to integrate the online tools. For...

Jun 2020
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CTO

Relationship

We are working in different areas with VISUS. For example, we are working on IT security. Our area...

Jun 2020
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CTO

Relationship

The executives are very good and offer timely support. One of the best parts of VISUS is they have a...

Jun 2020
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CTO

Functionality and Upgrades

VISUS could be better with driving outcomes and using their technology to impact our patient care....

Jun 2020
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Physician

Functionality and Upgrades

JiveX is a very stable product, and I really like that. The product has been well thought out, and...

May 2020
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Physician

Implementation and Training

Many years ago when I first started using JiveX, I had to look over the shoulder of my colleagues to...

May 2020
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Physician

Other Observations & Comments

I am not sure whether our product has changed. When the browser pops up, I don’t see a version. So I...

May 2020
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Physician

Other Observations & Comments

We have a project where the hospital information system is being rebuilt from the ground up. I think...

May 2020
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VP/Other Executive

Technology

The main problem with VISUS' executive involvement is the time difference. When we have a problem...

May 2020
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VP/Other Executive

Interfacing and Integration

I had a problem for a while, and I took a screenshot and showed the vendor the issue. Then it was...

May 2020
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor’s PACS does everything it is supposed to do, and it does everything that I ask for. When...

May 2020
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VP/Other Executive

Functionality and Upgrades

I don’t know what tangible outcomes would look like for a PACS. Years ago, one outcome was that we...

May 2020
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Manager

Functionality and Upgrades

There are a few things that I would like to be improved with JiveX. There aren’t any big issues or...

May 2020
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Manager

Functionality and Upgrades

The PET-CT fusion and review process is in a very early development stage. The current functionality...

May 2020
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Manager

Functionality and Upgrades

We can’t just set up a reasonable hanging protocol that fully fits the expectations of a nuclear...

May 2020
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Manager

Functionality and Upgrades

We can’t create our own screen layouts. There are fixed layouts, and only VISUS can create a...

May 2020
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Manager

Service and Support

I had a long phone call with some of VISUS’ salespeople and developers, and they really listened to...

May 2020
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Director

Functionality and Upgrades

Within the VISUS application, if we leave the dialogue, the ordered study no longer gets downloaded...

May 2020
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Director

Other Observations & Comments

For me, everything works fine as long as the management team from VISUS is not needed for daily or...

May 2020
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Manager

Relationship

VISUS listens to our wishes and implements feature requests fairly quickly. That impresses me.

May 2020
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Manager

Sales and Contracting

VISUS wrote in our contract that all updates are covered by the full-service contract. But in...

May 2020
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Director

Functionality and Upgrades

VISUS has a very good user concept and has good development possibilities. There isn't anything that...

May 2020
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Director

Relationship

I really like that we have uncomplicated, pleasant contact with the necessary people, all the way up...

May 2020
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Director

Functionality and Upgrades

We like the high usability and good performance of the product. I can't really identify any general...

Apr 2020
 Helpful

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Director

Functionality and Upgrades

Within the application, the dialogue for the archive requirement from the study could be formulated...

Apr 2020
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Director

Relationship

We have worked with the vendor for quite a long time, and I know a lot of people personally. I have...

Mar 2020
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Director

Relationship

In terms of IT, the funding for the channels is never sufficient. We are working in a growing...

Mar 2020
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Director

Functionality and Upgrades

I am sure that everything we wanted to do is possible with VISUS. In terms of ease of use, there are...

Mar 2020
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Director

Relationship

The VISUS consultants should be here for us and should talk about the new highlights and the new...

Mar 2020
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Director

Functionality and Upgrades

All the users work well with the tool, but they don't know what all is available. I know that is a...

Mar 2020
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Director

Relationship

I think VISUS is number one in the market when it comes to innovation, and they definitely set the...

Mar 2020
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Director

Relationship

The vendor executive involvement is good. If I need support, I get it, even from the management.

Mar 2020
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Director

ROI / Cost (care and feeding)

The product is great but quite expensive. VISUS is not cheap, but other vendors also aren't cheap. I...

Mar 2020
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Director

Functionality and Upgrades

Over the years, VISUS has definitely had a great product; I am fully convinced of that. Of course, I...

Mar 2020
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Manager

Functionality and Upgrades

We like the speed and functionality of the system, and we like the support that VISUS provides.

Mar 2020
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Manager

Service and Support

I would like to see VISUS offer more support for all the features in the older hospital information...

Mar 2020
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Manager

Interfacing and Integration

We like the open-interface architecture as well as the foresight around the integration of medical...

Mar 2020
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Manager

Functionality and Upgrades

There is a partial lack of technical competence in the connection of proprietary systems, especially...

Mar 2020
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Physician

Interfacing and Integration

VISUS' system integrates well with our HIS. The system is very good for nonradiology imaging,...

Mar 2020
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Physician

Relationship

VISUS has very good collaboration with our team.

Mar 2020
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Physician

Functionality and Upgrades

I have never received any training, but JiveX is a good DICOM reader that works as expected. The UI...

Feb 2020
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Physician

Technology

I wish there were a faster way to log on with a smartphone. I also wish that JiveX would load my...

Feb 2020
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Physician

Technology

I am not sure whether VISUS has a web-based version of JiveX. That would be valuable to us as an...

Feb 2020
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Director

Functionality and Upgrades

With JiveX, we can't give special users rights to any kind of document. All documents on this...

Aug 2019
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Director

ROI / Cost (care and feeding)

VISUS doesn't charge for every little thing. Their support is very fair.

Aug 2019
 Helpful

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Director

Technology

VISUS is a very stable system, and the doctors are satisfied. Organizations can start using the...

Aug 2019
 Helpful

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Director

Functionality and Upgrades

VISUS' product is very good, but setting up the communication server is a little complicated. When...

Aug 2019
 Helpful

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Director

Technology

I would purchase JiveX again because of all the technology in the system.

Aug 2019
 Helpful

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CIO

Functionality and Upgrades

With JiveX, we can send images in DICOM format directly to a vendor neutral archive. When we have to...

Jul 2019
 Helpful

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CIO

Other Observations & Comments

We want to have the ability to store documents within DICOM images in JiveX, but we don't know how...

Jul 2019
 Helpful

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CIO

Functionality and Upgrades

Migrating our documents to JiveX with the correct information was not easy. There were some errors...

Jul 2019
 Helpful

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CIO

Functionality and Upgrades

JiveX is easy to use once people know how it works. The system is really complex, but getting...

Jul 2019
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CIO

Service and Support

There is a huge difference between the number of service tickets that we have had to send to VISUS...

Jul 2019
 Helpful

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CIO

Functionality and Upgrades

We are looking forward to the next version of JiveX. Once we have that version, our satisfaction...

Jul 2019
 Helpful

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CTO

Implementation and Training

We don’t have regular trainings, but we can order trainings if we need them. VISUS' training is the...

Jun 2019
 Helpful

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CTO

Sales and Contracting

We really appreciate VISUS’ pricing model. We pay per study, and that is what we need. VISUS'...

Jun 2019
 Helpful

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CTO

Functionality and Upgrades

The initial implementation of JiveX was very good, but we had problems with the upgrades. The...

Jun 2019
 Helpful

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CTO

Interfacing and Integration

One of the best things about JiveX is its integration into other systems. This is so important...

Jun 2019
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CTO

ROI / Cost (care and feeding)

JiveX is one of our most important tools. VISUS does a good job of getting our system running in a...

Jun 2019
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CTO

Future Outlook

I am hopeful that my satisfaction with VISUS will increase, especially because we are going to see...

Jun 2019
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CTO

Relationship

VISUS is a good fit for us. VISUS is a midrange company, so we have direct contact with the...

Jun 2019
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CTO

Lessons Learned

In the beginning, we had problems with managing all the services at each site because we had a very...

Jun 2019
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CTO

Future Outlook

I would buy VISUS' system again, and we have no plans to switch. VISUS is investing in the new tools...

Jun 2019
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CTO

Relationship

VISUS keeps their promises, but there are some delays. I would like to have some things quicker. We...

Jun 2019
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Director

Sales and Contracting

Most things are covered by our regular monthly payment. We don't get unexpected costs. When...

Jun 2019
 Helpful

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Director

Future Outlook

JiveX is part of our long-term plan. We are actually thinking of expanding the system to use it as a...

Jun 2019
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Director

Service and Support

JiveX is rock solid. The product is easy to install and maintain, and the support is very helpful....

Jun 2019
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Director

Other Observations & Comments

Saying what I would like to see VISUS improve is hard. VISUS could put out more releases in a year...

Jun 2019
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Director

Other Observations & Comments

The radiology functionality is really good. When I look at the digital-archiving and...

Jun 2019
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Director

Functionality and Upgrades

The upgrades from VISUS always work like a charm.

Jun 2019
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Director

Other Observations & Comments

VISUS has no planned ongoing training. VISUS is building a training facility and trying to get more...

Jun 2019
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Director

Relationship

We have had several situations where VISUS has looked at our installation, found something weird,...

Jun 2019
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Director

Relationship

VISUS is still very in touch with us, and they are helping out. If we encounter issues, we have a...

Apr 2019
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Director

Relationship

We have good contact with VISUS' staff members and implementors. The product is pretty stable. I...

Apr 2019
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Director

Sales and Contracting

VISUS charges realistic amounts. We get along well on the financial side.

Apr 2019
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CIO

Functionality and Upgrades

JiveX has no issues with functionality. Visus already has new functionality before we need...

Mar 2019
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