
Commentary Summary
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User Commentary
Technology
The product supports clinical workflows pretty well. We can set up very detailed call workflows that...
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Service and Support
Vocera is very responsive when we have issues. The vendor always comes out on-site when we do...
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Implementation and Training
Vocera’s initial training sessions were good. We still have access to things that we can use for training....
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Functionality and Upgrades
The solution works the way that it is designed to work. When my team members work with our end users...
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Lessons Learned
In the beginning, Vocera will come in and set the solution up. Then, their customers will have to...
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Relationship
If I need something urgently, Vocera’s people are very responsive. I can call Vocera's people about...
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Technology
We installed the Vocera Engage app, and it has proven very useful for our organization. With the...
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Relationship
We are able to adjust and customize the product as we see fit. However, I always open a ticket with...
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Relationship
I don’t like the word "vendor" because it is a very cold word. Our partnership with Vocera is one of...
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