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Engage Intelligent Workflow Engine (Extension Healthcare)
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Technology

The product supports clinical workflows pretty well. We can set up very detailed call workflows that...

Mar 2023
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Service and Support

Vocera is very responsive when we have issues. The vendor always comes out on-site when we do...

Mar 2023
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Implementation and Training

Vocera’s initial training sessions were good. We still have access to things that we can use for training....

Mar 2023
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Manager

Functionality and Upgrades

The solution works the way that it is designed to work. When my team members work with our end users...

Sep 2022
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Manager

Lessons Learned

In the beginning, Vocera will come in and set the solution up. Then, their customers will have to...

Sep 2022
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Director

Relationship

If I need something urgently, Vocera’s people are very responsive. I can call Vocera's people about...

Jul 2022
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Director

Technology

We installed the Vocera Engage app, and it has proven very useful for our organization. With the...

Jul 2022
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Director

Relationship

We are able to adjust and customize the product as we see fit. However, I always open a ticket with...

Jul 2022
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Director

Relationship

I don’t like the word "vendor" because it is a very cold word. Our partnership with Vocera is one of...

Jul 2022
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