Workday Business Solutions Implementation Services Comments

 
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Manager

Other Observations

At the time we chose the vendor, I would not have considered anybody else. Our product was new, and...

Oct 2020
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Manager

ROI and Cost

Workday was more than reasonable when it came to the cost. They worked with us and demonstrated that...

Oct 2020
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Manager

Tools and Methodology

Workday did a good job of identifying what their role was and what our organization’s role was, and...

Oct 2020
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Manager

Tools and Methodology

Workday was able to fill our gaps. They helped us from project management and executive governance...

Oct 2020
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VP/Other Executive

Tools and Methodology

Workday is very engaged in our success. Their service has been great. I would buy Workday's services...

Mar 2020
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VP/Other Executive

Tools and Methodology

Workday doesn't quite do everything I want. My hopes were higher than they delivered. There is...

Mar 2020
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VP/Other Executive

Tools and Methodology

The Workday teams implemented the product. I wasn't very involved. We just told the vendor what our...

Mar 2020
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VP/Other Executive

Tools and Methodology

Workday did very well with our implementation. Their resources were very dedicated and available,...

Feb 2020
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VP/Other Executive

ROI and Cost

Workday completely avoided nickel-and-diming us. I don't know that I would say Workday exceeded my...

Feb 2020
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CFO

People and Knowledge

Workday provided a program leader who made sure everything worked and that the project stayed on...

Jan 2020
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CFO

Tools and Methodology

Workday continued to get stronger as we moved forward. They were able to take a look at our system,...

Jan 2020
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CFO

Tools and Methodology

Healthcare is incredibly complex, so some challenges occurred because Workday didn't have many...

Jan 2020
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CFO

Relationship

Workday introduces best practices and new ideas. They are not afraid to introduce ideas, and they...

Jan 2020
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CFO

Project Results

Workday really helped us through their leadership and subject matter expertise. They brought...

Jan 2020
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Manager

People and Knowledge

In some cases, the vendor’s consultants would share best practices, and in other cases, we could...

Jan 2020
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Manager

Tools and Methodology

The vendor needs more up-front education. People need to have a better foundation of how the system...

Jan 2020
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Manager

Project Results

The integrations were a lot heftier than we anticipated and took up a lot of our hours. Workday...

Jan 2020
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Manager

ROI and Cost

Workday wasn’t awful. We talked to other vendors, and they wanted exorbitant amounts of money in...

Jan 2020
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Manager

People and Knowledge

Some of Workday’s people were weak, but the rest of them were strong and invested. They were Workday...

Jan 2020
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Manager

People and Knowledge

I don’t think Workday consistently exceeded expectations, but they met expectations. I don’t think...

Jan 2020
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Manager

Project Results

We received our money’s worth with Workday’s services, and that was pretty amazing. Workday was...

Jan 2020
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Manager

Relationship

I am pretty likely to recommend Workday to others; I don’t think I would hesitate to do that. If an...

Jan 2020
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Manager

People and Knowledge

Workday brought in some talented people. They brought in people who were more than willing to share....

Jan 2020
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Manager

Tools and Methodology

There is an underlying theme that when Workday comes in, they make a lot of assumptions about people...

Jan 2020
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Manager

People and Knowledge

Workday stressed to us that we needed to get people into training, so we ended up shoving people...

Jan 2020
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Manager

Tools and Methodology

We design things based on good faith. The vendor says that they won't make decisions for us and that...

Jan 2020
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CIO

Tools and Methodology

Workday is very good about working with us to establish the product plan and then manage it. Workday...

Jan 2020
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CIO

ROI and Cost

Workday could reduce their costs. Implementation services always seem to be at a premium price, and...

Jan 2020
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CIO

People and Knowledge

Workday is really good about passing knowledge on so that we can support the product independently....

Jan 2020
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CIO

ROI and Cost

We are not nickel-and-dimed by Workday. We entered into a statement of work up front. All of the...

Jan 2020
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CIO

Tools and Methodology

I would contract with Workday again. What I like about the vendor is also what is most challenging....

Jan 2020
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CIO

Relationship

Workday is very good about listening and making enhancements to their product. They don’t do things...

Jan 2020
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CIO

Other Observations

Workday is not really in the strategy advice business. They could tell us what other customers have...

Jan 2020
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Director

Tools and Methodology

We had to have Workday fix some of the things that were not set up correctly by another vendor....

Jan 2020
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Director

Tools and Methodology

The Workday implementation did go very smoothly and very quickly. One of the advantages of not using...

Jan 2020
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Director

ROI and Cost

Workday really didn’t nickel-and-dime us. They came in under budget in the proposal, and we were...

Jan 2020
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Director

Tools and Methodology

Workday’s team knows the system and knows how to implement it. Sometimes we had to teach the team...

Jan 2020
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Director

Tools and Methodology

I have recommended Workday to others. Our implementation with Workday was not at a level in which...

Jan 2020
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CIO

Relationship

Workday paid close attention to us. We felt very important to them. When we got picky about how we...

Jan 2020
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CIO

Project Results

The Workday implementation services were phenomenal. They helped us very much in getting the...

Jan 2020
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CIO

People and Knowledge

Workday has been engaged to make sure that our upgrades go well. We have become pretty much partners...

Jan 2020
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Director

People and Knowledge

Workday has met our expectations. I don't know that they have exceeded them. Workday has been...

Oct 2019
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Director

ROI and Cost

Workday has a strong team of resources available, and the resources are on-site for a significant...

Oct 2019
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Director

People and Knowledge

There is a bit of variability in the work for Workday’s staff and consultants from time to time if...

Oct 2019
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Director

Project Results

Our organization is pushing the timelines. There were certain phases where it seemed like there...

Oct 2019
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Manager

Lessons Learned

I would encourage organizations looking at Workday's services to make sure that they have a very...

Sep 2019
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Manager

ROI and Cost

Workday avoided charging us for every little thing, and I think that they generally avoid doing...

Sep 2019
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Manager

People and Knowledge

The vast majority of the people we worked with were quite competent and communicative. We just had a...

Sep 2019
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Manager

Tools and Methodology

The implementation for certain pieces of the product was delayed because those pieces weren't ready...

Sep 2019
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Manager

Relationship

We struggled with Workday's lack of support for testing and training. In the contract, they state...

Sep 2019
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Manager

Tools and Methodology

Sometimes in Workday's pursuit of innovation and technology, Workday can make things a little...

Sep 2019
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Manager

Relationship

Throughout the project, Workday engaged with us very directly. It felt like we all had the same...

Sep 2019
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Manager

Relationship

Workday has a lot of ongoing touchpoints with their customers. They have user groups that are very...

Sep 2019
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VP/Other Executive

Project Results

We were ahead of the curve for implementing the services in the way we did, and there were growing...

Sep 2019
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CIO

Project Results

We went with Workday for our implementation partner, and there are days that I regret that decision....

Sep 2019
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CIO

Tools and Methodology

Workday struggles with project management. Project management should not just be Workday directly...

Sep 2019
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CIO

Win/Loss - Why they were selected (by current clients)

Part of working with Workday as an implementation partner is great because when we have challenges...

Sep 2019
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Director

Sales and Contracting

Workday and another firm are implementing a solution with us. Workday has played a more minor role...

Sep 2019
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