Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Emerging Technology Solutions on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Cortex Comments
Filtered view: All

KLAS Senior Product Manager - Joseph Ybarra
Subject Expert

Joseph Ybarra

Senior Product Manager

joseph.ybarra@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Emerging Technology Solutions on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Nurse

We have been trying to get the vendor to create something for us for a couple of years now. XSOLIS...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

XSOLIS is responsive, but we have had a couple of ongoing issues with them. We have submitted...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We were an early user of the product, and when it came time to turn on the system's predictive DRG,...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I actually brought Cortex to our senior leadership team because there weren't any other tools...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The support team from XSOLIS is always available to help me. I notice that when we get upgrades, we...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There really isn’t a system out there that can replace a human. However, as long as we input the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex kind of bridges the gap between us and our payers. It is easy to use and does what it is...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

My wish list for XSOLIS may not be a list of vendor issues but of training issues on our end. I...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The actual software and idea behind what Cortex does are excellent. We have been able to realize FTE...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The only piece that we have struggled with has been the EMR integration, but that has gotten better...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS has been very transparent on what they can and cannot do. We do meet with them, and we do...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

At the time of our implementation, XSOLIS was so new. Today, if we go live or change a process, they...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex is nimble. It has some dashboard functionality, and there are some trim lines there. XSOLIS...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ease of use could be better. We still need to look at charts in our EMR to verify things. Not...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have asked for some improvements in Cortex’s reporting, and XSOLIS has been right on it and has...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cortex really helps the case managers organize their day. It gives them alerts on things that need...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product pretty much speaks for itself. It is user friendly. I speak highly of XSOLIS. I have...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cortex really allows our end users to use their clinical knowledge. It helps us to assist the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We like the product. The case managers like it because it is fast and efficient. It is pretty...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is definitely in touch with and very responsive to the needs of their clients. Even when...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

My dissatisfaction with the product is that when we use it, we need discharge planning, and we still...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS has conferences, and they bring in their customers and run through different presentations on...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex is internet based, so if the internet goes down, we don't have the ability to do things on...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS does updates and upgrades at night, usually for Eastern Standard Time. So there is limited...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There is one thing that XSOLIS was trying to get to that they did not quite get to yet. It was a...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Every XSOLIS client has an account manager. Even if I log a ticket into the support system for the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

For us, Cortex is about 90%–95% accurate. The only thing that it overinflates is patients with a...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been on multiple EMRs since we have been on this system, and for us, integration has been...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There is one lingering thing that we have asked XSOLIS for. I am a big believer in creating as few...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I love Cortex. The first time XSOLIS did the PowerPoint demonstration to me, they were presenting...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS has done excellent at delivering new technology just with the growth of their artificial...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

In the very first year, XSOLIS represented a large ROI. The product helped us to code in real time....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Our training might have been different because of our situation, but it was excellent. Our training...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS does not nickel-and-dime. Our fee has not gone up. It is a flat monthly rate and is all...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation and training for Cortex were a bit messy. We attended all the training XSOLIS set...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Ultimately, the training comes back to knowing the client and the customer, knowing what their needs...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There are basic things that I just attribute to XSOLIS being young and trying to scale up quickly. I...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been using Cortex for over a year, and we still have weekly meetings with XSOLIS. I like...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex has done everything that it is marketed to do, and that is to provide artificial intelligence...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

As we measure conversion rates from observation to inpatient and as we are able to really drill down...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have developed a pretty good partnership with XSOLIS. We are really pleased with their ongoing...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS keeps their promises for the most part. The only thing was that during the implementation...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS doesn't nickel-and-dime us; they do the opposite. I have quite a few pretty heavy contracts,...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have a support person who gets a lot of meetings on the calendar. Over the past year, we have had...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting in Cortex is not user friendly. The quality of the reports is good, but sometimes...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

If the reason someone wanted to get Cortex were the same as our reason, I would recommend the...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

My organization had Cortex before I started with them, but my last organization was also considering...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have seen a pretty drastic increase in our nurses' productivity since we started with Cortex. We...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Cortex allows us to individualize for the patient to some extent. The system is fairly easy to use...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I have some frustration with Cortex’s sign on. There are two different logons. There is one for the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There are some things that have changed on Cortex’s faxing. We used to be able to preprogram our...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Cortex is getting a little quicker at recognizing and pulling documents. That process was a little...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I have looked at a couple of other vendors in the past. However, they did not appear to align well...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I like that the vendor is open to new ideas and suggestions from the clients. We meet frequently...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has opportunities for improvement in their integration and reporting teams'...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I know the vendor is working on education from a compliance standpoint. In a health system for...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Nothing is perfect, but the product has pretty well lived up to what the vendor said it would do....

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like the reporting. The product is super user friendly. The vendor recently added an...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We had a rough start when implementing the system, but now our case managers love the product. We...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

My account manager with XSOLIS is awesome. If I have a question, my account manager can answer it or...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We went live with this product in the middle of the pandemic. We had virtual support instead of...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS has worked really hard to support our interoperability goals. We had some unique problems...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

My main issue is that the interface is so fragile. The interface is embedded in our EMR. Anytime...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I am expecting continued good things from XSOLIS. There is some functionality that we would like...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS is doing disruptive work, and it is a big deal for a hospital system to change their...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS provides a software called Cortex that authors an acuity score for the patients and uses AI...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

From our perspective, we had very poor baseline information, so our goal in purchasing the XSOLIS...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We really wanted to move away from guideline-driven utilization review decisions, and Cortex allows...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There are a few other vendors on the market trying to offer a similar product to XSOLIS since Cortex...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cortex is an innovative, pioneering, and state-of-the-art product, but it is new, so it isn't...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cortex struggles to pick up the inpatient-only information. That is something the vendor needs to...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really thought that we would just love Cortex and that it would be really great, but there are a...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are definitely some IT issues. I don't know whether those are because of our hospital or...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cortex provides easy, robust reporting. We didn't have that from our EMR. We could run reports, but...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There are scores that we utilize, and if they are above a certain number that we and the insurer...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS contacted me and explained what their product was. I asked them to come in and demonstrate,...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

If we have something new that we need to have included, that is done, usually within two weeks, or...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS is very proactive. They offer conferences. They provide quarterly updates to the system. They...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

What makes the product so good is that the vendor's platform takes every piece of information and...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of XSOLIS' key strengths is the fact that they are constantly updating the system and platform....

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Before COVID-19, we had quite a few executives that were higher up that came to visit. XSOLIS is...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can only get 40 patients to populate at one time in the product's work queue. We have to push the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS is a good company, but they are small and growing very fast. We are seeing some growing...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I have been very happy with the vendor's training. We have ongoing phone calls where XSOLIS helps us...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There are some opportunities in analytics. For example, we are working on sharing data with payers...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

During the sales process, the vendor executives were involved, but they weren't involved in the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

If I recommended the system, I would do so with caveats. Those have to do with the implementation; I...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I would buy the product again. Using AI with complex workflows is definitely helpful. The solution...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The tool is utilizing AI in a way that helps us to predict patient status and recommend whether they...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The XSOLIS product uses AI to analyze clinical data points for the purposes of utilization review....

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

XSOLIS' communication is absolutely fabulous. They are very professional and offer great customer...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

What is unique and refreshing about XSOLIS is that the product opens up the imagination of hospitals...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

All in all, the vendor did a really good job with the implementation services given the fact that we...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

After the implementation, we got an account manager, but the way things were done seemed to be a bit...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Once our end users get used to the solution, most of them are fond of it. The tool is useful. One...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I am very frugal, and I didn't want to like Cortex. But from what I saw and heard about the benefits...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

One good thing is that the care level score is constantly updated. We could have a patient that...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I really like the tool. My biggest frustration is that the tool is overpriced. The vendor needs to...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The honest truth is that the vendor's competitors don't realize the space that they are in. The...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There is some functionality. If XSOLIS really wants to do case management, they should really look...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We had one of the vendor's executives do most of our trainings, and that person is dynamic and...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are not a good partner in developing because my IT people aren't willing to play ball. XSOLIS has...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Cortex pulls forward the information on a patient. It brings in past histories, and it is faster and...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There is a lag time before the data updates into the system. That lag time is really impactful in...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The basic implementation costs are really steep. We were looking at a two-year ROI because of the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The ROI is real, but the high price of the product is hard to stomach. The tool helps us to validate...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I want my staff members to focus on the cases that are the most important. Cases that have high...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There are things we did not anticipate in regard to discharging and communicating with payers. EMRs...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Sometimes people see that a patient's hematocrit was at a certain level, and those people don't see...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

If XSOLIS would be a good fit for other people, I will always refer those people. If a hospital...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When the vendor came in, they came with very detailed information about what was needed. The vendor...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting that Cortex generates is phenomenal. The only downside is the system's histories. The...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes we have a hard time getting ahold of our representative. I am not sure why the vendor...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We pay for every step with Cortex. I thought that everything would be part of an initial purchase...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The support from XSOLIS isn't great. XSOLIS is easy to get ahold of, but they don't understand what...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I can see things with the platform getting better because XSOLIS is working on denials. Once the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Seeing outcomes took quite a while. We did agree on the score. We did back-end audits to see whether...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Sometimes the product still puts too much emphasis on things like a blood transfusion. That can be...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The emphasis on the objective instead of subjective is improved greatly. I don't worry about that so...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

In the beginning, the vendor didn't have as many clients, so we got a lot of attention. The vendor...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We have access to an executive. We have that person's number, and we can reach out, and that person...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS goes above and beyond every time I call them for something. As soon as we submit a ticket,...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like to see more of an ability to run different reports. I would like improvements to the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There is not a lot that needs to be improved with the utilization management piece. XSOLIS is...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I have gone to a couple of conferences and have met XSOLIS executives. They have reached out to me a...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When we implemented Cortex, we had a huge increase in revenue. It was immediate.

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I feel like XSOLIS doesn’t even market how to use Cortex to drive discharge planning on the patient....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS is a young company. They are trying to keep clients happy while they are in a rapid...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I am very likely to recommend Cortex to others. I have a lot of hope in the future. I want to help...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS had to do all of our training through Zoom, and they kept wanting to pull the groups...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We still have some bumps with Cortex. There are things that need to be addressed. The system is not...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

In the beginning, it was difficult to get technical support. Now, we have a hub where a lot of our...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I have been very clear and transparent with XSOLIS with feedback. We have a pretty good partnership...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex was pitched as using AI. It aggregates information that takes a data feed from the patient's...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex has helped our payer and provider communication in some things. It makes a lot of things...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS is definitely not nickel-and-diming. During the implementation, they went way above and...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Working with XSOLIS has been cost effective. We have found the number of escalations for review has...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have received some data specific to COVID-19 from Cortex. The product has helped us see the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

XSOLIS worked with our teams to map out and operationalize a very structured implementation. They...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have built great relationships with XSOLIS at every level, whether that be the technical support...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

XSOLIS' support people are very responsive. We can usually get someone on the phone right away. If...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are very pleased with XSOLIS and their software. They deliver new technology and are continually...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

XSOLIS was really interested in understanding our organization. They came in and worked side by side...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex has been great to work with. It has taken away any doubt of bringing cases forward. The...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There may be things that we need right away, and obviously those things go through XSOLIS' committee...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I would love to see XSOLIS do more to support our integration goals, but my health system has chosen...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS has definitely helped drive tangible outcomes. We just worked on our ROI, and I would give...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We really don't hear from the XSOLIS executives. We struggle a bit with one of the resources.

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had some glitches with technology. During the implementation, we were given an account...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our physicians love Cortex because it is a point-and-click system. They just hover over a link, and...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

XSOLIS has created templates and a workflow that is specific to the work we are doing, so a...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don’t think we are nickel-and-dimed; however, the product is overpriced. XSOLIS is selling AI and...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our contact with the vendor has been great, and we have had a very close relationship. But I always...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our experience with XSOLIS has been what we expected. They are a new-technology company, and new...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

XSOLIS has done some things recently to get a handle on their consistency, and that has been very proactive....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor executives are very involved; I can easily contact them. The vendor has done a good job...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Like with any new technology, Cortex has its ups and downs. We recently went through a new contract...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Initially, we saw a decrease in denials during the first few years, but that decrease has leveled...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had a couple of glitches with our EMR integration. There were some painful times, but we...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know that I have ever worked with a company more responsive or receptive than XSOLIS. I...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We use Cortex for our utilization management. We base a lot of our decisions on the care-level score...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have meetings with our main contact from XSOLIS. That person pulls analytics from our data and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

XSOLIS is working on integrating with third-party payers. We haven't gotten on the integration train...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Cortex is like an Excel spreadsheet; it is super easy to use. We can move things around and do...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF