Zix Comments

 

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Commentary Summary

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User Commentary

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CISO

Functionality and Upgrades

Zix's system is pretty transparent for the users, but it does have some quirkiness.

Nov 2019
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CISO

Service and Support

Zix is very proactive and very involved. Zix delivers the service that they promise, and their...

Nov 2019
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CISO

Functionality and Upgrades

Zix is constantly upgrading, and those are pretty hands-off upgrades for us. Zix delivers what they...

Nov 2019
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CIO

Implementation and Training

Our initial training and build were awful. We experienced a variety of configuration and encryption...

Jul 2019
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CIO

Other Observations & Comments

The last software upgrade improved the product's clunkiness, but we are still getting a lot of false...

Jul 2019
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Director

Functionality and Upgrades

Zix DLP just works. Once it has been set up, it is easy to use and requires very little maintenance...

Jun 2019
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CISO

Service and Support

We really don’t interact with Zix all that much unless we have something that is getting filtered...

Mar 2019
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CISO

Functionality and Upgrades

Zix is such a SaaS model for us that I couldn’t even say what version we are on. Zix DLP is...

Mar 2019
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CISO

Functionality and Upgrades

I really haven’t had much interaction with Zix. The product is there, it is working, and it pretty...

Mar 2019
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CISO

Functionality and Upgrades

As with any kind of algorithm that is trying to look at things, sometimes the Zix tool flags or...

Mar 2019
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CISO

Technology

I would recommend Zix DLP pretty highly. The product does its job. I haven’t had any outage issues...

Mar 2019
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CISO

ROI / Cost (care and feeding)

Zix has been good. Their product does what they said it would do. We have nearly every tool out...

Mar 2019
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CISO

ROI / Cost (care and feeding)

We get a lot of value from Zix’s tool. Having it in place is effective. Zix DLP is a good value for...

Mar 2019
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CISO

Future Outlook

Zix DLP is part of our long-term plans. We haven’t switched products. The Microsoft Office 365...

Mar 2019
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CISO

Functionality and Upgrades

We are using Zix’s email-encryption piece for outbound encryption; it goes through Zix’s propriety...

Jan 2019
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CISO

Other Observations & Comments

The problem we keep running into is how to get one solution. Zix was a leader in email encryption...

Jan 2019
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CISO

Other Observations & Comments

Zix is pretty good at resolving issues. We can reach out to them and escalate if needed, and we can...

Jan 2019
 Helpful

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CISO

ROI / Cost (care and feeding)

The system is still pretty cheap for what Zix provides. We have pushed back and forth with the finances....

Jan 2019
 Helpful

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CISO

Functionality and Upgrades

The system is very intuitive. It works. So training is very simple. The lexicon picks things up, so...

Jan 2019
 Helpful

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CISO

Other Observations & Comments

I hesitate to recommend the Zix system. Five years ago, I would have recommended them. But today,...

Jan 2019
 Helpful

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CISO

Functionality and Upgrades

We have had our ups and downs in terms of Zix contracting other spaces. But the system’s...

Jan 2019
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CISO

Functionality and Upgrades

Zix lacks the ability to really demonstrate how good their new products are, but they may not be at...

Dec 2018
 Helpful

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CISO

Technology

Zix DLP is a very solid system. Zix is very consistent with the reliability of the system. The...

Dec 2018
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CISO

Sales and Contracting

Zix does very well at keeping their promises, and Zix DLP is easy to budget for. I know exactly what...

Dec 2018
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Manager

Functionality and Upgrades

We use Zix DLP for encryption and inbound and outbound scanning. If we get scans from other Zix...

Dec 2018
 Helpful

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Manager

Functionality and Upgrades

Zix DLP is very reliable. We almost never have to touch it. The biggest outcome we achieve with the...

Dec 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

The management interface in Zix DLP is somewhat difficult to use, but we don't have to use it very...

Dec 2018
 Helpful

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Manager

Technology

Zix adapts as a company and brings us new technology, but that doesn't happen often. The technology...

Dec 2018
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Manager

Service and Support

The vendor's support has always been top notch; the support people are very good about walking us...

Dec 2018
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Manager

Service and Support

I have called Zix a couple of times. I don’t manage Zix DLP directly, but the people who do don’t do...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

Zix DLP is an encryption tool that we use for encrypting emails. When people send emails from our...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

Zix DLP is a very flexible product, and it is quite robust. The problem is that our people aren’t...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

Zix DLP is one of the foundational tool sets that we have. It doesn’t do a lot, but it does well...

Nov 2018
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CIO

Implementation and Training

Zix doesn’t seem to understand that the issues we are experiencing with Zix DLP all seem to tie back...

Aug 2018
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CIO

Functionality and Upgrades

Once we got Zix DLP configured, the emails starting going through very quickly. Zix has a huge...

Aug 2018
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CISO

Functionality and Upgrades

Zix is always trying to improve the algorithms when things get flagged for PHI. From time to time,...

Jul 2018
 Helpful

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CIO

ROI / Cost (care and feeding)

The Zix tool is reliable, easy to work with, and simple to install. The system doesn’t break the...

Feb 2018
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