ZynxCare (care plans) Comments

 

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Current Time Inside Cache Tag Helper: 9/30/2020 4:55:52 PM and Model.EvProductId = 2181

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User Commentary

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Nurse

Future Outlook

To my knowledge, Zynx Health is certainly part of our long-term plans. We are happy with ZynxCare,...

Dec 2019
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Nurse

Functionality and Upgrades

Zynx Health pushes out quarterly updates, and they make their customers aware of what is going on. I...

Dec 2019
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Nurse

Implementation and Training

I would like to see Zynx Health update their basic training manual because the last time they did...

Dec 2019
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Nurse

Functionality and Upgrades

Our ZynxCare system is very modified, and that is frustrating because our care plans and education...

Dec 2019
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Nurse

Relationship

Zynx Health wants to be proactive and do their part. They are fairly proactive in asking their...

Dec 2019
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Nurse

Service and Support

I get fairly quick responses from Zynx Health when I need support. I haven't had many issues, but...

Dec 2019
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Nurse

Relationship

We have questioned Zynx Health pretty strongly about the maintenance aspect of their system, and we...

Dec 2019
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Nurse

ROI / Cost (care and feeding)

The tools and services that Zynx Health provides help us to understand how to modify our plans and...

Dec 2019
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Nurse

Implementation and Training

Overall, I am satisfied with Zynx Health, although I have the caveat that I hope they will open up...

Dec 2019
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Nurse

Future Outlook

In the next 12 months, I think we will be in the same position with Zynx Health because we are...

Dec 2019
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Director

Interfacing and Integration

ZynxCare would be a little easier to use if there were full integration into our EHR. We take the...

Dec 2019
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Director

Relationship

The Zynx Health executives were there for the implementation introduction, and they were all very...

Dec 2019
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Director

ROI / Cost (care and feeding)

Our build team members see some opportunities for improvement with ZynxCare. The system doesn’t do...

Nov 2019
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Director

Functionality and Upgrades

For the clinical staff, the system is easy to use. The staff members don’t see anything; they just...

Nov 2019
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Director

Service and Support

Our representative changes often. Our representatives have regular phone calls with us, but when I...

Nov 2019
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Director

Functionality and Upgrades

ZynxCare helps us determine whether we are making appropriate decisions. The system is more like a...

Nov 2019
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Director

Service and Support

Zynx Health was not helpful at all when we tried to understand the functionality of the system. It...

Nov 2019
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Director

Interfacing and Integration

It would be good if Zynx Health's system was better integrated with our EMR, but I understand that...

Nov 2019
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Director

Lessons Learned

In general, the nursing world struggles with the value of a nursing care plan, so we are trying to...

Nov 2019
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CNO

ROI / Cost (care and feeding)

Zynx Health is probably where we have the biggest bang for our buck based on some of their specialty...

May 2019
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CNO

Functionality and Upgrades

Things have been going okay with ZynxCare; it integrates into our EMR well. ZynxCare has content...

May 2019
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CNO

Functionality and Upgrades

We do not use the order statistics from ZynxCare because those statistics do not have any content...

May 2019
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CNO

Functionality and Upgrades

ZynxCare is pretty multidisciplinary, and that is nice. The burden of most plans of care is on...

May 2019
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Manager

Implementation and Training

The biggest thing that makes ZynxCare so effective is that there is no separate catalog. With most...

Apr 2019
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Manager

Implementation and Training

I can be very critical of some things that Zynx Health doesn't do, but they respond to my requests....

Apr 2019
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Manager

Service and Support

Zynx Health pretty much does what we ask them to do, or at least they try to. They certainly do...

Apr 2019
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Manager

Functionality and Upgrades

All ZynxCare content is extremely comprehensive. It has a lot of information that we probably don't...

Apr 2019
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Manager

Functionality and Upgrades

ZynxCare meets our content needs. There are some reports that we would like to have, but Zynx Health...

Apr 2019
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Manager

Sales and Contracting

Zynx Health decided to package certain groups of care plans and offer them at a separate price. The...

Apr 2019
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Manager

ROI / Cost (care and feeding)

I don't see why anyone would consider creating care plans without ZynxCare. Using it is a...

Apr 2019
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Manager

Lessons Learned

The Zynx Health executives are involved, but getting them involved can take a long time.

Apr 2019
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CNO

Functionality and Upgrades

ZynxCare runs well, and we have almost no unscheduled downtime. The care plans in the system are...

Dec 2018
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CNO

Functionality and Upgrades

We are only missing a care plan for pediatrics in ZynxCare. We are a pediatric facility, so that is...

Dec 2018
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CNO

Interfacing and Integration

ZynxCare's care plans are embedded in our EMR, and the interface to retrieve them is robust. It...

Dec 2018
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Nurse

Interfacing and Integration

Things from the Zynx Health system don't slide well into our EMR. The ease of use for the Zynx...

Dec 2018
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Nurse

Relationship

I have had zero contact with Zynx Health for several years now. I am in the process of updating our...

Dec 2018
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Nurse

Relationship

Zynx Health needs to take ideas from their customers, transform them, and use them. Their system...

Dec 2018
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Director

Functionality and Upgrades

The company gives us quarterly upgrades and enhancements. Zynx Health is good at meeting their...

Dec 2018
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Director

Functionality and Upgrades

The care plans are evidence based and are flexible. They can be changed and customized. We can have...

Dec 2018
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Nurse

Functionality and Upgrades

ZynxCare has a knowledge analyzer piece that enables us to provide care plans. We put our existing...

Dec 2017
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Nurse

ROI / Cost (care and feeding)

Everyone looks at the bottom dollar because healthcare providers have to deal with cost containment...

Dec 2017
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Nurse

Relationship

Zynx Health is truly an email away. One of our nursing units wanted a care plan that we didn't have....

Dec 2017
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Nurse

Functionality and Upgrades

Using ZynxCare has been a positive experience. I use it minimally. I can look up and find the...

Dec 2017
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Director

Service and Support

Zynx Health has been very receptive and very responsive when we have issues or when new content is...

Nov 2017
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Director

Functionality and Upgrades

ZynxCare is very good. Over the years, the vendor has learned from the clients about what should be...

Nov 2017
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Director

Service and Support

Zynx Health has very responsive support. If we have an issue, we call the representatives, and they...

Nov 2017
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Director

Service and Support

Zynx Health needs to improve their interaction with our EMR technicians because that is where some...

Nov 2017
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Nurse

Functionality and Upgrades

I feel like users have to do 15 steps in the program when they probably need to do 2 or 3. The...

Oct 2017
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Nurse

Relationship

We really have no contact with Zynx Health, so I can't tell you anything about them. Occasionally,...

Oct 2017
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