PACS Software Product Ranking Comparison

The PACS market is in flux—about one in five organizations interviewed by KLAS in the last two years is planning to replace their PACS, and more report they would replace their system if given the opportunity. This market shift is driven largely by organizations (1) replacing aging/legacy technology with go-forward platforms, (2) consolidating platforms, and (3) continuing to move toward unified enterprise imaging strategies. Organizations replacing their PACS are seeking vendor partners with a vision for the future and a strong commitment to innovation. This report examines 90 recent PACS purchase decisions validated by KLAS between September 2021 and September 2023 to understand why certain vendors are being considered, selected, and replaced in this dynamic market.

Report Abstract

Note: Decisions primarily come from organizations that manage more than 50,000 studies annually (the market actively tracked by KLAS).

Key Findings:

Sectra Leads the Market in Considerations & Selections
One in Three Philips IntelliSpace PACS Customers Looking to Move to Vue PACS amid Migration Challenges; GE HealthCare Sees Many Replacements with Few Serious Considerations
Visage Imaging Gains Significant Momentum among Large Health Systems
Change Healthcare & Fujifilm Highly Considered by Both Large & Small Organizations but Selected Less Frequently
Intelerad & AGFA HealthCare See Moderate Purchase Energy & Replacements; Merative Has Less Energy as Market Waits to See Results of Acquisition
INFINITT Considered & Selected by Small Organizations More Often than Large

Performance Data

Overall Score by Product

Products Appearing in Decisions

Overall Score by Question Topic

Provider Facility Size by Product

Provider Facility Type by Product

Imaging is critical in healthcare. Images provide power behind the diagnosis as well as insight into progress monitoring. Providers rely on having a PACS and other imaging systems to give them access

I always say that I would love for the need of the enterprise imaging report to go away. That would mean that both providers and vendors are in a good spot and patients have easy access to all their i

Performance

Imaging in the Cloud 2021

09 November 21 | Monique Rasband and Sidney Tate

Cloud-based technology is quickly gaining momentum among provider organizations, particularly for imaging solutions. To get an early look at the reality of cloud-based imaging and the vendors best positioned to help organizations transition to the cloud, KLAS interviewed 37 organizations that have adopted imaging technology hosted by their vendor in the cloud (i.e., the organizations are leveraging the public or private cloud to operate or store imaging solutions and/or data); of this group, 20 are doing primary PACS production in the cloud. These organizations almost unanimously report positive experiences. Most have successfully transitioned to the cloud and are seeing beneficial outcomes—e.g., decreased IT burden and improved security. Because of the early nature of this market, all vendor performance data is limited (see the About This Report section). This research is also specific to the United States.

PACS

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