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Patient Accounting & Patient Management
Size: Small - 1-200 Beds

Software products that provide core inpatient functionality, including patient management (ADT), patient accounting (billing and A/R), basic scheduling, and general financials.

Subject Expert
Coray Tate
SRU Manager
KLAS SRU Manager - Coray Tate
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Latest Category Report

Cerner Soarian Financials Pulse Check 2022:Understanding Soarian Financials’ Performance as a Possible Indicator of RevElate’s Success) Report Cover Image
Performance
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Cerner Soarian Financials Pulse Check 2022:Understanding Soarian Financials’ Performance as a Possible Indicator of RevElate’s Success
21 June 22
In October 2021, Cerner introduced RevElate as their go-forward patient accounting platform instead of Cerner Patient Accounting (CPA). According to Cerner, RevElate will be built on elements of both CPA and Soarian Financials. The number of Soarian Financials customers has decreased over the years, and because the solution was never Cerner’s go-forward platform, KLAS has not actively collected research on it for several years. However, since the RevElate announcement, organizations have wondered whether the Soarian Financials customer experience is a possible indicator of the RevElate customer experience. This report—the second in a series of Cerner-focused reports—examines the state of Soarian Financials today, based on data collected from customers over the past 24 months with an emphasis on interviews conducted since the RevElate announcement. In future research, KLAS intends to collect perceptions from additional Cerner customers and validate the impacts customer organizations have seen from Cerner’s recent changes.

Recent Insights

Key Findings:

  1. Revenue Cycle Implementations Are Cerner’s Biggest Challenge; No Indication from Soarian Customer Experience That This Will Be Different with RevElate
  2. With Time, Soarian Financials Becomes More Workable Than Cerner Patient Accounting
  3. Soarian Financials Requires More Bolt-Ons Than Customers Expect
  4. Increasing Percentage of Soarian Financials Customers Report Nickel-and-Diming
  5. Current Soarian Customers Want Greater Clarity around How RevElate Will Impact Their Future


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Performance Data

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Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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