ERP Implementation Transparency
ERP Implementation Transparency
Get the 360° view of your large system implementation.
How KLAS Helps
KLAS has found that 1 in 3 ERP implementations fail. Whether you are a provider organization or a healthcare IT company, we can help you improve those odds.
|

Engaging KLAS’ Implementation Transparency services is like having insurance for your implementation—there is no better way to be prepared.
We analyzed our implementation data and found that unfortunately, about 1 out of 3 ERP implementations fail. No software company is immune.
- Due to large size and scale, projects can be under resourced and may include many first-time participants.
- Making decisions about configuration vs. process change can be complex, particularly when transitioning from a traditional ERP solution to a less flexible cloud solution.
- Breadth and depth of the change can alter the ease of getting work done, which in turn affects employee retention.
- The situation is high stakes, and powerful individual and organizational players may have asymmetric information.
- Success depends on executive sponsorship and deep expertise in project management, change management, and collaboration.
- Projects may lack visibility until it’s too late to make corrections.
Stakeholder accountability
Getting a 360° perspective involves connecting with all the stakeholders—provider organizations, software companies, and services firms through individual interviews and quantitative measures. Each stakeholder will regularly assess themselves and each other to ensure accountability.
|
Early warning indicators
With data gathered from all stakeholders, it’s easier to anticipate when there are potential roadblocks ahead. In this way, concerns are highlighted early—before they become bigger problems.
|
Ability to leverage resources
Being able to address issues before go-live means you can have adequate resources in place at every stage. Please note, KLAS does not provide implementation consulting services and is not a replacement for other firms you may use.
|


![]() |
See an unlimited number of provider assessments. |
![]() |
Review hundreds of reports, webinars, white papers, real-time online vendor performance scores, and more |

![]() |
Historical data by software category, software company, healthcare organization, and services firm |
![]() |
Emerging database on ERP and EMR implementations |