Premium Reports
2018 Decision Insights Report

2018 Decision Insights Report
National Trends & Best Practices

Authored by: | Read Time: 6 minutes

The Decision Insights National Trends and Best Practices report will help providers understand which vendors have market energy, are being considered in purchase decisions, and why their peers are considering those vendors. The report will also explore the relationship between market energy, provider retention, and provider satisfaction in determining which vendors are delivering a superior overall experience for provider organizations. KLAS will be highlighting 30+ vendors in 22 market segments.

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Key Topics

  1. What are Decision Insights?
  2. Highest-Energy HIT Vendors: Who Satisfies and Keeps Their Customers?
  3. The A-List: An Overview
  4. How Does Current Customer Satisfaction Impact Market Energy?
  5. How Do the Drivers of HIT Purchasing Differ by Market Segment?
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.