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Care Management 2017

Care Management 2017
Solutions Struggle to Keep Pace

Authored by: | Read Time: 5 minutes

As reimbursement and care models continue to evolve, health plans pursuing a member-centric approach to care management have increasingly higher expectations of their care management software solutions. Accordingly, solutions are struggling to keep pace with health plans that are moving toward population health and wellness. Which vendors are most supportive of their customers’ goals and innovative enough to meet changing needs? KLAS spoke with 71 health plans to find out.

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Key Topics

  1. Casenet, TCS Healthcare Outperform Increasingly Lackluster Market
  2. Roughly Half of Clients Consider Leaving AxisPoint Health, Cognizant
  3. Medecision Pushes Pop Health Vision; All Vendors Lack Execution
  4. Among TCS Healthcare and Casenet Clients, Innovation Drives Satisfaction and Outcomes

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.