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Community (1–200 Beds) HIS 2018

Community (1–200 Beds) HIS 2018
Innovation Wanted

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With market energy extremely high in the community space, KLAS is planning to do study around the unique needs of the providers whose organizations are on the smaller end of the inpatient hospital market (<200 beds). Providers in this space need the focus and attention from their vendor partners to be successful and to provide the needed functionality for their service lines to take care of their patient populations. Financial viability is top of mind for provider leadership teams in the community space and providers need a more dynamic and forward thinking approach to help them become more financially secure as they begin to take on new risk based agreements and stay viable in the coming years.

EMR purchasing decisions by standalone community hospitals have steadily increased over the last three years, with 2017 marking the first time such decisions accounted for the majority of acute care EMR decisions in the US. With these decisions, community hospitals are giving their HIS vendors notice—innovation wanted. Specifically, innovation to help community hospitals address today’s healthcare challenges and improve their financial viability. With new solutions and new deployment models shaking up some long-held customer perceptions, this report seeks to help community hospitals understand which vendors are innovating to meet their unique needs.

Key Topics

  1. KLAS Definition of Community HIS & Products Included in This Report
  2. Cloud Solution Expectations Boost Perceptions of MEDITECH's Innovation; athenahealth Disrupting Critical Access Market
  3. Seeking Innovation, CPSI Evident & MEDHOST Customers Considering Other Options; Paragon Customers Holding Out Hope
  4. athenahealth and Cerner Partner Most Closely with Customers on Financial Viability
  5. Epic and Cerner Lead in Considerations Thanks to Combo of Innovation and Delivery Track Record


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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.