Thank you !

Access info about Computer-Assisted Coding (CAC) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Computer-Assisted Coding (CAC).

Will you help us?

Take A Survey

Premium Reports
 Download Report Brief  Download Full Report    Zoom in charts

Preferences

   Bookmark

Related Series

Computer-Assisted Coding (CAC) 2019
|
2019
Computer-Assisted Coding 2016
|
2016
Hospital-Based CAC 2014
|
2014
Computer-Assisted Coding 2013
|
2013
Computer-Assisted Coding
|
2012

Related Segments

Related Products

Related Vendors

 End chart zoom
Computer-Assisted Coding 2021 Computer-Assisted Coding 2021
* A page refresh may be necessary to see the updated image

Computer-Assisted Coding 2021
Which Vendors Best Meet Needs in the Face of COVID-19?

author - Mac Boyter
Author
Mac Boyter
author - Jennifer Hickenlooper
Author
Jennifer Hickenlooper
 
April 29, 2021 | Read Time: 5  minutes

Current Time Inside Cache Tag Helper: 10/23/2021 2:39:12 AM and Model.reportId = 1819

The COVID-19 pandemic necessitated rapid coding changes and strong support from computer-assisted coding (CAC) vendors as provider organizations scrambled to adjust to billing and revenue changes. This report explores customer satisfaction with recent updates, each vendor’s response to the crisis, and key metrics that have proven crucial in this market: accuracy/quality of coding suggestions, impact on coder productivity, service and support, and value.

Thank you !

Access info about Computer-Assisted Coding (CAC) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Computer-Assisted Coding (CAC).

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.
Current Time Inside Cache Tag Helper: 10/23/2021 2:39:12 AM and Model.reportId = 1819

Key Findings:

  1. Dolbey Updates Are Met with High Customer Satisfaction
  2. Updates from Optum & 3M Draw Mixed Reviews
  3. Dolbey, 3M & Optum All Helpful in Their Response to COVID-19
  4. Dolbey’s Service & Support Continue to Set the Bar; 3M Customers Report Improvement & Optimism
  5. Customers Say 3M’s Licensing Fees Create Frequent, Unexpected Charges
author - Natalie Jamison
Project Manager
Natalie Jamison
 Download Report Brief  Download Full Report

This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.