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ED Usability 2017

ED Usability 2017
Enterprise Considerations, Not Workflow, Shaping the Future

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For years, best-of-breed vendors have shown that it is possible to deliver an EDIS that meets provider organizations’ needs and expectations for usability and functionality. As the market shifts and enterprise vendors play a larger and larger role, they will need to keep up with the standards set by the high-functioning, best-of-breed solutions. To determine the impact that the most highly adopted ED vendors are having on usability and which are meeting customers’ needs, KLAS sought out hard-to-obtain feedback from physician leadership and ED end users.

Key Topics

  1. Wellsoft, T-System, Picis, and MEDHOST Show Enterprise Vendors What Is Possible
  2. Customers Feel Cerner Has Done Little to Improve Physician Usability
  3. MEDITECH Jumps in Satisfaction but Still Has 3 a Long Way to Go
  4. Epic Stands Out among Enterprise Vendors for Overall Experience, Stumbles in Usability Compared to Best of Breeds
  5. Enterprise Integration Trumps Usability as 5 Healthcare Organizations Vote with Their Feet

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.