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HIE 2016

HIE 2016
Shifts in Vendor Performance and Provider Outlook

Authored by: Bradley Hunter March 2016 | Read Time: 2 minutes

Health information exchange (HIE) was one of the first answers to the challenge of interoperability. Despite a rousing start and years to mature, HIE has largely been a story of missed expectations. More than half of the vendors KLAS reported on in 2011 are no longer competing in the market, including several industry stalwarts. While at least one prominent vendor has pulled out of a tailspin, others are struggling in new ways. Which vendors are most stable? Which are being counted on for the future and why? KLAS spoke with 332 organizations to understand vendors’ past performance and providers’ outlook for the future.

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  1. Best Future Outlook: Epic and Medicity
  2. Interfacing: Epic Speeds Delivery, Leads Quality With InterSystems & ICA
  3. It Can Be Done: Medicity Executes Turnaround
  4. InterSystems and Medicity Handle Most Complex Needs
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.