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Human Capital Management
Finding the Right Vendor Mix

December 14, 2011

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Healthcare providers’ ability to deliver care is more contingent upon people than any other variable. In addition, people and their related costs generally compose 60%–65% of the operating budget. The strain on budgets and revenue, significant staff shortages, and the need to find the right talent to manage meaningful use, ICD-10, and other healthcare reform projects are becoming critical problems for many healthcare organizations to address.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.