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MEDITECH Web Ambulatory

MEDITECH Web Ambulatory
Insights into the Early-Adopter Experience

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For years, MEDITECH has had a successful yet conservative approach to the market. Their newest offering, Web Ambulatory, represents a bold departure and has been widely anticipated by customers for its promise of inpatient/outpatient integration and web-based functionality. How is it going so far? KLAS interviewed 19 of the 22 organizations live on Web Ambulatory to highlight the successes achieved and the challenges faced by early adopters of both the EMR and practice management (PM) pieces.

Key Findings

  1. Integration: MEDITECH Delivers What Others Couldn't
  2. Billing: New Setup, Bugs Very Problematic for Most
  3. EMR: Mobility and UI Are Major Positives for Clinicians
  4. Implementations and Training: Guidance Lacking from MEDITECH, Outside Help Recommended
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.