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2024 BEST IN KLAS
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Physician Advisory Services 2024
A Look at Which Firms Are Driving Satisfaction with Strong Execution & Partnership
Author
Mollie Hunt
Author
Shawn Howell
Author
Braden Taylor
Provider organizations are required to juggle both regulatory and payer contractual challenges while maintaining high-quality patient care. Physician advisory services firms seek to support organizations in these efforts by ensuring prompt, accurate care decisions; adherence to billing standards; and reduction of clinical denials. This report examines the key elements that drive client satisfaction across the physician advisory services market, including execution when making determinations, the strength of client-firm relationships, and the service lines most viewed as market differentiators.
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Key Findings:
- Xsolis Provides Consistent, Accurate & Timely Execution; Clients of Other Firms Report Some Accuracy Variabilities
- Highly Engaged R1 RCM Account Representatives Build Strong Client Relationships; Brundage Medical Group* Seen as Collaborative & Flexible
- R1 RCM’s Forward-Looking Physician Education & Xsolis’ AI Technology Stand Out as Market Differentiators
*Limited data
Writer
Carlisa Cramer
Designer
Breanne Hunter
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.