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2023 BEST IN KLAS
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Zocdoc
First Look 2023
Author
Adam Cherrington
Author
Taelin Bryan
Current Time Inside Cache Tag Helper: 9/22/2023 11:21:08 AM and Model.reportId = 2959
Given the staffing challenges that persist in today’s healthcare market, provider organizations want tools that generate new business and alleviate their scheduling burden. Additionally, a top priority for patients today is the ability to self-schedule online. Zocdoc aims to meet the current needs of both provider organizations and patients through a cloud-based booking platform. This report examines customer experience and satisfaction with Zocdoc’s platform.if you don't have a login, getting started is easy.
Key Findings:
- Zocdoc Customer Experience: An Initial Look
- Points to Ponder
- Zocdoc: Company Profile at a Glance
- Solution Technical Specifications (provided by Zocdoc)
Project Manager
Mary Bentley
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2023 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.