Woman consulting with her doctor using telemedicine

Understanding Remote Patient Monitoring

Remote patient monitoring has been a growing area of telehealth and is an area that we have been watching, but we didn't have a lot of data on it. With the Remote Patient Monitoring 2019 report, our goal was to validate some of the growth and understand some of the changes within the space. And in the space, we wanted to share performance data of the market for the first time. 

The following graph offers succinct descriptions of what KLAS terms the old age and the new age of remote patient monitoring as well as a breakout of which vendors fall under each category.

the old age of rpm the new age of rpm

The New Age

The space is in a new birth so to speak; there is an emphasis on telehealth and on transitioning to the new age of remote patient monitoring—a patient-centric approach that, as the above graphic shows, focuses on patient engagement, tools for patient/provider interactions, and consumer-based hardware. In this new age of remote patient monitoring, the technology and support are intertwined. The technology is readily available, so service becomes more important. Things are happening, as evidenced by Vivify Health being purchased by Optum. But the growth is not as fast as we thought it would be. It is still just creeping along.

We aren’t seeing a two- or three-horse race, but some of the bigger vendors weren’t very easy to find or chose to not participate in the research. The inability to acquire more data was surprising, especially considering how important telehealth and patient monitoring has become within healthcare. 

Knowing the Space

If you are interested to know which vendors are making headway into the new age of remote patient monitoring, I invite you to read the full report. I hope that providers can get a clear sense of what the vendors in the space are accomplishing, a knowledge of the slowness of the growth within remote patient monitoring, and a better understanding of some of the newer vendors compare to established vendors. Some of the players are very well-known vendors, but lesser-known vendors are doing well. 

I expect remote patient monitoring to keep growing and evolving toward its new age. KLAS will continue to measure the space and measure telehealth more broadly.