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population-health-collaboration

Population Health and Patient Engagement: Measuring Success

Participants at the Keystone Summit diligently vetted every detail of the proposed population health framework. One visiting provider executive, who was a bit uncertain of the gatherings benefit at the start, approached me mid-day and enthusiastically told me, “This is really great dialogue; I think the output of this conference will be very beneficial.” I have to agree with him!
  • Software
  • Technology
  • Health Tech
  • Health IT
  • Health Information Technology
  • HIT
  • providers
  • doctors
  • conference
  • summit
  • Keystone
  • health
  • Healthcare
  • health and wellness
  • Population Health
  • Pop Health
keystone-summit

Keystone Summit Providers: How Can Pop Health Vendors Improve?

It was fascinating to see the vendors working alongside the providers in trying to solve the population health puzzle. During the recent KLAS Keystone Summit, we had an opportunity to listen to/discuss ideas with a panel of thought leaders within the provider community.
casting-a-broad-net

Population Health: Casting a Broad Net

When I reflect on my experience at the Keystone Summit this year, I’m awestruck. I’m in awe that we got such a great group of HIT influencers together. I’m in awe that we put together a framework for a complex topic like population health. And I’m in awe that we did it all in such a short time.
full-grown

How Close is Population Health to Being Full-Grown?

“How close are we?” A simple question of possible significant consequence. For a football team, “How close are we to the end-zone?” changes the plays you make. For a marathon runner, “How close am I to the finish line?” changes how hard you push.
  • Healthcare
  • sports metaphor
  • health and wellness
  • health
  • Population Health
  • PHM
  • Pop Health
  • Health Information Technology
  • HIT
the-playbook

Good Sportsmanship and Good Ethics in Population Health

“The object of all competition should be to result in the friendliness, confidence, and goodwill that can never be developed unless you have good sportsmanship and good ethics.”
  • health
  • health and wellness
  • HIT
  • Healthcare
  • PHM
  • Pop Health
  • Population Health
conference-question

What is the Definition of Population Health?

Back in October of 2015, we approached our advisory board and asked if there was a topic worth convening a group of leading vendor CEOs and provider executives to discuss.
  • Information technology
  • IT
  • HIT
  • Pop health tools
  • Population Health Management
  • PHM
  • Pop Health
  • Healthcare
  • healthcare IT
  • health
world-heart-day

How do Enterprise Decisions Affect Cardiology?

Healthcare IT is integrating. As providers look to consolidate their IT landscapes, many cardiology departments still have to use multiple solutions patchworked together in order to meet all of their needs.
  • heart health
  • Heart
  • health and wellness
  • HIT
  • Enterprise solutions
  • CVIS
  • Cardiology
  • Cardio
  • Healthcare
consulting---puzzle-pieces

What are the Emerging Needs of Healthcare Consulting?

In this final blog of my consulting trilogy, I would like to share some insights on our research into where healthcare organizations anticipate needing consulting help in the future.
  • etech
  • research
  • HIT Insights
  • HIT
  • healthcare consulting
  • Healthcare
  • Consults
  • Advisory firms
cover-image---secure-messaging

The Explosive Growth of Secure Communication

Out on the hospital floor, things can get chaotic. The logistical demands of tracking patients, nurses, doctors, administrative staff, and materials can get exhausting. Amidst the coordinated chaos, frustrations over outdated communication methods and worries about HIPAA compliance shouldn’t slow providers down. Yet when given the choice...
potholes

Consulting Potholes: Watch Out For These 5 Things

In my last post, I shared the top 5 critical attributes of a consulting firm that help drive successful engagements for clients. Naturally, we also must discuss the 5 most common struggles experienced when working with external advisory consultants...
  • Challenges
  • Consulting problems
  • Struggles
  • health
  • Healthcare
  • HIT
  • Advisory Firm
  • HIT Consulting
  • Advisory Services
  • Consulting
blockchaine8c170563b3765829cbaff000080311a

Will Blockchain Really Solve the Interoperability Problem?

Security concerns continue as one of the biggest roadblocks between healthcare vendor solutions and true interoperability. If achieving interoperability meant nothing more than making patient data accessible everywhere without regard to privacy or security, the industry would have already achieved success...
consulting-firms

Top 5 Attributes of Effective Advisory Firms

I’ve spoken with many healthcare organizations as of late. As healthcare becomes increasingly complex, many organizations feel the need to look for advisory expertise to help them navigate new issues. Some even express a desire to enlist outside support that can help speed up their own initiatives.
value-based-care823068563b3765829cbaff000080311a

When Will Value Based Care Actually Happen?

Value-based care (VBC) may seem to be the logical goal of healthcare providers; why wouldn’t you focus your attention on the quality of provider performance?
  • Technology
  • Tech
  • IT
  • Healthcare
  • Health IT
  • Pop Health
  • Population Health
  • Caradigm
  • Lightbeam
  • Xerox
  • Health Catalyst
  • Premier
  • Verisk Health
  • Wellcentive
  • Optum
  • IBM
  • Advisory Board
  • VBC
  • value-based care
  • Value Based Care
community-hospital-sign

Community Hospitals: KLAS Is Excited to Look Forward

KLAS defines the community hospital market segment as hospitals with 200 beds or less. As detailed in our most recent community HIS report, providers in the community hospital space prefer ...
  • Health IT
  • health
  • Healthcare
  • HIT
  • Hospital IT
  • Hospital
  • Community Hospitals
tomosynthesis---worth-the-investment0d9c6c563b3765829cbaff000080311a

Which Imaging Solution is Best for Breast Cancer?

Breast cancer is arguably the best-branded medical condition in the United States. One in eight women receive a breast cancer diagnosis during their lifetime, making it the most common cancer worldwide. It stands to reason that patients have become particularly educated regarding this disease.
credit-score-and-care-management

Care Management, Your Credit Score, and the Future

Your health status may be assumed or predicted, at least in part, based on your credit score. So believe researchers at Duke University based on a study published in 2014. The idea might seem a little far out there, sure. But this new kind of thinking mirrors how healthcare organizations, particularly payers, now think about care management—they are embracing new and different paradigms.
the-broken-lock

Healthcare IT Security Solutions: Are You Prepared?

As healthcare solutions become ever more IT focused and the IoT (internet of things) grows ever larger, cyber attacks on care facilities become increasingly prevalent. Many even feel that healthcare lags behind other industries in their ability to secure confidential data.
  • regulation
  • HIPAA Compliance
  • HIPAA
  • KLAS
  • Dell
  • Dell Services
  • Clearwater Compliance
  • Ransom
  • Hospital Attack
  • Hospital
  • Malware
  • ransomware
  • PwC
  • CynergisTek
  • Deloitte
  • Security Advisory Services
  • healthcare IT
  • Health IT
  • Healthcare
  • HIT Security
  • Security
interoperability8cbc6a563b3765829cbaff000080311a

What Do You Need to Achieve Interoperability?

In today’s healthcare IT landscape, it’s hard to find a buzzword bigger than interoperability...
  • athenahealth
  • Cerner
  • Epic
  • HIT Vendors
  • HIT
  • healthcare IT
  • Healthcare
  • health
  • interop
  • interoperability summit
  • Interoperability Measurement Advisory Team
  • Interoperability
a-strong-population-health-team

Why Vendors Must Build a Winning Population Health Team

In order to excel at population health, you have to put all the important pieces together, just as a great coach knows that to win, you have to have a stellar team that plays well together.
  • chicago bulls
  • michael jordan
  • sports
  • sports analogy
  • winning team
  • team
  • big data
  • health and wellness
  • healthcare IT
  • Healthcare
  • PHM
  • Population Health Management
  • Population Health
  • Pop Health
asc639067563b3765829cbaff000080311a

Ambulatory Surgical Centers: Insights Coming Soon

As the demand for healthcare providers to improve patient outcomes, increase efficiency in physician practices, and achieve higher levels of quality grows, so too does the demand for ambulatory surgical centers (ASCs).
  • reduce costs
  • Patient outcomes
  • workflow
  • efficiency
  • Healthcare
  • Health IT
  • ASC
  • surgical center
  • surgery
Doctor with a heart

World Heart Day: A Look At Cardiovascular IT

Today on World Heart Day, KLAS is happy to announce that we’re already hard at work on another cardiovascular report. This upcoming release will...
  • Provider Success
  • Provider
  • KLAS
  • imaging
  • health and wellness
  • heart disease
  • Health IT
  • Healthcare
  • health
  • CVIS
  • Heart
  • World Heart Day
  • Cardiovascular health
  • Cardiology
shutterstock_127239275

Deconstructing PACS: Is it the best solution?

In my recent conversations with healthcare providers, the terms “deconstructed PACS” and “reconstructed PACS” have come up—sometimes even both terms in the same conversation...
  • Healthcare
  • Image storage
  • Images
  • imaging
  • Health IT
  • Picture archive and communication system
  • Archive
  • PACS
shoulder-x-ray

What’s the Best Portable X-Ray for Your Needs?

Like the computer of yesteryear, x-ray technology has traditionally needed a room of its own to function properly. This can pose a significant problem to many patients, particularly those in critical situations, where walking into a room and laying on the x-ray bed is difficult, if not impossible.
  • women's imaging
  • HIT
  • Healthcare
  • GE Healthcare
  • GE
  • Shimadzu
  • Carestream
  • Fujifilm
  • imaging
  • research
  • product review
  • portable x-ray
  • x-ray
Erik Bermudez Acute Care Blog 2 Image Raised Hand

athenahealth and eClinicalWorks: The New Acute Care EMR Market Entrants

I have the responsibility and privilege at KLAS to answer many providers’ inbound questions around the acute care EMR market.
  • University of Toledo Medical Center
  • eClinicalWorks 10i
  • Tidelands health
  • Health Systems
  • Hospital
  • athenaOne
  • enterprise application
  • inpatient
  • Beth Israel Deaconess Medical Center
  • webOMR
  • RazorInsights
  • EMR market
  • KLAS
  • EMR
  • Acute Care
  • eClinicalWorks
  • athenahealth
Bradley Hunter Back to the Fundamentals Blog Image

Population Health: Back to the Fundamentals

In our population health journey as an industry, we need to follow the example of all great sports movies. The team that is challenged consistently has a coach that points the team one way—back to the fundamentals, back to basics.
  • Stratification of Populations
  • Provider
  • Clinical Data
  • EMR
  • Pop Health
  • PHM
  • Population Health
Monique Blog #1 Report Cover Image

Modern-Day Warrior—Pink Sword, Please!

One of the perks of working with healthcare’s superstars is working with individuals who make a difference. I was fortunate enough to cross paths with such a superstar, JoAnn Pushkin.
  • Density Education National Survivors' Effort
  • DENSE
  • mammogram
  • mammography
  • 3D mammography
  • tomosynthesis
  • dense breast
  • JoAnn Pushkin
Erik Buying Decisions Blog 1

Hospital EMR Buying Decisions—Heating Up or Cooling Down?

In June of this year, KLAS released our annual Hospital EMR Market Share Report—and every piece of research points to “heating up.” Meaningful use has largely died down in energy, and buzzwords like population health, interoperability, and a slew of others are now dominating the healthcare IT world. What impact do these new market trends and dynamics have on the replacements and purchasing of core hospital EMRs?
  • Allscripts
  • MEDITECH
  • MEDHOST
  • Healthland
  • Evident
  • eClinicalWorks
  • athenahealth
  • Epic
  • Cerner
  • Paragon
  • McKesson
  • EMR Market Share
  • EMR Buying Decisions
  • EMR
  • EHR
  • Hospital EMR
Bradley PHM Basketball Image

The Skills Needed to Win the Population Health Game

The world of population health management (PHM) is ever changing and evolving. It makes me think of the game of basketball. As every child learns to play the game of basketball, shooting stands out as a very important part of the game. Shooting leads to scoring, and scoring is what is displayed on the scoreboard.
  • NBA
  • Baskeball
  • Patient
  • High-COst
  • High-Risk
  • Population Health Management
  • Population Health
  • PHM
Bob Cash Interoperability Steak Sizzle Blog Image

Interoperability: Will the Taste of the Steak Match the Excitement of the Sizzle?

Several years ago, I was in a meeting to discuss the promotion of a new medical service offered by the organization I was working for. One of our public relations leaders wondered if we might be offering “more sizzle than steak.” It wasn’t that we didn’t have a service worth promoting, but he suggested that it might not be fully developed to the point that its quality and benefit matched the level of promotion we were suggesting.
  • Care Elsewhere
  • Care Everywhere
  • CommonWell
  • Carequality
  • Epic
  • Cerner
  • Interoperability
Warren Blog #3 Cover  Image

Measuring the Success of Value-Based Care Services

As value-based care (VBC) and different variations and combinations of payment models continue to evolve, providers are confronted with the need for new expertise and capabilities. Not only do organizations need to measure and affect clinical care, they also...
  • Truven Health
  • Premier
  • Deloitte
  • Valence Health
  • Conifer Health
  • Healthagen
  • Evolent Health
  • Lumeris
  • Advisory Board
  • PSHPs
  • Payment Programs
  • Risk-Based Contracts
  • payment models
  • VBC
  • value-based care
Price Transparency Joe VDG Blog  Image

Healthcare Price Transparency and the "Mystery" Bill

It's usually the patient waiting for the doctor, but this time it was the other way around. When I arrived at the doctor’s office 20 minutes late for my scheduled appointment and they still accepted me in, I was quite pleased. The fact that my doctor’s visit for a skin condition only took 15 minutes made me even more excited.
  • medical bill
  • Doctor
  • Patient
  • Healthcare Price Transparency
  • Price Transparency
Bob Cash Interoperability Applying Pressure Blog Image

Interoperability - Applying Pressure

More than forty years ago as I completed my Scouting First Aid merit badge, I learned that one of the keys in responding to bleeding is to apply pressure. Of course, applying pressure is not a one-size-fits-all approach.
  • CHIME
  • Argonaut Project
  • Sequoia Project
  • CommonWell
  • patient care
  • Intraoperability
  • HIMSS
  • EMR
  • EHR
  • ONC
  • HIT Vendors
  • MACRA
  • Interoperability
Value-Based Care Warren Whitford

How Well are Vendors Positioning Providers for the Future?

New care-delivery networks and value-based arrangements are emerging in communities nationwide. While the pace of change varies in different communities, healthcare organizations must be proactive or risk being left behind. The transformation in how providers deliver and are paid for services is, and will continue to be, challenging.
  • Valence Health
  • Premier
  • Evolent Health
  • Advisory Board
  • Pay-Per-Performance
  • Fee-for-Service
  • Patient Engagement
  • value-based care
Health Insurer of the Future?

Health Insurer of the Future? Health "Ensurer"

Yes, we need coverage. I have five kids, so I can’t get by without it and wouldn’t even dare to try. But you have to admit, don’t we all find ourselves thinking, when (if ever) does the real value of health insurance kick in?
  • health and wellness
  • fee for service
  • pay per performance
  • Accountable Care
  • value-based care
  • Health Insurance
  • Insurance
  • Health Insurer
Security Blog 2 Image Trisha A

Healthcare Security Maturity?

It is common to hear that healthcare is lagging behind financial services and other industries when it comes to information security. Unfortunately, it is also common to hear of patient health information breaches, phishing attacks on hospitals, and compromised personal health information.
  • CHIME
  • HIT Security Research
  • IT security
  • healthcare IT security
  • HIPAA
  • phishing
  • patient health information security
  • Privacy
  • Security
Interoperability Blog Bob Cash Garden Furrows

Interoperability: Getting the Water to the End of the Row

Our current situation with interoperability is one where the water rests, figuratively, at the head of the row with tremendous potential to water a fertile field. But, in a few instances, we have not really opened the irrigation gate at all; and more often, we have started the flow but have not
  • connectivity
  • EMR
  • clinician workflow
  • Interoperability
Value-Based Care Blog 1

Value-Based Care Transformation: How some providers are measuring success

It has been nearly nine years since the Institute for Healthcare Improvement launched initiatives designed to simultaneously improve the patient experience, improve the health of populations, and reduce the per-capita cost of healthcare. Now, unaligned incentives along with fragmentation and lack of coordinated care continue to be major issues within the U.S. healthcare system.
  • clinical outcomes
  • clinical care
  • patient satisfaction
  • patient access
  • patient experience
  • Population Health
  • fee for service
  • pay per performance
  • Payment reform
  • coordinated care
  • value-based care
Joe VDG Blog Accountable Scare

Accountable Care Is Now Accountable Scare

Once considered unique and applicable to just a limited number of healthcare organizations, accountable care models and programs now dot the map and dominate local and national healthcare conversations.
  • Patient outcomes
  • Population Health
  • Provider
  • Payvider
  • Payer
  • Patient Engagement
  • Care Management
  • value-based care
  • Accountable Care
4 April 2016 Security Blog Trisha

Healthcare Cybersecurity: an Everyday Headline

Phishing, data breaches, ransomware, bitcoins—buzzwords that are becoming all too familiar in the headlines and are certainly included in the boardroom discussions of healthcare facilities around the globe.
  • Security Advisory
  • personal health record
  • cybersecurity
  • security breach
  • Office of Civil Rights
  • bitcoin
  • ransomware
  • Data Breach
  • phishing
  • Healthcare Cybersecurity
Kent Gale Blog 12

Interoperability: Was It a Fair and Accurate Measurement?

The 2015 interoperability study is my all-time favorite KLAS study in my 19 years of doing studies. The interoperability research has done the most of any study I have done to dispel misperceptions and rumors and transparently report on how individual vendors are delivering. To get things right, we had to face the fact that gathering research without having it tagged as biased or flawed was a difficult challenge.
  • Stan Huff
  • Micky Tripathi
  • Beth Israel Deaconess Medical Center
  • John Halamka
  • Boston Children's Hospital
  • Daniel Nirgin
  • Allina Health
  • Susan Heichert
  • Orlando Health
  • Allscripts
  • Rick Schooler
  • Spectrum Health Cio
  • Cerner
  • Patrick O'Hare
  • Epic
  • Lee Memorial
  • Mike Smith
  • Truman Medical Center
  • Mitzi Cardenas
  • NextGen Healthcare
  • MEDITECH
  • Citizens Memorial
  • Denni McColm
  • EHR
  • EMR
  • Kent Gale
  • Interoperability
Reality Check Blog #11 C

A Reality Check

It is abundantly clear to me that the public perception of what is happening with interoperability is not in line with reality. I have seen many EMR vendors up close and personal, and there is a dramatic variance between vendors. I have had the privilege of debating, discussing, and sharing insights and thoughts with most of these industry senior executives...
  • 2015 Interoperability Study
  • KLAS Keystone
  • athenahealth
  • Jonathan Bush
  • MEDITECH
  • Howard Messing
  • DC
  • Washington
  • Marriott International
  • Bill Marriott
  • EMR
  • Interoperability
Kent Gale Blog #10 C

Data blocking: pernicious evil or random personal preference?

Sending our two young sons to bed without dinner because they were fighting, even after a serious warning—is that appropriate discipline that engenders accountability and creates responsible, kind adults? Or is it a ploy to save money, guarantee a quiet adult evening, enjoy all the food for ourselves, and/or abuse our children? It may be a stretch, but...
  • Sequoia Project
  • Carequality
  • CommonWell
  • CareEverywhere
  • sharing patient records
  • Data Blocking
  • Interoperability
Kent Gale Blog #9 C

Interoperability: How Perception Maps to Reality

Our CHIME panel of CIOs included a great question in the October 2015 Interoperability study that provided valuable findings worth reviewing today to eliminate misinformation and help you understand where perception matches reality.
Kent Gale Blog #8 Image

Peer Pressure and Interoperability; Does Anonymity Help?

The peer pressure around public statements and public actions can do much good or much harm. This second blog in a series of three explores what happens when passionate industry participants can express themselves free from public scrutiny.
  • CommonWell
  • Siemens
  • RelayHealth
  • NextGen
  • MEDITECH
  • McKesson
  • Greenway
  • GE Healthcare
  • Epic
  • eClinicalWorks
  • Cerner
  • athenahealth
  • Allscripts
  • EMR
  • Interoperability
Kent Gale Blog #7

American Idol winner based on votes—similar to providers voting on individual vendor connectivity

For provider organizations, connecting to outside EMRs is a part of their everyday life, and the October Interoperability 2015 study gave them a chance to vote on the easiest and most difficult vendors to connect with when sharing outside patient data.
  • MEDITECH
  • McKesson
  • Greenway
  • GE
  • NextGen
  • eClinicalWorks
  • Appscripts
  • CCD
  • Cerner
  • athenahealth
  • Epic
  • Patient data
  • Interoperability
  • EHR
  • EMR
  • vendor connectivity
Kent Gale Blog Interoperability Series 6

Interoperability and Your Travel Agent: Is There a Connection?

Our October 2015 interoperability findings confirmed that 91% of providers participating in information exchange were exchanging patient records with outside organizations. About three-quarters of those were pushing records (TOC documents) to others, typically in the form of CCDs. One third reported they were actually requesting and pulling records that were potentially consumed by their resident EMR. Now, what does “consumed” really mean?
  • medical-summary document
  • C-CDA
  • MEDITECH
  • Allscripts
  • NextGen
  • McKesson
  • Greenway
  • GE
  • eClinicalWorks
  • athenahealth
  • Epic
  • Cerner
  • CCD
  • electronic sharing
  • EMR
  • Interoperability
Vendor Connections Kent Blog #5

Why are so few sharing inside the family? Same-vendor connections should be easier!

Transparency around vendor performance is the passion at KLAS. It all started in 1996 when Scott Holbrook, Leonard Black, and I debated how best to measure vendor performance and transparently report it to the provider community. Had I known how difficult starting KLAS would be, I likely would have opted out. But considering the opportunities we have had to help providers and the wonderful relationships we have established, I am so glad I opted in!
  • patient records
  • HIE
  • EHR
  • EMR
  • Epic
  • eClinicalWorks
  • Cerner
  • athenahealth
Kent Gale Blog Connectivity

Connectivity: Where does the rubber meet the road? A closer look at eHealth Exchange (The Sequoia Project)

Real measurement of patient record sharing brings clarity to what is actually happening. Public statements by collaboration leaders and vendor sponsors, however well intended, can create distrust if shown to be inaccurate. Excited announcements referring to hundreds of customers leaves a sense of great success when those customers have yet to go live with the solution and enjoy the benefit.
Kent Gale Interoperability Blog

Interoperability—It starts with the EMR vendors . . . Who’s in the game?

Hundreds of EMR/EHR vendors are government certified, and as the origin of the patient record, they are expected to be interoperable. KLAS invited 12 prolific EMR/EHR vendors to attend the Keystone Summit to test, evaluate, and modify an interoperability questionnaire originally built by a group of provider experts KLAS called the fantastic four.
  • Keystone Summit
  • Interoperability
  • EHR
  • EMR
Part of Long-Term Plans (Quadrant) PHM Blog

What It Means to Be a Successful Population Health Management Vendor in 2016

In an emerging market, being a good vendor doesn’t mean being perfect right out of the gate or right out of the box. In many ways, that’s impossible now; not only are solutions in the process of maturing, but providers themselves are still figuring out what PHM means for them—and discovering that it’s a moving target.
  • Population Health Management
  • Pop Health
Kents Blog Interoperability: Polevault

Interoperability: Counting Transactions is Not the Answer

When vendor CEOs challenged KLAS to find a way to deeply measure interoperability, it seemed an impossible task. Even though KLAS has bright people, a deeper industry measurement needed serious expert guidance and oversight.
  • Keystone Summit
  • KLAS Keystone Summit
  • Interoperability