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KLAS Articles

Patient Self-Scheduling 2024: Meeting Patient Needs through Standalone Solutions

Patient Self-Scheduling 2024: Meeting Patient Needs through Standalone Solutions

11 Apr 24 by Adam Cherrington and Ciera Walker

KLAS recently published the 2024 Patient Self-Scheduling report, which looks at the capabilities of and customer satisfaction with standalone self-scheduling solutions.

AI in Healthcare: Organizations Starting to Expand beyond Clinical and PHM Use Cases

AI in Healthcare: Organizations Starting to Expand beyond Clinical and PHM Use Cases

9 Apr 24 by Benjamin Cassity and Jennifer Hickenlooper

How is AI currently being used by provider and payer organizations, what outcomes have they achieved, and what do they have planned for the future?

Report Roundup: KLAS Reports Published in March

Report Roundup: KLAS Reports Published in March

2 Apr 24 by Sharlin Bird

In March KLAS published reports on the interoperability of clinical communications, revenue cycle analytics solutions, the state of PACS solutions in Canada, and more.

An Advanced Digital Market: Middle East/Africa EHR 2024

An Advanced Digital Market: Middle East/Africa EHR 2024

28 Mar 24 by Sidney Tate and Spencer Corbett

Healthcare organizations in the Middle East especially are moving beyond core EHR capabilities and increasing their digital strategies to go deeper across the enterprise.

The Importance of Partnership in the Ambulatory RCM Services Market

The Importance of Partnership in the Ambulatory RCM Services Market

26 Mar 24 by Alex McIntosh, Andy Paulsen and Mollie Hunt

KLAS recently published the 2024 Ambulatory RCM Services report looking at some of the firms being used in RCM, the type of work they do, and the client experience.

Celebrating Passion at the Best in KLAS® Award Show

Celebrating Passion at the Best in KLAS® Award Show

19 Mar 24 by Sharlin Bird

Each year during HIMSS, KLAS puts on an exclusive Best in KLAS Awards Show for all the winners of the year’s Best in KLAS awards.

Taking a Platform Approach over Standalone Solutions: Enterprise Revenue Cycle Management Platforms 2024

Taking a Platform Approach over Standalone Solutions: Enterprise Revenue Cycle Management Platforms 2024

12 Mar 24 by Jaren Day

KLAS recently spoke with deep adopters of vendors' enterprise RCM offerings to gauge where the market stands and what challenges remain.

Report Roundup: KLAS Reports Published in February

Report Roundup: KLAS Reports Published in February

5 Mar 24 by Sharlin Bird

It was a great month for reports beyond Best in KLAS, with eight healthcare IT insights reports, a partnership report, and five new emerging insights reports.

How to Use the Best in KLAS® Report as an HIT Vendor or Services Firm

How to Use the Best in KLAS® Report as an HIT Vendor or Services Firm

27 Feb 24 by Mark Allphin

See the top ways vendors can leverage the data found the Best in KLAS report.

Growth in the 2024 Best in KLAS Global Report

Growth in the 2024 Best in KLAS Global Report

22 Feb 24 by Jonathan Christensen

The 2024 Global Software report represents the next step forward for KLAS as we were able to break the European region into five subregions.

Progress Is Possible: Highlighting the “Most Improved” in Best in
KLAS

Progress Is Possible: Highlighting the “Most Improved” in Best in KLAS

20 Feb 24 by Elizabeth Pew

In addition to the Best in KLAS designation, KLAS also recognizes the solutions and services whose customers have reported the most improvement since the previous year.

A Recap of Recent KLAS Emerging Insights Reports

A Recap of Recent KLAS Emerging Insights Reports

13 Feb 24 by Sharlin Bird

Take a look at KLAS' most recent reports from the past three months of KLAS’ Emerging Insights research.

How to Use the Best in KLAS® Report as a Healthcare Provider

How to Use the Best in KLAS® Report as a Healthcare Provider

6 Feb 24 by Bob Cash

Learn about all the ways healthcare providers can maximize their use of the Best in KLAS report.

Report Roundup: KLAS Reports Published in January 2024

Report Roundup: KLAS Reports Published in January 2024

1 Feb 24 by Sharlin Bird

We saw the publication of a few noteworthy reports this month, including the publication of two Arch Collaborative Impact Reports

Why KLAS Publishes the Best in KLAS® Report

Why KLAS Publishes the Best in KLAS® Report

30 Jan 24 by Sharlin Bird

Talk to any KLAS employee, regardless of their role, and they’ll tell you that the Best in KLAS report takes a lot of effort, but that it's worth it.

2024 Middle East/Africa Best in KLAS® in Acute Care EHR and PACS – A Special Preview

2024 Middle East/Africa Best in KLAS® in Acute Care EHR and PACS – A Special Preview

27 Jan 24 by Tiffany Burnett

To celebrate KLAS’ Middle East Summit this weekend, we are announcing two 2024 Best in KLAS winners in that region ahead of publication.

Reviewing KLAS Findings on Burnout

Reviewing KLAS Findings on Burnout

10 Jan 24 by Sharlin Bird

Ahead of a new report covering trends in physician and nurse burnout, I’m reviewing some of KLAS’ most relevant learnings on burnout.

CCM Ambulatory Pharmacies at Health Systems: Improving the Patient Experience

CCM Ambulatory Pharmacies at Health Systems: Improving the Patient Experience

9 Jan 24 by Jennifer Hickenlooper and Jacob Brown

CCM recently partnered with KLAS to survey health system leaders about the digital strategies and technologies employed by their ambulatory pharmacies.

Report Roundup: KLAS Reports Published in December

Report Roundup: KLAS Reports Published in December

3 Jan 24 by Carlisa Cramer

In December, many KLAS published reports were the first of their kind, including reports on data and analytics services, and more.

PACS: A Look at a High-Energy Market

PACS: A Look at a High-Energy Market

13 Dec 23 by Monique Rasband, Spencer Corbett and Sidney Tate

There is a lot of energy in the US PACS market right now. To share what is happening in this market, we recently published our 2023 PACS report.

Discovering Payer Healthcare IT Trends with EY-Parthenon

Discovering Payer Healthcare IT Trends with EY-Parthenon

8 Dec 23 by Ruirui Sun

To help bring some transparency to the payer IT space, EY-Parthenon and KLAS recently published our findings in this report.

A Survivor’s View: Engaging Patients through Digital Health

A Survivor’s View: Engaging Patients through Digital Health

7 Dec 23 by Jared Jeffery

I recently sat on a panel of superheroes from the patient empowerment world to discuss how to engage patients as part of KLAS’ Patient & Consumer Innovation summit.

Report Roundup: KLAS Reports Published in November

Report Roundup: KLAS Reports Published in November

5 Dec 23 by Sharlin Bird

Some of KLAS’ published reports in November covered digital pathology in the US, the state of the PACS industry, and 2 executive overviews of recent summits.

Drug Diversion Monitoring: Energy High around AI

Drug Diversion Monitoring: Energy High around AI

29 Nov 23 by Jackson Tate, Lance Merrell and Jennifer Hickenlooper

Read about the KLAS 2023 update on the drug diversion monitoring market, focusing on vendor performance and available functionality.

Payment Accuracy & Integrity Solutions: Mapping out a Complex Market

Payment Accuracy & Integrity Solutions: Mapping out a Complex Market

28 Nov 23 by Joe VanDeGraaff and Ruirui Sun

In October, KLAS published the 2023 Payment Accuracy and Integrity Solutions report—our first on this highly complex and important segment.

Digital Pathology: Insights from Early Clinical Adopters in the US

Digital Pathology: Insights from Early Clinical Adopters in the US

27 Nov 23 by Eder Lagemann and Sidney Tate

Adoption of digital pathology in the US is early but expected to grow significantly. KLAS interviewed 14 early clinical adopters to learn more about this market.

Report Roundup: KLAS Reports Published in October

Report Roundup: KLAS Reports Published in October

1 Nov 23 by Sharlin Bird

Explore the key highlights and implications of KLAS' October publications, which provide valuable insights.

Patient Financial Engagement: The Road Map of Engaging Patients on Payments

Patient Financial Engagement: The Road Map of Engaging Patients on Payments

24 Oct 23 by Jared Jeffery

Learn more about the discussion during the patient financial engagement panel held at KLAS' DHIS 2023 event.

The Promising Future of Virtual Sitting & Nursing

The Promising Future of Virtual Sitting & Nursing

17 Oct 23 by Schafer Jackson and Ciera Walker

KLAS recently started measuring some of the solutions available in the virtual sitting and nursing market. We share our findings in our first-ever report.

Announcing the 2023 KLAS Emerging Solutions Top 20

Announcing the 2023 KLAS Emerging Solutions Top 20

11 Oct 23 by Kyle Chilton

The recent Emerging Solutions Top 20 report offers an easy way to identify KLAS-validated solutions with the most potential to support the Quadruple Aim.

KLAS Reports Published in September

KLAS Reports Published in September

10 Oct 23 by Sharlin Bird

Take a look at the recent research published by KLAS during the month of September.

The Digital Front Door Solutions Vendor Guide: A Webinar Recap

The Digital Front Door Solutions Vendor Guide: A Webinar Recap

3 Oct 23 by Sharlin Bird

KLAS and THMA published a joint report on the digital front door to share findings with the industry on the vendors working in this arena.

A Look at the Telehealth & RPM Ecosystem

A Look at the Telehealth & RPM Ecosystem

28 Sep 23 by Schafer Jackson and Ciera Walker

Throughout 2023, KLAS has published multiple telehealth/RPM reports to help healthcare organizations as they make purchase decisions.

How Health Systems Are Navigating 2023: Bain & Company and KLAS Report

How Health Systems Are Navigating 2023: Bain & Company and KLAS Report

20 Sep 23 by Rebecca Hammond

Delve into the most recent findings of the 2023 Healthcare Provider IT Report, co-authored by KLAS Research and Bain & Company.

KLAS Reports Published in August

KLAS Reports Published in August

18 Sep 23 by Sharlin Bird

Get a glimpse of the healthcare IT research KLAS published during the month of August.

The Payer-Provider Divide: Finding Common Ground Among Frenemies

The Payer-Provider Divide: Finding Common Ground Among Frenemies

13 Sep 23 by Jared Jeffery

While payer-provider relationships have traditionally been fraught, the efforts of those in attendance at the K2 summit should inspire hope.

Robert Rodger’s Guide to Revenue Cycle in Healthcare

Robert Rodger’s Guide to Revenue Cycle in Healthcare

7 Sep 23 by Jared Jeffery

Robert opened KLAS’ inaugural Revenue Cycle Summit by laying out his guidebook to innovating in the revenue cycle management (RCM) area.

Remembering Lois Krotz: A Legacy of Innovation, Passion, and Care

Remembering Lois Krotz: A Legacy of Innovation, Passion, and Care

30 Aug 23 by Jared Jeffery

The world of healthcare IT is vast, with many shining stars. But every so often, a supernova emerges, outshining all others.

KLAS Reports Published in July

KLAS Reports Published in July

15 Aug 23 by Sharlin Bird

July saw the publication of reports on a variety of heavy-hitting topics, including telehealth, healthcare IoT security, and complete looks at 5 large EHR vendors.

Capabilities Vendors Offer across Patient Engagement

Capabilities Vendors Offer across Patient Engagement

10 Aug 23 by Dan Czech and Adam Cherrington

To help shed some light on the capabilities that vendors offer, KLAS recently published our 2023 Patient Ecosystem report.

The Evolution of Use Cases in the Care Management Market

The Evolution of Use Cases in the Care Management Market

27 Jul 23 by Ruirui Sun, Joe VanDeGraaff and Jennifer Hickenlooper

The recent Payer Care Management report shows which vendors are building strong customer relationships and innovating their technology.

Digital Health and the Direction of AI in Healthcare

Digital Health and the Direction of AI in Healthcare

18 Jul 23 by Sharlin Bird

Ahead of KLAS’ annual Digital Health Investment Symposium, experts at our sponsoring companies shared their high-level thoughts on digital health and AI.

KLAS Reports Published in June

KLAS Reports Published in June

13 Jul 23 by Sharlin Bird

June saw the publication of a variety of KLAS reports from our more traditional market reports to new ecosystem reports focusing on five ambulatory EMR vendors.

Current Trends in US Hospital EMR Market Share

Current Trends in US Hospital EMR Market Share

29 Jun 23 by Paul Warburton and Tyson Blauer

Our recent report on acute care EMR market share gives critical updates for anyone wanting to know more about the current state of the market.

KLAS Reports Published in May

KLAS Reports Published in May

13 Jun 23 by Sharlin Bird

Several insightful reports were published during the month of May, including the much-anticipated US Hospital EMR Market Share report.

Defining Digital Transformation Consulting

Defining Digital Transformation Consulting

6 Jun 23 by Robbie Bullough, Dan Czech and Warren Whitford

The Digital Transformation Consulting report provides an overview of the digital transformation consulting market and further insights into firm performance.

Moving Epic in the Cloud: Strategies from Early Adopters

Moving Epic in the Cloud: Strategies from Early Adopters

9 May 23 by Mike Smith and Emily Paxman

Given the potential benefits, health systems are reporting increasing interest in utilizing a public hyperscale cloud provider to support their EHR environment.

KLAS Reports Published in April 2023

KLAS Reports Published in April 2023

3 May 23 by Sharlin Bird

With each published report, KLAS aims to empower healthcare organizations to make better technology decisions.

An Update in Enterprise Imaging

An Update in Enterprise Imaging

27 Apr 23 by Monique Rasband and Sidney Tate

The Enterprise Imaging 2022 report is a much-needed update and provides visibility into the performance of enterprise imaging vendors.

The Art of the Possible in Payer/Provider Collaboration

The Art of the Possible in Payer/Provider Collaboration

25 Apr 23 by Aurene Wilford and Boyd Stewart

In our recent Points of Light 2023 report, KLAS highlights the art of the possible when payers and providers work together.

KLAS Reports Published in March 2023

KLAS Reports Published in March 2023

18 Apr 23 by Sharlin Bird

During the month of March, KLAS published 11 market reports, 2 Arch Collaborative Impact reports, and 7 emerging solution reports.

Examining the EMR Markets in Asia and Oceania

Examining the EMR Markets in Asia and Oceania

11 Apr 23 by Jonathan Christensen and Everton Santos

Our first report on EMR market share and vendor performance in Asia/Oceania provides a high-level overview of the region and separate looks at the unique trends of the two markets there.

KPMG and Veradigm are 2023’s Most Improved Vendors

KPMG and Veradigm are 2023’s Most Improved Vendors

4 Apr 23 by Sharlin Bird

When you read the Best in KLAS report, you’ll notice a special section focusing on the most improved vendors.

The Wrestle to Make Interoperability and External Data More Meaningful

The Wrestle to Make Interoperability and External Data More Meaningful

23 Mar 23 by Paul Warburton and Tyson Blauer

KLAS surveyed provider organizations that vendors identified as their deepest adopters of interoperability, and we recently published our findings in a new report.

KLAS Reports Published in February 2023

KLAS Reports Published in February 2023

14 Mar 23 by Sharlin Bird

In February KLAS published Best in KLAS, 4 market reports, and 10 emerging solution reports sharing important insights for healthcare professionals and vendors.

Deepening Healthcare Relationships in Egypt and the Middle East

Deepening Healthcare Relationships in Egypt and the Middle East

8 Mar 23 by Everton Santos and Steve VanWagenen

We are pleased to highlight how KLAS insights and services are and will be making a continued impact in both Egypt and the Middle East.

The Promise of Automated Prior Authorization

The Promise of Automated Prior Authorization

1 Mar 23 by Dustin Cragun and Tyler Sycamore

Meeting prior authorization requirements is a challenge for healthcare organizations and their vendors at this point in time. But, when it comes to automation, prior authorization promises to be low-hanging fruit.

KLAS’ Initial Look at EMR Consulting Services in Canada

KLAS’ Initial Look at EMR Consulting Services in Canada

28 Feb 23 by Trent Davis and Sidney Tate

Our recent Canada EMR Consulting Services report is our first-ever look at various EMR consulting services in Canada. This report gives an overview of the services different firms are providing.

Credentialing: A Crucial Part of the Healthcare Conversation

Credentialing: A Crucial Part of the Healthcare Conversation

2 Feb 23 by Emily Paxman

KLAS’ current credentialing report focuses on the components of credentialing software that most impact efficiency and highlights which vendors are doing well in that regard.

A First Look at CMS Payer Interoperability

A First Look at CMS Payer Interoperability

1 Feb 23 by Ruirui Sun and Joe VanDeGraaff

A new payer interoperability market emerged after CMS announced a mandate on secure patient data exchange, and began enforcing it in July of 2021. Learn more about vendor performance in this follow-up report from KLAS.

Customer Satisfaction in Home Health

Customer Satisfaction in Home Health

26 Jan 23 by Paul Hess

Two recent KLAS reports on home health help readers gain insights into the biggest challenges that face home health agencies.

A Vulnerable PACS Market

A Vulnerable PACS Market

5 Jan 23 by Sidney Tate

In KLAS' recent PACS 2022 report, you can find out how well vendors are addressing market challenges and meeting the needs of customers in the US.

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