All Blog Articles

Investment Blog - Bob Cash

The Role of HIT Investment in Solving the Big Problems

During a discussion about challenges facing young and/or developing healthcare IT companies, several people shared the need for stronger interoperability between healthcare applications and stated that efforts to connect through EHRs often met stiff resistance and economic barriers.
Waterfall

The Population Health Cornerstone Summit

Trying to capture the thoughts of this group of pop health leaders was akin to attempting to catch a waterfall in a measuring cup, which is to say that acting as scribe was much harder than I had originally anticipated it would be.
  • KLAS Event
  • Pop Health
  • Cornerstone Summit
  • Population Health
Data Analytics

Do Payers Need Real-Time Data for Analytics?

RA is also tied closely to quality analytics, as HCCs are often used to identify gaps in care. So do payers need real-time data? Our Payer Advisory Board expressed a desire for KLAS to conduct research on which vendors provide real-time data for quality analytics. The reason behind this request? ...
  • Payvider
  • Real Time Data
  • Risk Analytics
  • HEDIS
  • Risk Adjustment
  • Payer
Progress

KLAS and Vendors – Consistent Progress through Candid Feedback

Provider feedback further encouraged the firm to partner even better with customers by “serving to sell.” KLAS told the firm that during the sales process, they should focus on outcomes and delivering success for customers instead of just trying to close deals.
  • Serve to Sell
  • Service
  • KLAS and Vendors
  • KPI
Silver Bullet

Is Population Health the Silver Bullet Healthcare Needs?

Big data will bring consumerism to healthcare, solve price-transparency issues, reduce healthcare costs, and end world hunger! Maybe that’s a tad hyperbolic, but it’s hard to overstate the expectations surrounding population health solutions.
  • Healthcare
  • Pop Health
  • KLAS Events
  • Population Health
Healthcare Investing

What is the Best Way to Invest in Healthcare?

KLAS had kept the investing community at arms-length. To see a room filled with healthcare-focused investors, alongside providers and vendor organizations was certainly a sight I hadn’t imagined 20 years ago when we first started measuring HIT.
  • Biggest Challenges in HIT
  • Investment Symposium
  • Digital health
  • KLAS Event
Building Bridges

Building Bridges Between Healthcare Providers and Vendors

Through our research, we gain insight from the provider community. Through our KPIs, we learn what’s happening among the vendors. Together, these experiences allow KLAS a unique perspective on the HIT industry.
  • Vendor Success Principles
  • Vendor Engagements
  • KLAS Story
Buying a Partnership

Providers Are Buying Partnerships, Not Products

Providers are buying an IT team, a support team, an implementation and training team, a team of developers that understand healthcare, and an executive team that knows the direction healthcare is going in and can create a strategy that aligns technology with the ever-changing needs of providers. This sounds like more than just software.
  • Enterprise Imaging
  • imaging
  • Keystone Summit
  • KLAS Conference
  • KLAS Event
The Delicate Arch

KLAS Research and the Delicate Balance of Impartial Data

A striking visual, the arch rises out of the alien, red rock of southern Utah and stands as a recognizable symbol of the state of Utah, where KLAS is located. That might be reason enough for us to include the arch in our logo; we are proud of our roots. But there is more behind our use of the monument.
Clinician Burnout

The 3 Biggest Challenges in Healthcare IT

I was recently given the opportunity to sit in at some of the breakout sessions of KLAS’ Digital Health Investment Symposium. The group was brought together to, among other things, discuss the biggest challenges that Healthcare IT (HIT) faces and how best to solve those problems.
  • Interoperability
  • Investment Symposium
  • KLAS Event
  • Digital health
Telehealth: Which Vendors Help?

Telehealth: Which Vendors Can Help You Succeed?

While adoption isn’t widespread and movement is slow, our research shows that telehealth is happening. Despite the significant barriers, providers are engaging with vendors and offering virtual care to patients. There is excitement about the potential of telehealth, and providers are passionate about new avenues of improving healthcare.
KLAS Investment Symposium

Healthcare Investments: Good Investing Leads to Good Care

In a first for KLAS, today we gathered leaders in the financial sector of healthcare for our inaugural Digital Health Investment Symposium. Adam Gale mentioned, opening our Investment Symposium, there was a time where KLAS very intentionally ‘stiff-armed’ investors. Our focus, as a young company 20 years ago, was to serve the provider and the provider alone. This decision was influenced heavily by our mission to “improve the world’s healthcare.”
  • KLAS Events
  • HIT
  • Consumerism in Healthcare
  • Consumerism
  • Population Health
  • Digital health
  • Investor Symposium
Telehealth Fact or Fiction

Telehealth: Separating Fact and Fiction

Telehealth is a common buzzword in healthcare IT these days. But is it actually happening? What does it actually look like? And is it worth it? These are questions KLAS is working to answer in our upcoming telehealth report.
Provider Cost of Care

Cost of Care: The Provider Perspective

As we prepare for the upcoming Investment Symposium, we’ve discussed several big topics that have the attention of providers, vendors and investors alike. We started with a discussion on population health and realized quickly that a large piece of that discussion focuses around how we pay for healthcare.
Population Health or Population Sickness

Population Health or Population Sickness?

As great as it sounds, the PHM movement is not all that it seems. At least not yet, not in terms of healthcare information technology (HIT). While the term population health has caught on everywhere, it’s not yet in practice in most places.
EMR Usability Improvements

How to Make Your EMR More Usable

So, we slammed in the EMRs to get the meaningful use money. Many organizations did not have an effective plan for how to implement the EMR in order to improve quality of care of care delivery & efficiency.
Clinican Adoption

How to Drive Clinician Adoption of Population Health

As we’ve prepared to host the KLAS Investment Symposium later this month, with our partners: TripleTree, Intermountain Healthcare and the Marwood Group - we’ve wrestled with what subjects would bring the most value to attendees.
Cost of Care

How Do You Define the Cost of Care?

Healthcare payers, provider organizations, and especially patients all agree that healthcare costs are at unsustainable levels. One potential solution to this far-reaching problem is the new value-based care payment model.
  • healthcare financials
  • COC
  • Total Cost of Care
  • Cost of Care
Future of Enterprise Imaging

What is the future for Enterprise Imaging?

KLAS recently hosted a Keystone Summit for enterprise imaging. Earlier in the year we discussed what the topic of our Keystone Summit should be, with several obvious big topics lined up.
  • KLAS Conferences
  • Keystone Summit
  • imaging
  • Enterprise Imaging
Keystone Summit

The Keystone Summit on Enterprise Imaging

When great events occur, there are three types of persons manifested: First, the one who doesn’t realize that anything great is happening; second, the one who realizes something is going on but doesn’t know what it is; and third, the one behind the scenes making it all happen
KLAS Keystone Summit 2017

The Pioneers of Enterprise Imaging

Part of moving enterprise imaging to the forefront of HIT will involve pulling it out of radiology. Our best chances at success will come when providers in the specialties that use images (dermatology, ophthalmology, etc.), as well as primary care physicians, see the need for and become passionate advocates of enterprise imaging. One Summit participant put it this way: “Don’t see enterprise imaging as simply ‘radiology plus.'"
USA, UK

KLAS and the NHS: How will the UK Measure Interoperability?

I am really delighted to see that KLAS has begun their journey in helping the UK healthcare system measure interoperability. Having met with a cross section of CIOs and CCIOs in all care settings the KLAS team are getting this model together to reflect the UK health care system.
  • United Kingdom
  • UK
  • Interoperability
  • HIT
  • Healthcare industry
  • Healthcare
  • Health IT
Innovation Blog Cover Resized

Cube Brilliance - Why Context Matters in Healthcare Innovation

Early last month, I took the chance to get out of the office and spend the day among the blooming gardens of Thanksgiving Point in Lehi UT for the Utah HIMSS Innovations and Awards conference. Among the many impressive speakers, one that stood out to me was Todd Dunn, the Director of Innovation for Intermountain Healthcare Transformation Lab.
Sepsis cover image

Sepsis: Demonstrating CDS Progress in Healthcare

KLAS recently published our first report on Sepsis. A first of it's kind, Kody Hansen takes to the blog to discuss which vendors are impacting the fight against sepsis, and how they're doing it.
  • Hospital
  • inpatient
  • disease
  • Infections
  • health and wellness
  • Health IT
  • HIT
  • Healthcare
  • KLAS
  • Infection control
  • Infection
  • Sepsis
  • CDS
Doctor with bad news

Why We Do What We Do at KLAS

There are rare people in your life who are so important, so influential, and so close and personal that it is impossible to adequately express what they mean to you. For me, one of these people was Halvor Bailey. He was my best friend. He was closer than a brother. You can imagine my shock when I was informed of his sudden, unexpected, and untimely death at only 45 years old. He was the father of five children, the beloved son of his parents, and a friend to countless others. It was an inconceivable loss to all of us.
  • doctors
  • Health insights
  • HIT
  • health
  • Affordable Healthcare
  • Measurement
  • Making A Difference
  • Healthcare
  • KLAS
  • Why We Do What We Do
Think inside the box

The Digital Hospital in a Box

Imagine if the hospital EHR came in a box ready to deploy, would we be ‘playing’ with the box within the first week I wonder? Once upon a time we used to talk about a hospital without boundaries, in some areas that evolved to a liquid hospital, as we move to the next decade a new idea is starting to emerge, a new parallel, the digital hospital in a box.
Kent Gale Blog 12

The Start of the Best in KLAS Awards

The dark age of vendor partner selection was at its peak just prior to the turn of the century, the year 2000. The most successful vendors worked from the top down building strong relationships with provider executives to win big contracts. Marketing materials and PowerPoint presentations capped off with strong social relationships won big deals.
EMR Improvement Collaborative

The Red Herrings of EMR Satisfaction

When we first began digging into the data we’ve gathered during our EMR Improvement Collaborative, we were armed with a lot of assumptions and “common knowledge” about the industry. Luckily, at KLAS one of our favorite things to do is watch solid research bust the myths we thought were true.
Comparing Costs

Consumerism and Healthcare Price Transparency: How Can Patients Compare Costs?

The age of consumerism has arrived, and already we can see it creeping into the healthcare industry. With shifting government regulations and rises in both premiums and deductibles, many consumers of healthcare have begun to take their well-honed savvy-shopping skills and apply them to the care they receive. Many of these smart shoppers have run into something of a brick wall. While consumer products and services in other markets are rife with insight into cost and quality, healthcare—as it is in a lot of areas—is late to the game.
emr-logo-blog

A Deep Dive on the EMR Improvement Collaborative

In healthcare IT, the story is no different. We hear unending tales of the latest and greatest healthcare IT solutions, and yet often providers feel underwhelmed and oversold. Perhaps because it’s the cornerstone of an organization’s technology, the EMR often seems to carry more than its fair share of the productivity paradox.
  • Findings
  • research
  • KLAS data
  • KLAS
  • ROI
  • Usability
  • healthcare IT
  • Health IT
  • Healthcare
  • EMR
Nathan Evans

Why We Do What We Do: A Ninja Perspective

“Ugh, fine.” That’s not what I dream of a physician saying when I ask if they could spare a few minutes to talk with me about the healthcare IT products they use. But it’s what one provider said to me during one of my first calls at KLAS.
  • Provider Success
  • Provider
  • KLAS data
  • information
  • Information technology
  • Health Information Technology
  • Healthcare Advisory
  • healthcare consulting
  • healthcare providers
  • Health Information Technology.
  • Health IT
  • HIT
  • Healthcare
  • KLAS
  • insights
  • Advocate
  • providers
  • research
EMR Improvement Collaborative

The HIT Productivity Paradox

"You see the computer age everywhere but in the productivity statistics." Starting as far back as the 1970s industries began to see that as investment into IT increased, productivity decreased in response. As Meaningful Use and other government initiatives worldwide have pushed EMRs and other HIT solutions into the forefront of buying decisions, healthcare now faces its own version of this same paradox.
  • health
  • Healthcare
  • healthcare IT
  • Health IT
  • Data
  • survey
  • research
  • KLAS
  • collaborative
  • Usability
  • EMR usability
  • EMR
  • HIT
shutterstock_152274824 (1)

The Little Engine That Could – My Journey to KLAS

Many are familiar with the story The Little Engine That Could. For those unfamiliar, the story tells of a stranded train attempting to get toys to the children on the other side of the mountain. Several train engines passing by refuse to help, with various excuses for their lack of sympathy. Finally, a little blue engine offers humble assistance, exclaiming “I think I can!” again and again until the obstacle (the mountain) is overcome and the toys are delivered to the mountain village children.
  • CEO
  • hospitals
  • The little engine that could
  • Transparency
  • Health IT
  • Healthcare
  • KLAS
Jenifer Gordon Headshot

Maintaining the Quality of KLAS Data

Almost 11 years ago, through a great stroke of luck, I found myself working at a company in Utah called KLAS, whose mission is to improve the world’s healthcare. I came from a market research background, where one of the last projects I worked on was for a company that wanted to know whether families would buy more ketchup if it came in colors like purple and green. On many occasions during this project, I seriously questioned how my life’s choices had led me to work on something so trivial and that I cared so little about.
Methodology Post

How Does KLAS Conduct Research?

I can still remember when, as a kid, I discovered the fine print at the bottom of my cereal box announcing, “You must be 18 years of age to enter” as a caveat to their “win your own spy-gear tool kit” contest. I learned two things that day: first, becoming James Bond isn’t a solid career path, and second, always check for fine print.
EMR Title Page

The EHR Implementation as a Relationship

Are you married to your EMR? Richard Corbridge dives in to the parallels between relationships and the implementation of digital health IT solutions.
  • HIT
  • healthcare IT
  • Healthcare
  • Digital health
  • Ambulatory Care
  • Acute Care
  • EHR
  • EMR
Graphic Designer

Happy Little Charts: An Artist’s Love for Healthcare IT

“We live in a data-driven world,” said Dona M. Wong in her book The Wall Street Journal Guide to Information Graphics. Data had been a foreign concept to me prior to joining KLAS—an element that belonged in the world of mathematicians and scientists, not artists. Now as a graphic designer at KLAS, I have the opportunity to make a direct impact on healthcare...
  • cybersecurity
  • infographics
  • graphic design
  • insights
  • KLAS data
  • KLAS
ssm-health

Are We Making Intelligent Health IT Decisions?

I am part of a US based, 24 hospital IDN based in the Midwest. We make many imaging purchases every year. Information on which vendor and model are selected and which are not is recorded and trended. Most decisions are made at the local entity with input from the system.
  • Technology
  • Tech
  • Healthcare Tech
  • health
  • healthcare IT
  • HIT decisions
  • HIT Consulting
  • KLAS research
  • KLAS
  • HIT
shutterstock_132286817--2-

Interoperability and The UK: At the Center of History

Have you ever been at the center of history? I ask that question because for my whole life, I have been chasing history: driven by the desire to be a part of something bigger than myself, to be a part of a moonshot. To be able to look back and say, “Yep, I was there when that happened, and I was part of it.”
Adam Gale

KLAS in the Garage

It seems as though every company has a garage origin story. KLAS has more of a kitchen-table story, but I’m still grateful to have been a part of it.
richard-colbridge-bw (1)

The Liquid Hospital

Richard Corbridge, CIO of the Health Service Executive and CEO of eHealth Ireland - "The Irish healthcare system has been on an exciting journey putting building blocks in place to create a digital fabric..."
Hartford-Hospital-CT

#IUseKLASBecause - Spencer Erman

I have been involved with clinical informatics for around 10 years. Prior to this, I was an EHR end-user, then super-user, then physician champion. As I have come to learn, there are a myriad of things out there that may be used...
shutterstock_52886893 (1)

HIMSS 17: Solving the World's HIT Issues?

If you’re coming to the US to find answers to solve your country’s HIT problems, don’t. We haven’t solved very many yet ourselves. However, in my opinion, that can be a good thing.
Ferd Feola

#IUseKLASBecause - Ferdinand Feola

PMC first embarked on its electronic medical record (EMR) journey with the McKesson clinical inpatient system in 1998. They chose a best-of-breed path with their other IT needs, choosing to use Siemens MedSeries4 solution for: revenue cycle, scheduling, general ledger, accounts payable and materials management.
marty-paslick-bw1 (1)

#IUseKLASBecause - Marty Paslick

Care begins when a patient enters the doors of an HCA (Hospital Corporation of America) facility, and often the first interaction in a patient’s journey happens during registration
Corey Zeigler

#IUseKLASBecause - Corey Zeigler

FDRHPO (Fort Drum Regional Health Planning Organization) works with the North County Healthcare System in New York to evaluate, plan and strengthen the connection between the Fort Drum military community and healthcare in northern New York. One of our main goals is to identify the healthcare needs of Fort Drum, as well as the surrounding community.
brian-wetzel-bw1 (1)

#IUseKLASBecause - Brian Wetzel

As the director of diagnostic imaging and cardiology at Our Lady of Lourdes Hospital, I often find myself the position of decision-maker. In order to get solid data, I use KLAS.
Miguel Vigo IV

#IUseKLASBecause - Miguel A. Vigo IV

Recently, Edward-Elmhurst Health rolled out our new price estimation tool. This change is providing extremely accurate and timely price estimations and price transparency to our patients for all payers and for all hospital services.
annecharico-photo

#IUseKLASBecause - Mary Alice Annecharico

It is important for me to know what my industry peers are saying about their experiences. Henry Ford Health System (HFHS) needs to know what the values and critiques are of vendor products, professional resources, and services—especially as we plan for capital and operating investments that will support our organization’s strategic needs.
rachel-dunscombe (1)

#IUseKLASBecause - Rachel Dunscombe

Being the Intelligent CIO Customer Here in the UK, we used to have a magazine called Which? It was a consumer guide that came out monthly with features on everything from washing machines to cars. I secretly loved Which? and as a kid used to read it, looking at the scores and narratives around products.
quigley-down-under-selleck-2-resized

Quigley Down Under

KLAS’ culture, as those who’ve interacted with us can tell you, is full of quirks. For example, the IT dept. named the printers around the office things like “chainsaw” and “deforester” as a reminder to keep our paper-waste to a minimum...
  • Transparency
  • HIT
  • healthcare IT
  • Healthcare
  • providers
  • KLAS
  • impartial
  • accurate
  • Honest
hiring-practices

Hiring Character First

“How do we get our employees more engaged?” Many answers exist, and it all begins with great hiring. There are hundreds of different ways to attract candidates and fill positions, but at KLAS we look to hire character first.
  • Mission Driven
  • Mission
  • Health IT
  • Character
  • Healthcare
  • Hiring
  • Best in KLAS
  • KLAS
the-delicate-arch

Why the Arch? Explaining the Symbol of KLAS

For many, starting a new year involves looking back at the past with nostalgia. We’ve enjoyed walking memory lane to see how far we’ve come and, in many ways, what has stayed the same.
  • Healthcare industry
  • providers
  • health and wellness
  • health
  • Health IT
  • Healthcare
  • KLAS
population-health-collaboration

Population Health and Patient Engagement: Measuring Success

Participants at the Keystone Summit diligently vetted every detail of the proposed population health framework. One visiting provider executive, who was a bit uncertain of the gatherings benefit at the start, approached me mid-day and enthusiastically told me, “This is really great dialogue; I think the output of this conference will be very beneficial.” I have to agree with him!
  • Software
  • Technology
  • Health Tech
  • Health IT
  • Health Information Technology
  • HIT
  • providers
  • doctors
  • conference
  • summit
  • Keystone
  • health
  • Healthcare
  • health and wellness
  • Population Health
  • Pop Health
keystone-summit

Keystone Summit Providers: How Can Pop Health Vendors Improve?

It was fascinating to see the vendors working alongside the providers in trying to solve the population health puzzle. During the recent KLAS Keystone Summit, we had an opportunity to listen to/discuss ideas with a panel of thought leaders within the provider community.
casting-a-broad-net

Population Health: Casting a Broad Net

When I reflect on my experience at the Keystone Summit this year, I’m awestruck. I’m in awe that we got such a great group of HIT influencers together. I’m in awe that we put together a framework for a complex topic like population health. And I’m in awe that we did it all in such a short time.
full-grown

How Close is Population Health to Being Full-Grown?

“How close are we?” A simple question of possible significant consequence. For a football team, “How close are we to the end-zone?” changes the plays you make. For a marathon runner, “How close am I to the finish line?” changes how hard you push.
  • Healthcare
  • sports metaphor
  • health and wellness
  • health
  • Population Health
  • PHM
  • Pop Health
  • Health Information Technology
  • HIT
the-playbook

Good Sportsmanship and Good Ethics in Population Health

“The object of all competition should be to result in the friendliness, confidence, and goodwill that can never be developed unless you have good sportsmanship and good ethics.”
  • health
  • health and wellness
  • HIT
  • Healthcare
  • PHM
  • Pop Health
  • Population Health
conference-question

What is the Definition of Population Health?

Back in October of 2015, we approached our advisory board and asked if there was a topic worth convening a group of leading vendor CEOs and provider executives to discuss.
  • Information technology
  • IT
  • HIT
  • Pop health tools
  • Population Health Management
  • PHM
  • Pop Health
  • Healthcare
  • healthcare IT
  • health
world-heart-day

How do Enterprise Decisions Affect Cardiology?

Healthcare IT is integrating. As providers look to consolidate their IT landscapes, many cardiology departments still have to use multiple solutions patchworked together in order to meet all of their needs.
  • heart health
  • Heart
  • health and wellness
  • HIT
  • Enterprise solutions
  • CVIS
  • Cardiology
  • Cardio
  • Healthcare
consulting---puzzle-pieces

What are the Emerging Needs of Healthcare Consulting?

In this final blog of my consulting trilogy, I would like to share some insights on our research into where healthcare organizations anticipate needing consulting help in the future.
  • Consults
  • Advisory firms
  • research
  • HIT Insights
  • HIT
  • healthcare consulting
  • Healthcare
cover-image---secure-messaging

The Explosive Growth of Secure Communication

Out on the hospital floor, things can get chaotic. The logistical demands of tracking patients, nurses, doctors, administrative staff, and materials can get exhausting. Amidst the coordinated chaos, frustrations over outdated communication methods and worries about HIPAA compliance shouldn’t slow providers down. Yet when given the choice...
potholes

Consulting Potholes: Watch Out For These 5 Things

In my last post, I shared the top 5 critical attributes of a consulting firm that help drive successful engagements for clients. Naturally, we also must discuss the 5 most common struggles experienced when working with external advisory consultants...
  • Challenges
  • Consulting problems
  • Struggles
  • health
  • Healthcare
  • HIT
  • Advisory Firm
  • HIT Consulting
  • Advisory Services
  • Consulting
blockchaine8c170563b3765829cbaff000080311a

Will Blockchain Really Solve the Interoperability Problem?

Security concerns continue as one of the biggest roadblocks between healthcare vendor solutions and true interoperability. If achieving interoperability meant nothing more than making patient data accessible everywhere without regard to privacy or security, the industry would have already achieved success...
consulting-firms

Top 5 Attributes of Effective Advisory Firms

I’ve spoken with many healthcare organizations as of late. As healthcare becomes increasingly complex, many organizations feel the need to look for advisory expertise to help them navigate new issues. Some even express a desire to enlist outside support that can help speed up their own initiatives.
value-based-care823068563b3765829cbaff000080311a

When Will Value Based Care Actually Happen?

Value-based care (VBC) may seem to be the logical goal of healthcare providers; why wouldn’t you focus your attention on the quality of provider performance?
  • Technology
  • Tech
  • IT
  • Healthcare
  • Health IT
  • Pop Health
  • Population Health
  • Caradigm
  • Lightbeam
  • Xerox
  • Health Catalyst
  • Premier
  • Verisk Health
  • Wellcentive
  • Optum
  • IBM
  • Advisory Board
  • VBC
  • value-based care
  • Value Based Care
community-hospital-sign

Community Hospitals: KLAS Is Excited to Look Forward

KLAS defines the community hospital market segment as hospitals with 200 beds or less. As detailed in our most recent community HIS report, providers in the community hospital space prefer ...
  • Health IT
  • health
  • Healthcare
  • HIT
  • Hospital IT
  • Hospital
  • Community Hospitals
tomosynthesis---worth-the-investment0d9c6c563b3765829cbaff000080311a

Which Imaging Solution is Best for Breast Cancer?

Breast cancer is arguably the best-branded medical condition in the United States. One in eight women receive a breast cancer diagnosis during their lifetime, making it the most common cancer worldwide. It stands to reason that patients have become particularly educated regarding this disease.
credit-score-and-care-management

Care Management, Your Credit Score, and the Future

Your health status may be assumed or predicted, at least in part, based on your credit score. So believe researchers at Duke University based on a study published in 2014. The idea might seem a little far out there, sure. But this new kind of thinking mirrors how healthcare organizations, particularly payers, now think about care management—they are embracing new and different paradigms.
the-broken-lock

Healthcare IT Security Solutions: Are You Prepared?

As healthcare solutions become ever more IT focused and the IoT (internet of things) grows ever larger, cyber attacks on care facilities become increasingly prevalent. Many even feel that healthcare lags behind other industries in their ability to secure confidential data.
  • regulation
  • HIPAA Compliance
  • HIPAA
  • KLAS
  • Dell
  • Dell Services
  • Clearwater Compliance
  • Ransom
  • Hospital Attack
  • Hospital
  • Malware
  • ransomware
  • PwC
  • CynergisTek
  • Deloitte
  • Security Advisory Services
  • healthcare IT
  • Health IT
  • Healthcare
  • HIT Security
  • Security
interoperability8cbc6a563b3765829cbaff000080311a

What Do You Need to Achieve Interoperability?

In today’s healthcare IT landscape, it’s hard to find a buzzword bigger than interoperability...
  • athenahealth
  • Cerner
  • Epic
  • HIT Vendors
  • HIT
  • healthcare IT
  • Healthcare
  • health
  • interop
  • interoperability summit
  • Interoperability Measurement Advisory Team
  • Interoperability
a-strong-population-health-team

Why Vendors Must Build a Winning Population Health Team

In order to excel at population health, you have to put all the important pieces together, just as a great coach knows that to win, you have to have a stellar team that plays well together.
  • chicago bulls
  • michael jordan
  • sports
  • sports analogy
  • winning team
  • team
  • big data
  • health and wellness
  • healthcare IT
  • Healthcare
  • PHM
  • Population Health Management
  • Population Health
  • Pop Health
asc639067563b3765829cbaff000080311a

Ambulatory Surgical Centers: Insights Coming Soon

As the demand for healthcare providers to improve patient outcomes, increase efficiency in physician practices, and achieve higher levels of quality grows, so too does the demand for ambulatory surgical centers (ASCs).
  • reduce costs
  • Patient outcomes
  • workflow
  • efficiency
  • Healthcare
  • Health IT
  • ASC
  • surgical center
  • surgery
Doctor with a heart

World Heart Day: A Look At Cardiovascular IT

Today on World Heart Day, KLAS is happy to announce that we’re already hard at work on another cardiovascular report. This upcoming release will...
  • Provider Success
  • Provider
  • KLAS
  • imaging
  • health and wellness
  • heart disease
  • Health IT
  • Healthcare
  • health
  • CVIS
  • Heart
  • World Heart Day
  • Cardiovascular health
  • Cardiology
shutterstock_127239275

Deconstructing PACS: Is it the best solution?

In my recent conversations with healthcare providers, the terms “deconstructed PACS” and “reconstructed PACS” have come up—sometimes even both terms in the same conversation...
  • Healthcare
  • Image storage
  • Images
  • imaging
  • Health IT
  • Picture archive and communication system
  • Archive
  • PACS
shoulder-x-ray

What’s the Best Portable X-Ray for Your Needs?

Like the computer of yesteryear, x-ray technology has traditionally needed a room of its own to function properly. This can pose a significant problem to many patients, particularly those in critical situations, where walking into a room and laying on the x-ray bed is difficult, if not impossible.
  • women's imaging
  • HIT
  • Healthcare
  • GE Healthcare
  • GE
  • Shimadzu
  • Carestream
  • Fujifilm
  • imaging
  • research
  • product review
  • portable x-ray
  • x-ray
Erik Bermudez Acute Care Blog 2 Image Raised Hand

athenahealth and eClinicalWorks: The New Acute Care EMR Market Entrants

I have the responsibility and privilege at KLAS to answer many providers’ inbound questions around the acute care EMR market.
  • University of Toledo Medical Center
  • eClinicalWorks 10i
  • Tidelands health
  • Health Systems
  • Hospital
  • athenaOne
  • enterprise application
  • inpatient
  • Beth Israel Deaconess Medical Center
  • webOMR
  • RazorInsights
  • EMR market
  • KLAS
  • EMR
  • Acute Care
  • eClinicalWorks
  • athenahealth
Bradley Hunter Back to the Fundamentals Blog Image

Population Health: Back to the Fundamentals

In our population health journey as an industry, we need to follow the example of all great sports movies. The team that is challenged consistently has a coach that points the team one way—back to the fundamentals, back to basics.
  • Stratification of Populations
  • Provider
  • Clinical Data
  • EMR
  • Pop Health
  • PHM
  • Population Health
Monique Blog #1 Report Cover Image

Modern-Day Warrior—Pink Sword, Please!

One of the perks of working with healthcare’s superstars is working with individuals who make a difference. I was fortunate enough to cross paths with such a superstar, JoAnn Pushkin.
  • Density Education National Survivors' Effort
  • DENSE
  • mammogram
  • mammography
  • 3D mammography
  • tomosynthesis
  • dense breast
  • JoAnn Pushkin
Erik Buying Decisions Blog 1

Hospital EMR Buying Decisions—Heating Up or Cooling Down?

In June of this year, KLAS released our annual Hospital EMR Market Share Report—and every piece of research points to “heating up.” Meaningful use has largely died down in energy, and buzzwords like population health, interoperability, and a slew of others are now dominating the healthcare IT world. What impact do these new market trends and dynamics have on the replacements and purchasing of core hospital EMRs?
  • Allscripts
  • MEDITECH
  • MEDHOST
  • Healthland
  • Evident
  • eClinicalWorks
  • athenahealth
  • Epic
  • Cerner
  • Paragon
  • McKesson
  • EMR Market Share
  • EMR Buying Decisions
  • EMR
  • EHR
  • Hospital EMR
Bradley PHM Basketball Image

The Skills Needed to Win the Population Health Game

The world of population health management (PHM) is ever changing and evolving. It makes me think of the game of basketball. As every child learns to play the game of basketball, shooting stands out as a very important part of the game. Shooting leads to scoring, and scoring is what is displayed on the scoreboard.
  • NBA
  • Baskeball
  • Patient
  • High-COst
  • High-Risk
  • Population Health Management
  • Population Health
  • PHM
Bob Cash Interoperability Steak Sizzle Blog Image

Interoperability: Will the Taste of the Steak Match the Excitement of the Sizzle?

Several years ago, I was in a meeting to discuss the promotion of a new medical service offered by the organization I was working for. One of our public relations leaders wondered if we might be offering “more sizzle than steak.” It wasn’t that we didn’t have a service worth promoting, but he suggested that it might not be fully developed to the point that its quality and benefit matched the level of promotion we were suggesting.
  • Care Elsewhere
  • Care Everywhere
  • CommonWell
  • Carequality
  • Epic
  • Cerner
  • Interoperability
Warren Blog #3 Cover  Image

Measuring the Success of Value-Based Care Services

As value-based care (VBC) and different variations and combinations of payment models continue to evolve, providers are confronted with the need for new expertise and capabilities. Not only do organizations need to measure and affect clinical care, they also...
  • Truven Health
  • Premier
  • Deloitte
  • Valence Health
  • Conifer Health
  • Healthagen
  • Evolent Health
  • Lumeris
  • Advisory Board
  • PSHPs
  • Payment Programs
  • Risk-Based Contracts
  • payment models
  • VBC
  • value-based care
Price Transparency Joe VDG Blog  Image

Healthcare Price Transparency and the "Mystery" Bill

It's usually the patient waiting for the doctor, but this time it was the other way around. When I arrived at the doctor’s office 20 minutes late for my scheduled appointment and they still accepted me in, I was quite pleased. The fact that my doctor’s visit for a skin condition only took 15 minutes made me even more excited.
  • medical bill
  • Doctor
  • Patient
  • Healthcare Price Transparency
  • Price Transparency
Bob Cash Interoperability Applying Pressure Blog Image

Interoperability - Applying Pressure

More than forty years ago as I completed my Scouting First Aid merit badge, I learned that one of the keys in responding to bleeding is to apply pressure. Of course, applying pressure is not a one-size-fits-all approach.
  • CHIME
  • Argonaut Project
  • Sequoia Project
  • CommonWell
  • patient care
  • Intraoperability
  • HIMSS
  • EMR
  • EHR
  • ONC
  • HIT Vendors
  • MACRA
  • Interoperability
Value-Based Care Warren Whitford

How Well are Vendors Positioning Providers for the Future?

New care-delivery networks and value-based arrangements are emerging in communities nationwide. While the pace of change varies in different communities, healthcare organizations must be proactive or risk being left behind. The transformation in how providers deliver and are paid for services is, and will continue to be, challenging.
  • Valence Health
  • Premier
  • Evolent Health
  • Advisory Board
  • Pay-Per-Performance
  • Fee-for-Service
  • Patient Engagement
  • value-based care
Health Insurer of the Future?

Health Insurer of the Future? Health "Ensurer"

Yes, we need coverage. I have five kids, so I can’t get by without it and wouldn’t even dare to try. But you have to admit, don’t we all find ourselves thinking, when (if ever) does the real value of health insurance kick in?
  • health and wellness
  • fee for service
  • pay per performance
  • Accountable Care
  • value-based care
  • Health Insurance
  • Insurance
  • Health Insurer
Security Blog 2 Image Trisha A

Healthcare Security Maturity?

It is common to hear that healthcare is lagging behind financial services and other industries when it comes to information security. Unfortunately, it is also common to hear of patient health information breaches, phishing attacks on hospitals, and compromised personal health information.
  • CHIME
  • HIT Security Research
  • IT security
  • healthcare IT security
  • HIPAA
  • phishing
  • patient health information security
  • Privacy
  • Security
Interoperability Blog Bob Cash Garden Furrows

Interoperability: Getting the Water to the End of the Row

Our current situation with interoperability is one where the water rests, figuratively, at the head of the row with tremendous potential to water a fertile field. But, in a few instances, we have not really opened the irrigation gate at all; and more often, we have started the flow but have not
  • connectivity
  • EMR
  • clinician workflow
  • Interoperability
Value-Based Care Blog 1

Value-Based Care Transformation: How some providers are measuring success

It has been nearly nine years since the Institute for Healthcare Improvement launched initiatives designed to simultaneously improve the patient experience, improve the health of populations, and reduce the per-capita cost of healthcare. Now, unaligned incentives along with fragmentation and lack of coordinated care continue to be major issues within the U.S. healthcare system.
  • clinical outcomes
  • clinical care
  • patient satisfaction
  • patient access
  • patient experience
  • Population Health
  • fee for service
  • pay per performance
  • Payment reform
  • coordinated care
  • value-based care
Joe VDG Blog Accountable Scare

Accountable Care Is Now Accountable Scare

Once considered unique and applicable to just a limited number of healthcare organizations, accountable care models and programs now dot the map and dominate local and national healthcare conversations.
  • Patient outcomes
  • Population Health
  • Provider
  • Payvider
  • Payer
  • Patient Engagement
  • Care Management
  • value-based care
  • Accountable Care
4 April 2016 Security Blog Trisha

Healthcare Cybersecurity: an Everyday Headline

Phishing, data breaches, ransomware, bitcoins—buzzwords that are becoming all too familiar in the headlines and are certainly included in the boardroom discussions of healthcare facilities around the globe.
  • Security Advisory
  • personal health record
  • cybersecurity
  • security breach
  • Office of Civil Rights
  • bitcoin
  • ransomware
  • Data Breach
  • phishing
  • Healthcare Cybersecurity
Kent Gale Blog 12

Interoperability: Was It a Fair and Accurate Measurement?

The 2015 interoperability study is my all-time favorite KLAS study in my 19 years of doing studies. The interoperability research has done the most of any study I have done to dispel misperceptions and rumors and transparently report on how individual vendors are delivering. To get things right, we had to face the fact that gathering research without having it tagged as biased or flawed was a difficult challenge.
  • Stan Huff
  • Micky Tripathi
  • Beth Israel Deaconess Medical Center
  • John Halamka
  • Boston Children's Hospital
  • Daniel Nirgin
  • Allina Health
  • Susan Heichert
  • Orlando Health
  • Allscripts
  • Rick Schooler
  • Spectrum Health Cio
  • Cerner
  • Patrick O'Hare
  • Epic
  • Lee Memorial
  • Mike Smith
  • Truman Medical Center
  • Mitzi Cardenas
  • NextGen Healthcare
  • MEDITECH
  • Citizens Memorial
  • Denni McColm
  • EHR
  • EMR
  • Kent Gale
  • Interoperability
Reality Check Blog #11 C

A Reality Check

It is abundantly clear to me that the public perception of what is happening with interoperability is not in line with reality. I have seen many EMR vendors up close and personal, and there is a dramatic variance between vendors. I have had the privilege of debating, discussing, and sharing insights and thoughts with most of these industry senior executives...
  • 2015 Interoperability Study
  • KLAS Keystone
  • athenahealth
  • Jonathan Bush
  • MEDITECH
  • Howard Messing
  • DC
  • Washington
  • Marriott International
  • Bill Marriott
  • EMR
  • Interoperability
Kent Gale Blog #10 C

Data blocking: pernicious evil or random personal preference?

Sending our two young sons to bed without dinner because they were fighting, even after a serious warning—is that appropriate discipline that engenders accountability and creates responsible, kind adults? Or is it a ploy to save money, guarantee a quiet adult evening, enjoy all the food for ourselves, and/or abuse our children? It may be a stretch, but...
  • Sequoia Project
  • Carequality
  • CommonWell
  • CareEverywhere
  • sharing patient records
  • Data Blocking
  • Interoperability
Kent Gale Blog #9 C

Interoperability: How Perception Maps to Reality

Our CHIME panel of CIOs included a great question in the October 2015 Interoperability study that provided valuable findings worth reviewing today to eliminate misinformation and help you understand where perception matches reality.
Kent Gale Blog #8 Image

Peer Pressure and Interoperability; Does Anonymity Help?

The peer pressure around public statements and public actions can do much good or much harm. This second blog in a series of three explores what happens when passionate industry participants can express themselves free from public scrutiny.
  • CommonWell
  • Siemens
  • RelayHealth
  • NextGen
  • MEDITECH
  • McKesson
  • Greenway
  • GE Healthcare
  • Epic
  • eClinicalWorks
  • Cerner
  • athenahealth
  • Allscripts
  • EMR
  • Interoperability
Kent Gale Blog #7

American Idol winner based on votes—similar to providers voting on individual vendor connectivity

For provider organizations, connecting to outside EMRs is a part of their everyday life, and the October Interoperability 2015 study gave them a chance to vote on the easiest and most difficult vendors to connect with when sharing outside patient data.
  • MEDITECH
  • McKesson
  • Greenway
  • GE
  • NextGen
  • eClinicalWorks
  • Appscripts
  • CCD
  • Cerner
  • athenahealth
  • Epic
  • Patient data
  • Interoperability
  • EHR
  • EMR
  • vendor connectivity
Kent Gale Blog Interoperability Series 6

Interoperability and Your Travel Agent: Is There a Connection?

Our October 2015 interoperability findings confirmed that 91% of providers participating in information exchange were exchanging patient records with outside organizations. About three-quarters of those were pushing records (TOC documents) to others, typically in the form of CCDs. One third reported they were actually requesting and pulling records that were potentially consumed by their resident EMR. Now, what does “consumed” really mean?
  • medical-summary document
  • C-CDA
  • MEDITECH
  • Allscripts
  • NextGen
  • McKesson
  • Greenway
  • GE
  • eClinicalWorks
  • athenahealth
  • Epic
  • Cerner
  • CCD
  • electronic sharing
  • EMR
  • Interoperability
Vendor Connections Kent Blog #5

Why are so few sharing inside the family? Same-vendor connections should be easier!

Transparency around vendor performance is the passion at KLAS. It all started in 1996 when Scott Holbrook, Leonard Black, and I debated how best to measure vendor performance and transparently report it to the provider community. Had I known how difficult starting KLAS would be, I likely would have opted out. But considering the opportunities we have had to help providers and the wonderful relationships we have established, I am so glad I opted in!
  • patient records
  • HIE
  • EHR
  • EMR
  • Epic
  • eClinicalWorks
  • Cerner
  • athenahealth
Kent Gale Blog Connectivity

Connectivity: Where does the rubber meet the road? A closer look at eHealth Exchange (The Sequoia Project)

Real measurement of patient record sharing brings clarity to what is actually happening. Public statements by collaboration leaders and vendor sponsors, however well intended, can create distrust if shown to be inaccurate. Excited announcements referring to hundreds of customers leaves a sense of great success when those customers have yet to go live with the solution and enjoy the benefit.
Kent Gale Interoperability Blog

Interoperability—It starts with the EMR vendors . . . Who’s in the game?

Hundreds of EMR/EHR vendors are government certified, and as the origin of the patient record, they are expected to be interoperable. KLAS invited 12 prolific EMR/EHR vendors to attend the Keystone Summit to test, evaluate, and modify an interoperability questionnaire originally built by a group of provider experts KLAS called the fantastic four.
  • Keystone Summit
  • Interoperability
  • EHR
  • EMR
Part of Long-Term Plans (Quadrant) PHM Blog

What It Means to Be a Successful Population Health Management Vendor in 2016

In an emerging market, being a good vendor doesn’t mean being perfect right out of the gate or right out of the box. In many ways, that’s impossible now; not only are solutions in the process of maturing, but providers themselves are still figuring out what PHM means for them—and discovering that it’s a moving target.
  • Population Health Management
  • Pop Health
Kents Blog Interoperability: Polevault

Interoperability: Counting Transactions is Not the Answer

When vendor CEOs challenged KLAS to find a way to deeply measure interoperability, it seemed an impossible task. Even though KLAS has bright people, a deeper industry measurement needed serious expert guidance and oversight.
  • Keystone Summit
  • KLAS Keystone Summit
  • Interoperability
10 Top Trends of 2015

10 Trends of 2015

Today we watch over 800 products across the continuum of care, publishing over 60 in-depth reports each year. We can barely keep up with everything—it is no wonder that we struggle to keep you up to date. So for all the healthcare leaders I work with (and the ones I don’t), here are a few findings you might have missed this year.
Interop Blog Image Dec 2015

Keystone Summit: Uniting Health IT Vendors

Today’s blog explores the courage, integrity, and tenacity displayed by vendor CEOs at the KLAS Keystone Summit. I get goosebumps when I get to work with vendor executives who exhibit the courage and integrity I would want in my vendor if I were responsible for a healthcare organization and the patient care we delivered was impacted by them. A similarly thrilling opportunity to...
  • NextGen
  • MEDITECH
  • MEDHOST
  • McKesson
  • Healthland
  • Greenway
  • GE
  • Epic
  • Cerner
  • athenahealth
  • Allscripts
  • Interoperability
  • KLAS Keystone Summit
VBC Cover Blog Image

Will You Survive the Journey to Value-Based Care?

As a result of this massive market shift, many consulting firms and purpose-built value-based care managed services firms are trying desperately to position themselves as the best resource to help providers successfully prepare for and operate in this new and exciting world of value-based care.
Interoperability

KLAS Keystone Summit—United Nations or Continental Congress?

Getting 12 competitive EMR vendor executives in the same room at the same time was, in and of itself, a miracle. Having them agree on an interoperability measurement tool was a second miracle. And having them embrace an actual, transparent measurement of the current state and trajectory of interoperability in order to stave off unneeded and ill-advised government intervention, thereby allowing the private sector to self-manage, would be a third miracle.
  • KLAS Keystone Summit
  • Interoperability
  • EMR Interoperability
Interoperability

“I meant close the fridge, not the bridge,” a prominent comedian said.

Recently, 240 participants in a KLAS interoperability study overwhelmingly picked standards as key to the advancement of interoperability. Could that be interpreted as a need to develop more standards before real progress will be made? Thankfully participants’ voices fine-tuned the clamor around standards, noting that unclear standards are the greatest hurdle to sharing.
Population Health

Population Health: An RFA Market

Over the last few years, RFAs—or requests for anything—have become a reasonably common occurrence when healthcare organizations are looking for a healthcare IT vendor solution in the complex areas of population health and value-based care.
  • FRI
  • RFA
  • value-based care
  • Population Health
United Arab Emeratis

Middle East Successes, Challenges and Trends

Several months ago, KLAS visited the Middle East region. Over the course of five days, we were fortunate enough to have site visits with nine healthcare provider organizations. Here are a few highlights from some of the conversations we had.
  • InterSystems
  • Epic
  • Cerner
  • United Arab Emirates
  • Saudi Arabia
Data Security

Health Data Security

The security of private health information is a mounting concern for everyone. Reports of various breaches that leave customers vulnerable often make headlines; even inadvertent breaches can cost a company significantly.
  • Security Breaches
  • Security
  • Data Security
Imaging Ribbon

Women's Imaging

About one in eight women in the United States will develop invasive breast cancer during the course of a lifetime. Due to this daunting statistic, women are becoming more informed about various imaging options and available procedures in order to mitigate late diagnosis.
  • GE
  • Siemens
  • Hologic
  • women's imaging
  • tomosynthesis
  • mammography
Flexibility in Deployment

athenahealth or eClinicalWorks: Which One Is Right For You?

A little over two months ago, provider energy and market momentum pushed KLAS to conduct an in-depth analysis around two powerhouse ambulatory vendors that dominate mindshare among ambulatory EMR decisions for independent physician practices. These vendors are athenahealth and eClinicalWorks.
  • ambulatory
  • eClinicalWorks
  • athenahealth
keystoneInverted

Combating Interoperability Failure, No More Patients Killed by Friendly Fire?

Are organizations hoarding? Unwilling to share? Uncooperative? Heartless? When referring to the sharing of patient clinical records, are we talking about EHR vendors, acute care provider organizations, family practice doctors, or HIEs? It doesn’t matter much if the patient dies as a result of not sharing records. It doesn’t much matter if that lack of sharing records kills the patient. In September of 2014, many of the largest EMR vendors challenged KLAS to step up and be the Switzerland of interoperability to help speed up plug-and-play clinical exchange that effortlessly slides into the clinician workflow. Accepting the assignment with trepidation, KLAS will use key findings from over 240 recent healthcare provider interviews as a catalyst for actionable solutions at the KLAS Keystone Summit, Oct. 1–2.
Implementation Potholes

Top Ten Ways to Avoid EMR Implementation Potholes

For KLAS’ recent report, Implementation Potholes 2015: How to Smooth Out the Ride , we interviewed healthcare providers, vendors, and consultants to determine which EMR vendors provide the smoothest implementations and which potholes each of the vendors’ clients can expect. As part of the report, we asked what best practices providers should employ to make the transition as smooth as possible. Our top ten findings are below.
HIM Services Sahreable

What Will the Coding Environment Look Like a Year from Today?

As the United States prepares for ICD-10’s deadline, healthcare providers across the nation look inward to evaluate their organizations’ ability to cope with efficiency loss. Many have purchased computer-assisted coding solutions, but, many of these providers still have unmet expectations. In order to hedge their bets, many organizations have contracted coders from multiple outsourced coding firms to supplement their in-house coders. The hope is that when they need even more coders, they will be able to leverage their existing vendor relationships to fill the gaps.
breaches_cropped

1,217 PHI Breaches and Counting

Since October 2009, 1,217 breaches of unsecured protected health information (PHI), each affecting more than 500 individuals, have been reported to the Office for Civil Rights. These breaches have affected a total of 133,253,121 people. As smaller breaches do not need to be reported to the U.S. Department of Health and Human Services, the real number of PHI breaches is certainly much higher. For instance, the Identity Theft Resource Center (ITRC) has found that since 2005, breaches in the medical/healthcare industry have affected more than 156 million people.
Patient Portals Shareable Image

Patient Portal Adoption: From 5% to 20% and Beyond

Patient access to clinical data is one of the most difficult-to-achieve aspects of meaningful use. Currently, only 5% of patients are required to be accessing data, but with meaningful use Stage 3 looming, the impending demands of payment reform, and the anticipated benefits of patient engagement in the value-based-care world, many providers are ramping up their patient portal efforts and are getting adoption rates well north of 20%.
Acute EMR consolidation graph

Acute EMR market consolidation – And then there were five

There are a significant number of providers running legacy EMR systems that will soon need replacement. Pressure from meaningful use continues to force change. Payment reform and value-based care are driving many provider organizations to standardize, merge, and partner to survive.
  • Allscripts
  • Siemens
  • QuadraMed
  • MEDITECH
  • McKesson
  • GE
  • Epic
  • Cerner
  • EMR
Productivity CAC

Who Provides Productivity AND Partnership in CAC?

Based on industry research and KLAS analysis, it seems clear that ICD-10 will deliver a major hit to coder productivity. Healthcare providers are looking to CAC to mitigate this loss before it happens, a fact that is reflected in increasing sales and implementations of CAC solutions.
Hotel Bell_resized

Population Health Management and a Serious Hotel Wake-up Call

Most vendor products in the population health market are new, and some healthcare provider organizations are going down this road for the first time. The need for hand-holding and ongoing guidance is tremendous.
  • Business intelligence
  • BI
  • Pop Health
  • Population Health Management
Specialty Pharmacy_resized

What Makes Specialty Pharmacy Special

The Specialty Pharmacy market addresses the expensive and difficult-to-access medications that are prescribed for complex disease states. Specialty pharmacy IT vendors claim that the transfer of patient data from EMRs to pharmacy systems exists in limited deployment today but readily admit that the reverse flow of patient information is not yet happening.
  • value-based care
  • Population Health
  • EMR
  • Hepatitis C
  • SOVALDI
  • Pharmacy
  • NASP
  • National Association of Specialty Pharmacy
  • Pharmacy IT
  • Specialty Pharmacy
Human Capital Management_resized

#1 Cost for Healthcare Providers Is...

Since healthcare providers’ number one cost is their people, organizations have very high expectations of the Human Capital Management (HCM) systems they use to manage them. KLAS found only one broad/suite vendor and a few focused/niche vendors that earned the designation of Beyond Efficient in the KLAS report.