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Benjamin Cassity
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Overall Score Filtered view: ##.# Segment Average ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
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- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (180) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Director
Relationship
I talk to the Arcadia executives pretty often. I feel like I can reach...
Director
Loyalty, Product
Arcadia Analytics hasn’t been Arcadia’s focus, and the UI doesn't get...
Director
Relationship
Arcadia did some realignment with their support structures recently,...
Director
Loyalty, Relationship
Arcadia has driven satisfaction with engagement from their support...
Director
Relationship
One thing that I appreciate about Arcadia is that the partnerships...
Director
Relationship
Arcadia's support people are very reactive, and they will respond to...
Director
Loyalty, Relationship
Arcadia is coming up with new things. Arcadia is good with data...
Director
Relationship, Product
Arcadia could improve when it comes to data integrity and timeline...
Director
Product
I would give the system's stability a lower rating because of Arcadia...
Director
Loyalty, Product
Our scope has definitely widened with the use of Arcadia Analytics. We...