Software products that provide core inpatient functionality, including CDR, order entry (including CPOE), results reporting, and/or clinician charting and documentation.

Electronic Medical Record (EMR) software products that provide core inpatient functionality, including CDR, order entry, results reporting, and/or clinician charting and documentation used outside of the USA.

Hosting of applications by a third party firm. Firm must be hosting major applications (i.e. EMR, ERP, patient accounting) for six unique clients in order to show up in this segment without a component [c] designation....

Software products offering clinical and/or financial management for behavioral health facilities.

Provides healthcare organizations a way to be in compliance with regulations concerns preservation of healthcare data. More affordable than legacy system maintenance, archiving historic data allows systems to...

Enterprise Software Suite Solutions provide a suite of products clients would purchase to address their core IT needs. Vendors that have both a fully rated clinical and financial system as well as ancillary...

Includes projects where consultants are brought in to assist during the go-live phase of an HIT product implementation and includes elbow-to-elbow support, lasts at least one week in duration and has a minimum...

Includes projects where HIT products are implemented, project leadership is provided (either overall or at the project management level), eight or more consultants are part of the engagement, tools and...

All implementation projects where the vendor takes a leadership or project management role with less than 8 resources.

IT solutions addressing the needs of ancillary departments within the hospitals from the emergency and surgery departments to labor and delivery, the laboratory, and oncology.

Products providing some or all of patient tracking, discharge planning, clinical documentation/charting, billing, and coding.

Software and hardware solutions meeting pharmacy needs around the storage and dispensing of medications, the creation and infusion of IVs, and the tracking and reporting of medication purchasing and infectious...

Products that assist hospitals qualifying for the 340B federal drug-discount program track and maintain their outpatient and ED pharmaceutical inventories.

Products providing both hardware (cabinets) and software to organize, control, and monitor dispensing of medications on the nursing units.

Systems that automate and control medication processing, storage, and inventory in the pharmacy.

Solutions which monitor data sources to detect and identify investigation candidates for potential drug diversion.

Systems that automate and control the preparation and processing of intravenous medications.

Products that control, standardize, and document the manual process of compounding IVs.

Medication Inventory Management software solutions provide healthcare organizations with end-to-end medication inventory counts from the drug wholesaler to the patient across multiple hospitals, hospital...

Equipment used for large volume infusions (LVP), infusion of patient control analgesic (PCA) medications and epidurals, and infusion of small-volume medications dispensed via a syringe, including a drug library...

Solutions used to aide clinician-clinician communication, patient care, and patient education.

Software used as middleware for the electronic exchange of patient alarms and patient data from multiple sources (i.e. nurse call, patient monitors, ventilators, infusion pumps, EMR, ADT, lab results, orders,...

Solutions to facilitate the creation of treatment plans primarily for nursing, and physician order sets to guide care delivery. Content is maintained and updated based on current medical evidence.

Solutions that provide clinicians insights on drugs or disease conditions at the point of care, based on evidence based research and/or clinical collaboration.

Purpose-built software solutions that proactively assist caregivers and others with information and alerts, typically based on recent and predictive data, to help direct clinical and administrative choices

Software used for the monitoring and prevention of infectious disease.

Solutions that provide functionality for education and entertainment on a patient’s in-room monitor.

Products that focus on providing physicians with access to census, results, and other patient information on a handheld device.

Systems employed to monitor bed/room status and facilitate patient throughput.

Third-party (best of breed) solutions that assist pharmacists and other clinicians by monitoring the conditions of patients and providing important information on drug utilization and resistance. These products...

Solutions aimed at improving clinician efficiency by facilitating interoperability and emphasizing the utilization of this patient information.

Solutions provided by the EMR vendor that facilitate patient record exchange and consumption.

Products used to interface products from one or more vendors.

Solutions that facilitate the use of shared patient records at the point-of-care and also aggregate the data for innovative uses (analytics, population health, etc).

Clinical software solutions that provide charting, orders, prescriptions, and/or other EMR functionality.

Services where a physician practice or group outsources some or all of its billing responsibilities to a third-party billing company.

Vendors and Products that focus entirely on providing clinical solutions for medical specialties, and do not offer Family Practice, General Practice, or Internal Medicine functionality for the broad market

Tools provided to healthcare providers that manage the claims submission process between providers and payers.

Software solutions specifically designed to digitize the patient intake process with electronic and online forms. They also focus on facilitating patient payments, insurance information, and other collection...

Systems allowing patients to view personal health and billing information and/or schedule appointments.

Practice Management solutions focused on billing and scheduling, and that accommodate the needs of broad-market Primary Care as well as multi-specialty groups.

Vendor solutions providing both an electronic medical record (EMR) and practice management solution for practices with 10 physicians or less. The EMR solutions provide charting, orders, prescriptions, and/or...

Solutions to meet the unique clinical and/or financial needs of home care and long-term care providers.

Vendor solutions providing EHR support for agencies providing home health services.

Products providing some or all of core management (clinical and financial) software for long-term care facilities.

Behavioral Health

Software products offering clinical and/or financial management for behavioral health facilities.

Tools that automate the billing audit process to aid in billing compliance and to improve reimbursement via identification of missing charges. These tools help to identify systemic problems related to the...

Products providing tools to manage the chargemaster file for regulatory compliance and to maximize revenue.

Products providing tools to reduce the number of denied claims.

Firms that assist health systems in the more complex and time-consuming claims. These include workers compensation, motor vehicle accident, out of state Medicaid and VA claims.

Products providing tools to assist in managing the provisions of contracts and to calculate expected reimbursement.

Support healthcare providers’ cash flow by providing patient advocacy services to obtain eligibility and enrollment (Medicaid or other benefits) for uninsured patients.

Ongoing collection services performed by a third-party firm for the business office of a hospital. Includes collection work in the following areas: self-pay, third-party insurance, CMS and workers compensation.

Insurance Discovery tools assist providers in searching for and identifying patient insurance coverage through Medicare, Medicaid or others. These tools help to route many accounts into payment tracks that...

The Patient Access category encompasses tasks associated with the patient registration process. These include functions such as determination of insurance eligibility, determination of propensity to pay or...

Software products that provide core inpatient functionality, including patient management (ADT), patient accounting (billing and A/R), basic scheduling, and general financials.

Technologies that support financial aspects of patient engagement involving payment of patient account by way of a patient portal. In addition to a patient portal, these tools may provide predictive modeling,...

Vendor Services offered by provider organizations (through vendor / provider agreement) to make available additional options for healthcare financing to patients. These services are typically offered to the...

Engagements in which a provider organization outsources all or key components of its patient access, HIM or business office department to a third-party firm on an ongoing basis. Firms must have at least three...

Services that help organizations ensure that they get reimbursed correctly for services provided. The areas included in this measurement are: Charge Capture/Audit, Underpayment Recovery, Pricing/Contract...

Services and software products that provide enterprise analytics, business decision support, quality management, or financial improvement advisory services.

Products that provide financial decision support and budgeting tools. This category does not include products that focus on clinical decision support.

Analytic solutions that provide front-end, graphical, visual and tabular displays of different kinds of data (clinical, operational, financial) to inform decision making at the end user or analysts level role.

Engagements focused on improving the financial performance of an organization, which could include reducing cost, increasing net revenue and/or improving efficiency.

Software products that provide machine learning or natural language processing capabilities in clinical, operational and financial focus areas. Machine learning (ML) products learn and study algorithms and...

Software products that provide enterprise analytics and reporting on clinical, operational, and financial data. Products ingest, analyze, and report or display data in a format such as dashboards or scorecards...

Software products that fulfill various needs for quality management, such as reporting on regulatory requirements (i.e. core measures), providing external benchmarking information on quality metrics, and/or...

Software products that provide some or all of general accounting, asset management, HR & payroll, A/P, materials management, workforce management and talent management.

Includes projects where business applications (3) were implemented: Either project leadership, application experts, analysts/builders or trainers were provided. Firms must have at least three unique ERP or BI...

Software designed to help healthcare organizations streamline, automate and track the credentialing and recredentialing process for managing appointments as well as assigning and tracking privileges. This...

Enterprise Resource Planning (ERP) vendor products and components that provide minimum of two of the following: Financials (GL/AP), HR & payroll, and Supply Chain management.

Products that provide comprehensive employee and nurse scheduling and reporting tools.

Software that uses rules and algorithms to help schedule physicians and providers.

Software products used to automate processes and help with business objectives related to workers and their skills, such as hiring, learning/training, goal management, compensation, and career planning,

Products that provide comprehensive employee time and attendance tracking and reporting tools.

Services and software products that provide core functionality for Health Information Management (HIM)Department.

Services that implement or optimize clinical documentation improvement (CDI) processes by training physicians, training clinical documentation specialists, and/or providing tools/workflows.

Software designed to improve the quality of clinical documentation. CDI Software usually provides workflows assisting Clinical Documentation Specialists with queries and/or communication with clinicians.

NLP empowered tools that make documentation suggestions to clinicians.

Software that uses NLP (natural language processing) to analyze clinical documentation and produces appropriate medical codes.

Services where a provider organization outsources some or all of its coding of medical records to a third-party firm.

Service involving release or disclosure of patient record information and all associated tasks such as obtaining patient consent, tracking and fulfilling requests, collecting fees etc. Release of Information is...

Front-End Speech (FES) - system used for real-time voice to text conversion by clinicians enabling them to start, edit, complete, and sign off on notes or reports without using transcription services.

Services where a provider organization outsources a portion or all of its medical transcription and/or editing to a medical transcription services organization (MTSO).

Software products that provide patient privacy monitoring, point-of-use inventory management, or real-time location systems (RTLS).

Systems employed to monitor bed/room status and facilitate patient throughput.

Technologies deployed to monitor and detect privacy breach events as a result of hospital employees or others who are engaging in inappropriate access of patient records.

Systems that use a variety of technologies to locate and track assets and people.