![KLAS Research Director - Mollie Hunt](https://klasresearch.com/files/assets/ourteam/Mollie-Hunt-778.jpg?preset=photo-employee-thumbnail-89)
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Services
I love R1. They have great people. And the software tools they provide make me look good, so how...
Login or Create an Account to see details.
Services
We have received information from R1, and it is more complex than it needs to be. I think it is...
Login or Create an Account to see details.
Relationship, Value
The information R1 has provided has yet to be audited, and the proof of how well this engagement is...
Login or Create an Account to see details.
Relationship, Value
Cloudmed originally proposed to us that they would go back further in time to clean up our...
Login or Create an Account to see details.
Loyalty, Value
We have always done the legwork to report our Medicare bad debt and our Medicaid eligible days for...
Login or Create an Account to see details.
Relationship
The Cloudmed team is knowledgeable and great team players. They have been patient with us while we...
Login or Create an Account to see details.
Value
With R1's services, we have discovered a substantial amount in terms of additional reimbursement to...
Login or Create an Account to see details.
Relationship
The firm makes everything easy to follow. In our world, we need documentation, so they supply the...
Login or Create an Account to see details.
Relationship, Services
With the work that the firm is doing, there are regulations they have to follow. It is not like we...
Login or Create an Account to see details.
Relationship
R1 purchased Cloudmed, and we are still meeting with the firm regularly, so there has been no change...
Login or Create an Account to see details.
Relationship, Services
The firm provides great feedback when they do work for us. For example, with Medicare bad debt,...
Login or Create an Account to see details.
Loyalty, Relationship
We put together a list of items that we wanted to accomplish for our DSH project. We also were...
Login or Create an Account to see details.
Services
There could be some hiccups along the way, but they are usually so minor that R1 can fix them within...
Login or Create an Account to see details.
Relationship
We would purchase from R1 again if the services stay the same and remain within the team. If the...
Login or Create an Account to see details.
Value
R1 does not charge for everything. If we have questions or if they come up with something, they...
Login or Create an Account to see details.
Relationship
We are really happy with the firm's service, attention to detail, and everything. We are not rushing...
Login or Create an Account to see details.
Relationship
I believe I would buy from R1 again. We have an established relationship, and we have been pretty...
Login or Create an Account to see details.
Relationship, Services
Some of R1’s representatives seem to always have their encryption turned on when they are emailing...
Login or Create an Account to see details.
Relationship, Services
An awful lot of the nature of R1’s work is they take our data, work their magic on it, and come back...
Login or Create an Account to see details.
Value, Value
R1’s price was competitive with firms that were not full service. With those other firms, we would...
Login or Create an Account to see details.
Relationship, Relationship
There could be a bit more communication from the firm. They are a very conservative firm, and their...
Login or Create an Account to see details.
Relationship, Relationship
The full service is a huge thing, and I don't know of other companies besides R1 that provide the...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
I wish R1 would communicate the results sooner. When we had our project completed, everything was...
Login or Create an Account to see details.
Services, Services
R1 may be more risk averse than other firms. They really get down to the last thing, and that thing...
Login or Create an Account to see details.
Operations, Services
Quite a bit of stuff with R1’s services, like zero pay, is still on spreadsheets. I don’t know...
Login or Create an Account to see details.
Relationship, Relationship
R1 does a really good job on government services. There is still a lot of stuff that we have to...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
I have dealt with a lot of companies, and Cloudmed is the top of the crop compared to any other...
Login or Create an Account to see details.
Relationship, Relationship
Everybody at the firm is so accessible. The biggest strength of the firm’s service is that their...
Login or Create an Account to see details.
Loyalty, Relationship
The first outcome I expected from the firm was to get the reimbursement that we could get in a...
Login or Create an Account to see details.
Relationship, Services
The firm has been really great with merging things to R1. They have made sure we haven't lost the...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
This project could be very painful on my end with limited staff, but Cloudmed does a great job with...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
At some point, having in-person meetings just with the executives would help. Everything we do is...
Login or Create an Account to see details.
Relationship, Services
We have requested some reopenings on certain reviews, and those reviews are still in process....
Login or Create an Account to see details.
Relationship
Cloudmed does an excellent job of meeting our expectations, and the firm assists with the audit work...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
One of Cloudmed’s strengths is turning around deliverables in a timely manner. They do a good job.
Login or Create an Account to see details.
Relationship
In the beginning, Cloudmed didn't get back to us promptly to get the contract set up, and it took a...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Cloudmed is great; they do good work, and anybody I speak to is able to respond to my questions...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services
Cloudmed’s people are experts at data mining and understanding issues at an individual patient...
Login or Create an Account to see details.
Value, Value, Value
We have been on a pretty good contract price with Cloudmed.
Login or Create an Account to see details.
​
Preferences