Acute Care EHR (Global)
Region: Europe - Northern Europe
Electronic health record (EHR) software products used outside the US that provide core inpatient functionality, including a clinical data repository, order entry, ePrescribing, results reporting, and/or clinician charting and documentation.
Report Abstract
Key Findings:
- Health Insights Leads in Customer Satisfaction; Oracle Health Customers Remain Largely Satisfied; InterSystems Customers Note Varied but Improving Relationships & Delivery
- IQVIA* Makes Inroads with Strong Focus on Middle East; Epic* Drives Satisfaction through Relationships, though Customers Want Better Localization
- Regional Purchase Decisions Have Driven Changes in Market Share for Many Vendors in the Middle East & Africa over the Past Several Years
- Most Vendors Offer Strong Clinical & Administrative Modules; Adoption & Performance of Financial Tools & Other Features Vary
- Health Insights & InterSystems Offer Expansive Portfolios with Variable Performance Outside the Core EHR; Oracle Health Delivers Strong Clinical Modules, Less Adopted in Other Areas
- Epic* & IQVIA* See Wide Adoption & Strong Performance among Smaller Live Customer Bases; Dedalus* More Narrowly Adopted
*Limited data
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.