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User Commentary
Loyalty, Value
Sunrise Financial Manager is just a product that hasn't worked as sold, and it has really impacted...
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Relationship
The problem with Altera Digital Health’s customer support is just trying to find anybody who...
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Relationship
The Allscripts package has become more stable over time. The only area I can see where Allscripts...
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Product, Value
I like the fact that for us and what we do today, Sunrise Financial Manager works well. Our...
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Relationship, Product
Altera Digital Health did help us to integrate; we definitely have more things now. We have...
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Value
Altera Digital Health avoided charging us for every little thing for a while. But there was...
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Operations
The biggest concern with Altera Digital Health’s ongoing training is if we have trouble, they...
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Relationship
Altera Digital Health purchased the program from Allscripts, whom we bought it from. Since the...
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Operations, Product
I would not buy Sunrise Financial Manager again. The A/R product is not a good product. Sunrise...
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Operations
Altera Digital Health does not keep all their promises. We had to delay the implementation a few...
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Value
Allscripts was cheap, but we got what we paid for, and cheap is relative. They were only cheap...
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Value
We have noticed over the last couple of years that if Altera Digital Health can charge for...
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Operations, Value
Sunrise Financial Manager’s implementations aren’t as complex as the EMR’s. However, we have to pay...
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Relationship
Altera Digital Health brings some things proactively, but we prompt them more than anything. There...
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Relationship
We meet with our vendor representative on a regular basis, and that is the highest-ranking person I...
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