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Ambulatory Pediatric Solutions
 

EHR solutions used solely by independent pediatric clinics. Measured vendors in this segment are either completely focused on pediatrics or have a significant pediatrics customer base. Feedback is from only full pediatric clinics (feedback from multispecialty groups is not included).

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
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Latest Related Report

Ambulatory Pediatric Solutions 2024: How Well Are Pediatric-Specific Vendors & Broad-Specialty Vendors Addressing Customer Needs?) Report Cover Image
Performance
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Ambulatory Pediatric Solutions 2024: How Well Are Pediatric-Specific Vendors & Broad-Specialty Vendors Addressing Customer Needs?
11 March 24
Amid changing regulations from entities like the American Academy of Pediatrics and HIPAA, pediatric clinics’ functionality needs are increasing and becoming more specific. Most ambulatory pediatric practices are small organizations with limited budgets, and they have to prioritize functionalities that are most important and forgo others to stay within budget. In addition to established pediatric-specific vendors, broad-specialty vendors are addressing this challenge by developing pediatric-specific EHRs or adapting existing platforms to cater to customer needs. Following <a href="https://klasresearch.com/report/pediatrics-2023-provider-perceptions-of-an-evolving-market/3033" target="_blank"><u style="color:#4c8bc9;">KLAS’ 2023 report on the pediatrics market</u></a>, this report examines how well pediatric-specific and broad-specialty vendors meet the unique customer needs of this niche market.

Report Abstract

Key Findings:

  1. Pediatric-Specific PCC & Office Practicum Highlighted for Meeting Customer Needs
  2. athenahealth Customers Appreciate Proactive Updates & Inclusive Pricing; Customers of Greenway Health Dissatisfied with Product Value
  3. PCC & Office Practicum Customers Satisfied with Product Road Map; eClinicalWorks* Struggles to Deliver Needed Functionality
  4. PCC Creates Long-Lasting Partnerships through Proactive Service; athenahealth & Greenway Health Customers Note Decline in Service Quality


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Performance Data

Overall Score by Product

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Overall Score by Question Topic

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Provider Facility Size by Product

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Provider Facility Type by Product

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Current Time Inside Cache Tag Helper: 4/27/2024 3:32:40 AM and Model.SegmentId = 453
Related ReportsView All Reports
Flash Insights
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Pediatrics 2023
11 July 23    |   Alex McIntosh and Paul Hess
The landscape of pediatric healthcare has shifted in recent years. Grappling with changes in the labor market, many pediatric organizations are seeking out a simplified IT approach that enhances patient care and bolsters efficiency. Some organizations have started to consolidate or have already consolidated their technology stack to fewer vendors, with many leveraging more functionality from their core EHR vendors. For this report, KLAS talked to 57 organizations using pediatric EHR/PM systems to gauge their perceptions on the impact of staffing shortages, which technology is best suited to help, and what developments they would like moving forward. A follow-up report will examine the performance of pediatric EHR/PM vendors within this evolving market.
Performance
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EMR-Centric Virtual Care Platforms 2021
24 June 21    |   Aaron Gleave and Alex McIntosh
Though many ambulatory and acute care EMR vendors already had plans pre-COVID to create, acquire, or expand virtual care capabilities, the emergence of the pandemic obviously necessitated an accelerated development pace. Based 100% on vendor-provided information (not yet validated by KLAS), this report explores what virtual care capabilities are available from EMR vendors and how these solutions are being deployed. Many EMR vendors were invited to participate in this report; those who responded are included in the charts below. Part two of this report (scheduled for release later in 2021) will explore the actual customer experience for as many of these solutions as possible, regardless of vendor participation. Note: For information on the broader telehealth ecosystem (including telehealth technology from non-EMR vendors), see KLAS’ recent  Telehealth Ecosystem 2021 report .



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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