Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Culture, Value
BD has ways of charging that would lead to charging for every little thing. I don't know whether...
Login or Create an Account to see details.
Operations
To increase my satisfaction with training, BD probably needs a larger presence and needs to make...
Login or Create an Account to see details.
Loyalty, Product
To increase my satisfaction with the functionality, BD could have the barcode show up within the...
Login or Create an Account to see details.
Product
I have been doing this work for a long time, and the Alaris pumps’ strength would be the ability to...
Login or Create an Account to see details.
Relationship, Product
BD had a recall on the pumps that went on for years, and that was difficult. We also had to do a...
Login or Create an Account to see details.
Operations
BD does a good job with training. They come on-site, and they have follow-up off-site as well. We...
Login or Create an Account to see details.
Product
I don't know whether we consider the FDA remediation new technology, but in theory, the Alaris pumps...
Login or Create an Account to see details.
Relationship
The support at BD is pretty good. We have a special account manager, and we talk to the leaders...
Login or Create an Account to see details.
Product, Value
We are happy with the Alaris pumps’ interoperability, and they cost a lot of money, so we don't feel...
Login or Create an Account to see details.
Value
BD absolutely doesn’t avoid charging for every little thing. They have a medication safety analytics...
Login or Create an Account to see details.
Loyalty
There was a pump fair, so we went and looked at everything. Two barriers to change are money and the...
Login or Create an Account to see details.
Relationship
We have been with BD for a long time, so I have people to go to, but if we have to go through BD's...
Login or Create an Account to see details.
Relationship, Product
BD wants to move a project forward, so they are proactively irritating me by asking when they can do...
Login or Create an Account to see details.
Product
BD has not integrated PCAs yet into interoperability, and they have been saying they are going to do...
Login or Create an Account to see details.
Loyalty, Product
BD has no FDA clearance for alarm notifications on PCA pumps, and that is one of the drawbacks of...
Login or Create an Account to see details.
Product
One thing I love about the Alaris pump is that we can do large volumes. We can have like six or...
Login or Create an Account to see details.
Relationship
We really don’t have any issues with the Alaris pumps, but when we did have issues in the beginning,...
Login or Create an Account to see details.
Operations
I'm not aware that BD does any ongoing training, but their initial training was not bad. For the...
Login or Create an Account to see details.
Product
The Alaris pumps are pretty easy to use and require very little training for end users.
Login or Create an Account to see details.
Relationship
We are usually the ones to find issues with the pumps, but BD is very responsive. When I have to...
Login or Create an Account to see details.
Loyalty, Relationship
We wanted to do in-pump interoperability with the Alaris pumps, but BD had a bad year financially,...
Login or Create an Account to see details.
Loyalty
We are going to stay on the Alaris. BD is replacing our pumps on their dime, so there is no reason...
Login or Create an Account to see details.
Relationship
I have had more support from BD than our other pump vendor. BD has been much more responsive. They...
Login or Create an Account to see details.
Relationship, Operations
BD has had a number of sessions to maximize the information we get that I have attended and found helpful....
Login or Create an Account to see details.
Product
We have a list of enhancements we would love to see in BD’s pump functionality. Probably the biggest...
Login or Create an Account to see details.
Culture, Relationship, Operations
BD has provided presentations to the system. I know that BD is really receptive when I reach out...
Login or Create an Account to see details.
Product
The Alaris pump is intuitive for most of the staff members because they use it so frequently. When...
Login or Create an Account to see details.
Product
The Alaris pump has a way to measure a patient's respiratory state because when we have opioids, we...
Login or Create an Account to see details.
Product
If BD got epidural approval and could do epidurals, that would be really awesome. The nurses...
Login or Create an Account to see details.
Relationship
BD could do better at providing new technology. We have been giving them feedback for a while. We...
Login or Create an Account to see details.
Relationship
BD used to be knocking down our door all day, every day to buy their product, and then poof, we...
Login or Create an Account to see details.
Relationship
BD keeps their promises in terms of working with us and doing remediation, but it just feels like we...
Login or Create an Account to see details.
Product
I have had to tell BD about some errors in how the pump is set up. The Alaris is so old that it...
Login or Create an Account to see details.
Loyalty
The Alaris is not part of our long-term plans. If BD had serious upgrades, we would definitely...
Login or Create an Account to see details.
Relationship, Product
I don't trust the Alaris pump. It under- and overinfuses, and I don't believe the remediation, which...
Login or Create an Account to see details.
Relationship, Operations
I haven't worked with BD here for a few years, so I guess it would be nice to meet with them. I...
Login or Create an Account to see details.
Product
The Alaris pump is not used on an everyday basis. I think that is why I get called for questions a...
Login or Create an Account to see details.
Product
The Alaris pump is a good product. However, I have never used it outside of using it for PCA, so I...
Login or Create an Account to see details.
Loyalty
The Alaris is under investigation, so I don't know whether it will be part of our long-term plans. A...
Login or Create an Account to see details.
Relationship, Operations
I have been pretty satisfied with BD’s support. I like that they provide regularly scheduled on-site...
Login or Create an Account to see details.
Loyalty
We are currently evaluating when to update our infusion fleet because of the new FDA requirements...
Login or Create an Account to see details.
Relationship, Product
I would like to see a change in the delivery method for the Alaris. The fact that the Alaris doesn't...
Login or Create an Account to see details.
Loyalty
We will be updating our pumps in a few years because BD is forcing us to. The FDA recall remediation...
Login or Create an Account to see details.
Relationship
We get good responses from BD’s support team. We have good folks at BD that they are able to connect...
Login or Create an Account to see details.
Operations
For training, we get things that we can go to regularly, and I have felt like the training has been...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
BD has been responsive to us. We are currently working through some contracting with them. They are...
Login or Create an Account to see details.
Relationship
We have partnered with BD on a lot of things in the past, and unfortunately, similar to all of the...
Login or Create an Account to see details.
Loyalty
We have to replace our fleet because it is old. We are to the point where we can't find the parts we...
Login or Create an Account to see details.
Operations
Generally, the implementations go fairly well in my experience. Where BD falls off is a bit in terms...
Login or Create an Account to see details.
Relationship, Operations
The Alaris pump is well made. It is a critical device that is very measurable. The Alaris pump works...
Login or Create an Account to see details.
Operations, Value
When we did a recent update with BD, we already knew what to do and how to implement the update, but...
Login or Create an Account to see details.
Relationship
BD’s customer service is bad. Their pumps go down all the time. A lot of alarms are always...
Login or Create an Account to see details.
Product
Functionality doesn't exist between the Alaris and Epic's system. On both ends, the vendors may be...
Login or Create an Account to see details.
Operations
BD is well versed in implementing interoperability. We did an implementation several years ago, and...
Login or Create an Account to see details.
Relationship
We did have a hiccup where we had technical issues during an upgrade, and even though BD's technical...
Login or Create an Account to see details.
Relationship, Product
From a nursing standpoint, the product is intuitive to use. We get quarterly reports on our usage...
Login or Create an Account to see details.
Relationship
To benefit our organization, we have asked for part of the UI design to be adjusted. The current...
Login or Create an Account to see details.
Operations, Product
We had a recent upgrade, and it didn't seem like it was going well. I didn't have a direct...
Login or Create an Account to see details.
Product
The Alaris is pretty user friendly. We don't have a lot of complaints from our nurses about it. The...
Login or Create an Account to see details.
Loyalty
We decided to stick with the Alaris when we went live with integration because of its integration...
Login or Create an Account to see details.
Relationship, Product
I network a lot with other organizations that use the same EMR but different pumps, and there have...
Login or Create an Account to see details.
Operations
Our go-live with the product was smooth sailing, and using it has been smooth as well. There are...
Login or Create an Account to see details.
Relationship, Operations, Product
I can't think of anything major that isn't going well. Certainly, there have been remediations and...
Login or Create an Account to see details.
Product
From a usability perspective, our nurses find the pumps easy to use and program. The product is...
Login or Create an Account to see details.
Loyalty, Product
We have had issues with the pumps. There is a feature that allows whoever is programming the pump to...
Login or Create an Account to see details.
Relationship, Product
IV flushing has been a pain point for us since we went live. That is more of an Epic thing than a BD...
Login or Create an Account to see details.
Loyalty
We are definitely leaning toward moving to the Alaris for our system. I think we have had...
Login or Create an Account to see details.
Culture, Relationship
When I think of BD compared to another vendor, BD's folks who support the Alaris pumps may have a...
Login or Create an Account to see details.
Relationship
The support has been there from BD when needed in terms of what I am doing with the infusion pumps....
Login or Create an Account to see details.
Value
For the Alaris, there has been a litany of recalls. The pumps are too expensive.
Login or Create an Account to see details.
Loyalty, Product
I like the pumps. The providers don't complain to me. In fact, we are putting an order in for some...
Login or Create an Account to see details.
Operations
During one implementation, the team was brand new, so we got to be the ones to iron out all the...
Login or Create an Account to see details.
Product
With the Alaris, we don't like that we can't do epidurals or integrate the PCAs with our EHR. The...
Login or Create an Account to see details.
Product
We like the Alaris' interoperability with our EHR and the charting accuracy from that.
Login or Create an Account to see details.
Loyalty
We have to switch to a different vendor’s pump. It is not that we have an issue with the Alaris; we...
Login or Create an Account to see details.
Product
The issues we have with the Alaris pump are more on the operational side with how we use the pump....
Login or Create an Account to see details.
Relationship
BD has taken a very long time to get their FDA certification back, and that has really held us back...
Login or Create an Account to see details.
Product
As far as I know, the Alaris pumps kind of seem like any other device. We can upgrade and do lots of...
Login or Create an Account to see details.
Relationship
BD is excelling with people who are empowered to solve our problems, and that is making the...
Login or Create an Account to see details.
Product, Value
Reporting in the knowledge portal and being able to extract reports from BD's product really makes a...
Login or Create an Account to see details.
Product
BD has a good pump, and they are still the market leader. I just wish the Alaris were smaller; it...
Login or Create an Account to see details.
Culture, Value
BD has bent over backward in terms of pricing and everything, but most pump manufacturers in this...
Login or Create an Account to see details.
Operations
BD did pretty well on the implementation, and their upgrades have gone pretty smoothly.
Login or Create an Account to see details.
Product
The reporting that we are able to get from BD’s knowledge portal allows us to look at how many times...
Login or Create an Account to see details.
Loyalty
Nothing much has changed from BD; they are still offering the same pump. They are coming out with...
Login or Create an Account to see details.
Relationship
On the interoperability side, we were a little frustrated. When we bought our pumps, there were some...
Login or Create an Account to see details.
Product
I would not buy the Alaris pumps again based on the experience and feedback that we have received....
Login or Create an Account to see details.
Culture, Relationship, Product
With BD, I have never been able to get any feature added, even though that ability was promised in...
Login or Create an Account to see details.
Culture, Value
In general, for everything we need, BD asks for money. BD charges for every little thing, even for...
Login or Create an Account to see details.
Product
Moving the BD pumps around has been a bit challenging because of their size.
Login or Create an Account to see details.
Loyalty
I have learned that BD is going to withdraw from the market any BD pumps that have been used for...
Login or Create an Account to see details.
Loyalty, Product
The interoperability issues we had with integrating our EMR with the Alaris were our build, the...
Login or Create an Account to see details.
Loyalty, Relationship, Value
We have the same pumps that we had before, but BD has updated their drug library format and stuff....
Login or Create an Account to see details.
Relationship
BD is generally somewhat predictable, but to some degree, there is some disorganization because of...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I would like to see a bit more innovation in the features. BD’s peers, like other pump vendors, are...
Login or Create an Account to see details.
Product
Not getting a consistent type of tubing can just really throw our medication-use process into a...
Login or Create an Account to see details.
Relationship, Product
The vendor’s support of the optimization of our interoperability with our EMR is an area where they...
Login or Create an Account to see details.
Loyalty, Operations
BD has had multiple recalls. We did the remediation process for all of our pumps and updated them,...
Login or Create an Account to see details.
Relationship
BD has fallen down in terms of keeping some promises, especially with the timeline with the recall...
Login or Create an Account to see details.
Loyalty
It just seems like we have seen some system errors come up where basically the device throws an...
Login or Create an Account to see details.
Relationship
BD is doing consistently well with support. I can always reach somebody on the support side, and...
Login or Create an Account to see details.
Relationship, Relationship
Keeping promises would mean that BD would take action and be transparent. We experienced a...
Login or Create an Account to see details.
Relationship, Relationship
As we were contemplating some earlier offerings, BD had to mitigate their recall, and we were...
Login or Create an Account to see details.
Operations, Operations
BD offers training. We just have not found it very helpful.
Login or Create an Account to see details.
Relationship, Relationship
Our problems were escalated to high leadership, but they were not empowered to solve our problems.
Login or Create an Account to see details.
Value, Value
We have had a lot of breakages and have had to do a lot of repairs early in the life of the devices....
Login or Create an Account to see details.
Product, Product
We continue to have a lot of issues with our Alaris pump system. There are known issues with the...
Login or Create an Account to see details.
Product, Product
We experience a lot of channels not communicating to the point-of-care unit. We still have a lot of...
Login or Create an Account to see details.
Product
There have been multiple recalls with the Alaris pumps. There have been repeated recalls, and that...
Login or Create an Account to see details.
Relationship, Operations
BD could have helped a little more with getting updates done and dealing with certain pump issues...
Login or Create an Account to see details.
Relationship, Operations
We had an upgrade with the Alaris pumps, and I felt like BD was very well prepared. They listened to...
Login or Create an Account to see details.
Relationship
For some of the issues we have had, it has taken a little time to get ahold of somebody at BD.
Login or Create an Account to see details.
Relationship
We purchased all of the Alaris equipment. We were also going to purchase some more syringe modules...
Login or Create an Account to see details.
Product
Something that makes us a little cold toward the Alaris is that when we were purchasing equipment,...
Login or Create an Account to see details.
Loyalty, Value
There is a high cost associated with the remediation, and that is definitely the major negative for...
Login or Create an Account to see details.
Relationship, Product
The Alaris is pretty much unchanged. BD introduced groundbreaking technology to us over a decade...
Login or Create an Account to see details.
Operations
We don't really use any of BD's training resources; we do our own training program.
Login or Create an Account to see details.
Loyalty
We have been asking BD about EMR interoperability for a while. We have been waiting for their new...
Login or Create an Account to see details.
Relationship, Product
From a safety perspective, the Alaris pump has gotten better through the years. We had a lot of...
Login or Create an Account to see details.
Relationship
We had very little connection with BD over the last few years because a lot of development was stuck...
Login or Create an Account to see details.
Product
Our staff is really used to using the pumps, and they are intuitive. There are enough other...
Login or Create an Account to see details.
Loyalty, Relationship
We are looking for more connection with whoever their right people are. The vendor has a lot of...
Login or Create an Account to see details.
Loyalty, Relationship
Once the recall and COVID-19 hit, we basically stopped hearing from BD except for check-ins from our...
Login or Create an Account to see details.
Loyalty, Product
We are in a bit of a tricky spot. We have acquired some new sites that use a different pump, and the...
Login or Create an Account to see details.
Loyalty
We are concerned about the accuracy measures for the Alaris that have been tested and published. It...
Login or Create an Account to see details.
Operations
With BD, we could do more outreach and ask for help, but BD is also not setting up opportunities for...
Login or Create an Account to see details.
Loyalty
I am optimistic about BD. I'm hoping they are going to release their interoperability software soon...
Login or Create an Account to see details.
Relationship
With BD, a lot of things depend on getting the right IT and biomed people at the table. We have to...
Login or Create an Account to see details.
Product
The workflows in BD that we figured out with pump interoperability once we got our nursing teams are...
Login or Create an Account to see details.
Product
I don't really feel like BD has had anything relevant recently with new technology. I'm still a...
Login or Create an Account to see details.
Product
I would buy the Alaris pumps again. I recently came back from a conference, and I saw a couple of...
Login or Create an Account to see details.
Relationship, Product
The Alaris pumps have great functionality, but BD has had a lot of bumps in the road. The vendor...
Login or Create an Account to see details.
Culture, Value
BD likes to charge us to give people access to the server and additional analytics sites. BD would...
Login or Create an Account to see details.
Loyalty, Product
BD really promoted interoperability to us even though we couldn't add that anytime soon. The Alaris...
Login or Create an Account to see details.
Relationship, Product
During a recent software upgrade, BD added some different options that we did not have previously,...
Login or Create an Account to see details.
Product
BD does not have a good patient-controlled epidural solution, and that is a deal-breaker for us...
Login or Create an Account to see details.
Operations
The vendor has good educational platforms for training opportunities.
Login or Create an Account to see details.
Relationship, Product
The biggest challenge with BD is that they have had a lot of FDA recalls and things recently. Each...
Login or Create an Account to see details.
Product
With the Alaris pumps, sometimes some of the alerts can be a bit confusing with interoperability.
Login or Create an Account to see details.
Loyalty, Product
With the reports in the Alaris, we look at whether users are using the pump library or whether they...
Login or Create an Account to see details.
Product
I would recommend the Alaris. The pumps are like Legos; they just snap on, and we can build them....
Login or Create an Account to see details.
Relationship, Operations
BD seems to use a more train-the-trainer approach. The vendor is very supportive of the onboarding...
Login or Create an Account to see details.
Culture, Value
We are not nickel-and-dimed by BD. BD is good at not making promises they can’t keep, and they have...
Login or Create an Account to see details.
Culture, Value
I believe BD does avoid charging for every little thing. We have a contract in place, so I don't...
Login or Create an Account to see details.
Relationship, Product
BD is vendor agnostic in terms of the other solutions we can use with the Alaris. If people want to...
Login or Create an Account to see details.
Relationship
I think the end users have their outcomes, and I don't think BD is hindering any goals, but I am not...
Login or Create an Account to see details.
Product
In general, I would probably suggest that companies choose one vendor’s pump instead of a mix.
Login or Create an Account to see details.
Product, Value
The vendors that have PCA pumps do not offer integration for those pumps. If BD had the Alaris PCA...
Login or Create an Account to see details.
Relationship
We specifically asked for the vendor’s 510(k) clearance, and they were elusive at first. I had to...
Login or Create an Account to see details.
Operations
The vendor was on-site with hands-on support during our most recent software upgrades. As part of...
Login or Create an Account to see details.
Product
The Alaris is pretty easy to use, but there are some things about it that are error prone. With the...
Login or Create an Account to see details.
Loyalty
We may transition totally away from BD, if possible. We are in the middle of an RFP process. BD...
Login or Create an Account to see details.
Product
There are a few limitations to the product that we haven't been able to overcome. My biggest concern...
Login or Create an Account to see details.
Loyalty
The product is going through recall, and the majority of our pumps aren’t eligible for the upgrade...
Login or Create an Account to see details.
Operations, Product
I'm pleased with the overall product. The design, setup, and programming of the pump are intuitive....
Login or Create an Account to see details.
Relationship
The vendor has executive involvement in important decisions and brings in people who can answer as...
Login or Create an Account to see details.
Relationship, Product
The vendor does well at producing outcomes. One of the things I'm happy with is their quarterly...
Login or Create an Account to see details.
Product
There are a lot of things I like about the product in terms of the actual hands-on pieces. However,...
Login or Create an Account to see details.
Product
We have had no major issues with the Alaris pumps. However, we sometimes hear from our clinicians...
Login or Create an Account to see details.
Loyalty
Comparing all the devices on the market today, the Alaris is one of the least developed. BD might...
Login or Create an Account to see details.
Product
Knowing our clinicians’ concerns with the Alaris, we haven’t been interested in going live with...
Login or Create an Account to see details.
Culture, Value
BD charges us for every little thing, even things that were not initially included in the contract....
Login or Create an Account to see details.
Relationship, Product
The main problem with BD in the last couple of years has been the recall of products. The recall...
Login or Create an Account to see details.
Relationship
BD does a fabulous job of giving us data, and their support team has been excellent. Everything...
Login or Create an Account to see details.
Relationship, Product
BD is not behind the rest of the industry, but if someone in the industry could figure out a way to...
Login or Create an Account to see details.
Relationship
BD’s customer service is pretty good. The Alaris pump representatives are pretty responsive.
Login or Create an Account to see details.
Product
With the Alaris pumps, if we don’t know something, we can just try a couple of different clicks, and...
Login or Create an Account to see details.
Product
When we run everything through the Alaris, there is smooth sailing.
Login or Create an Account to see details.
Product
The color display on the Alaris is easy to read. The patient ID is on the pump, and we can see it...
Login or Create an Account to see details.
Relationship
The support we get for the Alaris has always been fantastic.
Login or Create an Account to see details.
Loyalty
I don't see the Alaris changing much. I hope that in a year from now maybe our journey and...
Login or Create an Account to see details.
Product
The gravity component of the product is challenging to work with in our work settings. When we have...
Login or Create an Account to see details.
Product, Value
I really like the product’s drug library. It allows us to add extra patient safety features. We...
Login or Create an Account to see details.
Product
I like the interoperability piece of the product; it programs the pump when done correctly, so it...
Login or Create an Account to see details.
Relationship, Product
We have had some challenges with our internet service, and the vendor could have done more testing...
Login or Create an Account to see details.
Relationship
BD meets with us regularly to review our data, and they are definitely proactive. Also, their...
Login or Create an Account to see details.
Product
The best way we are told to do titratable drugs in the Alaris is almost like using a fluid version,...
Login or Create an Account to see details.
Relationship, Product
When something needs to be adjusted, those alerts are very difficult to understand from an end-user...
Login or Create an Account to see details.
Relationship, Product
BD had a little event related to the hardware on the LVP module. The issue was not raised to the...
Login or Create an Account to see details.
Product
There are certain drugs where we want a variable rate of intermittent administration. I don’t think...
Login or Create an Account to see details.
Product
Compared to their competitors' solutions, BD’s whole pump user interface is preferable. We like the...
Login or Create an Account to see details.
Product
I wish that the Alaris allowed us to program with a leading zero instead of a decimal. The system is...
Login or Create an Account to see details.
Loyalty, Product
BD has invested in a new medication safety analytics reporting platform that is far superior to the...
Login or Create an Account to see details.
Culture, Relationship
I sometimes find out about a safety alert from an outside source before the vendor tells us. I even...
Login or Create an Account to see details.
Relationship
In the past, there have been recalls, but BD hasn't told us about them, even though we specifically...
Login or Create an Account to see details.
Relationship
I do have contacts with BD that I could reach out to if I needed to reach them.
Login or Create an Account to see details.
Product
I would recommend BD and their product, but I would tell whoever is looking into BD about the things...
Login or Create an Account to see details.
Relationship, Operations
BD doesn't provide updates on what is going on. For a recent recall they had, I would have liked to...
Login or Create an Account to see details.
Relationship, Product
Once we put recommendations into the product, I would like to see how the process works to get them...
Login or Create an Account to see details.
Product
It is probably not possible to make the pumps lighter, but they are very heavy. We were looking at...
Login or Create an Account to see details.
Product
For some of the medications that are in large volume, it would be nice if there were a way to have...
Login or Create an Account to see details.
Culture, Value
BD charges for everything that they provide. There is a software maintenance agreement, and there...
Login or Create an Account to see details.
Operations
We haven't done training in a long time, but I was hoping that we could do that again. BD offered to...
Login or Create an Account to see details.
Product
I would like for the pump to be able to have a limit for weight-based dosing as well as...
Login or Create an Account to see details.
Operations
The training is quite good for the Alaris. BD comes in annually to train us.
Login or Create an Account to see details.
Relationship
I don't have anything negative to say about the Alaris pumps. The library maintenance goes well, and...
Login or Create an Account to see details.
Product
There aren't many competitors with the Alaris pumps. There are only one or two pumps that are fully...
Login or Create an Account to see details.
Product
Our upgrades with the Alaris have been pretty seamless. But BD hasn’t made major changes to the...
Login or Create an Account to see details.
Relationship
We don’t have the need to use the support team for the Alaris very much.
Login or Create an Account to see details.
Operations
BD has some computer-based training that we can do. The product is actually pretty easy to use and...
Login or Create an Account to see details.
Loyalty, Product
One thing that disinclines me from continuing with BD is that a while ago, they discontinued support...
Login or Create an Account to see details.
Product
We would like to be able to integrate the Alaris pumps with some of our other software so that we...
Login or Create an Account to see details.
Relationship, Product
The Alaris pump is a good product, and most of our issues have been with communication because...
Login or Create an Account to see details.
Operations, Product
The product is fairly easy to use. Even I can figure out how to use a couple of modules.
Login or Create an Account to see details.
Operations, Product
We use the end-tidal CO2 module, but I don't think there has been good training on it, and I don't...
Login or Create an Account to see details.
Product, Value
The product has a lot of safety mechanisms built into the smart technology, so I think we have fewer...
Login or Create an Account to see details.
Value
There are a few things we would like to see improved with the Alaris. One is that our clinical...
Login or Create an Account to see details.
Product
One thing on our wish list with the Alaris is that we would love it if BD could make the pump's flow...
Login or Create an Account to see details.
Loyalty, Product
Some of the screen features of the Alaris pumps need to be augmented. The next upgrade will make...
Login or Create an Account to see details.
Product
We like the advantages of the drug library in the Alaris and the flexibility we have with it to...
Login or Create an Account to see details.
Relationship
BD’s help desk people are terrible to get through to. They have changed their online help desk...
Login or Create an Account to see details.
Relationship, Product
We would tell friends or peers looking to partner with BD that the LVP and the syringe mechanisms...
Login or Create an Account to see details.
Value
BD has charged us for replacement things that need to be done for their remediation. We ended up...
Login or Create an Account to see details.
Product
We would like it if the Alaris PCA could be dosed using weight-based dosing and be interoperable.
Login or Create an Account to see details.
Relationship
BD did not keep their promises when they had recalls with everything. The vendor told us that they...
Login or Create an Account to see details.
Operations
BD doesn’t look at the quality of the implementation and upgrades. BD just ramrods the...
Login or Create an Account to see details.
Operations, Product
One of the integrations is still not live, so that says something. We can't tell who owns the...
Login or Create an Account to see details.
Relationship, Operations
BD needs to figure out how to use their technology, engage the nursing staff, and run focus groups....
Login or Create an Account to see details.
Relationship
We would like BD’s organization to be willing to be flexible with our staff. When we call for...
Login or Create an Account to see details.
Relationship, Value
BD doesn’t keep all of their promises. To me, a promise would be BD putting out a product that is...
Login or Create an Account to see details.
Culture
I wish BD would do everything they could to promote themselves to me. I sent a request proposal to...
Login or Create an Account to see details.
Product
We have been integrated with the Alaris pumps for a while. When we integrated the pumps, they did...
Login or Create an Account to see details.
Product
BD’s pumps work properly, but there is nothing new from BD as far as technology goes. There isn't...
Login or Create an Account to see details.
Loyalty, Product
BD’s form factor hasn't been updated in decades, and that is frustrating. The multichannel brain is...
Login or Create an Account to see details.
Operations, Product
The most recent upgrades for the Alaris have gone really well.
Login or Create an Account to see details.
Product
It would be nice if we could do weight-based dosing in the Alaris PCA pumps and have PCA be part of...
Login or Create an Account to see details.
Product
The Alaris' drug library software is easy to use, and the solution works really well overall. I use...
Login or Create an Account to see details.
Product
Our issue with the interoperability project between the pumps and our EMR is ensuring our nurses...
Login or Create an Account to see details.
Value
In terms of cost, it is reasonable how the vendor charges us. The pump's quality and longevity are...
Login or Create an Account to see details.
Relationship
BD is such a huge company, so getting directly in contact with a support person that can help...
Login or Create an Account to see details.
Operations
If another organization decided to go with BD, I would tell that organization to make sure to have...
Login or Create an Account to see details.
Value
The ongoing maintenance of the product is what would hold me back from saying it is the best out...
Login or Create an Account to see details.
Operations
There is really no ongoing training. We have to request that. BD doesn't prompt us or reach out. The...
Login or Create an Account to see details.
Relationship
The people I have worked with for a long time have remained at BD, and they continue to be really...
Login or Create an Account to see details.
Relationship
BD is more reactive than proactive. I typically hear about recalls and things like that rather than...
Login or Create an Account to see details.
Operations
BD doesn't provide ongoing training unless we ask for it. We have been able to organize a few...
Login or Create an Account to see details.
Product
The PCA module does not have integration currently, but I have been told that BD has applied for the...
Login or Create an Account to see details.
Product
The Alaris is a good pump for the most part. The fact that BD supports all three administration...
Login or Create an Account to see details.
Loyalty, Loyalty, Loyalty, Value, Value, Value
There has been a recall, and the vendor has had to go back through the FDA validation process. We...
Login or Create an Account to see details.
Product, Product, Product
There have been some significant improvements from our EMR vendor that have helped us with some of...
Login or Create an Account to see details.
Operations, Operations, Operations, Product, Product, Product
Some of the things we implemented back when we first began with the vendor are still problematic...
Login or Create an Account to see details.
Operations, Operations, Operations
We are noticing that our biomed techs are not getting training on planned or preventive maintenance...
Login or Create an Account to see details.
Product
The Alaris has worked out great because the nurses can do infusions. The provider places the order,...
Login or Create an Account to see details.
Relationship
The support team has been very good. I open tickets whenever we have issues, and the support team...
Login or Create an Account to see details.
Operations
The project team that was involved with the implementation did exceptionally well in helping us get...
Login or Create an Account to see details.
Product
The functionality for building data sets in the Alaris is robust. But we can't make easy changes on...
Login or Create an Account to see details.
Product
One of the Alaris' strengths is the level at which the pumps enhance patient safety when the system...
Login or Create an Account to see details.
Relationship
We upgraded and did the remediation because there is a 510(k) pending for the Alaris pumps, and that...
Login or Create an Account to see details.
Product
We were having a bunch of overinfusions with the pumps. We would send in devices and tubing, and BD...
Login or Create an Account to see details.
Product
I am not terribly thrilled with the product because it is a gravity system and really doesn't have...
Login or Create an Account to see details.
Relationship, Product
The integration piece is on us most of the time. Occasionally when there is a problem, BD will help...
Login or Create an Account to see details.
Product
BD is behind the curve. One of the most dangerous workflows is the PCA workflow, and BD still hasn't...
Login or Create an Account to see details.
Relationship
We can get ahold of our BD representative when we need them. When we have needed to have meetings...
Login or Create an Account to see details.
Product
BD has really excellent KPI reports that we can drive upward. They are super nice.
Login or Create an Account to see details.
Product
The interaction with the server is fairly straightforward and clear. The user interface at the pump...
Login or Create an Account to see details.
Relationship, Product
The product is fairly reliable. The vendor accommodates a lot of different clinical scenarios, and...
Login or Create an Account to see details.
Operations
The vendor provides really good training materials either on a website or on a learning module as...
Login or Create an Account to see details.
Product
The vulnerability of the product is that it works as well as the way it is set up and maintained....
Login or Create an Account to see details.
Relationship
BD had a bunch of recalls. But BD has been very transparent with any defects that might exist. They...
Login or Create an Account to see details.
​
Utilization Filters
Featured Reports
Preferences