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Operations
While we were working with Experis Health Solutions, we had multiple scheduling changes. They...
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Value
The firm’s pricing model is competitive. They do not charge more than we are willing to pay. I think...
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Relationship, Operations
The firm has strong project management support. From a leadership perspective, they have excellent...
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Relationship, Services
Oftentimes, we staff based on specific module certifications or areas of expertise. When we talk...
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Relationship
The firm has had some changes in their leadership structure, so they could improve their trust...
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Relationship
Experis Health Solutions had good subject matter expertise. They had excellent customer service...
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Relationship
Experis Health Solutions provides good quality and is responsive. They are able to procure the...
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Relationship, Relationship
I don't know whether Experis Health Solutions exceeded our expectations, but they always met our...
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Relationship, Relationship
Experis Health Solutions’ manager commented to us about how some of the lower-quality staff they had...
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Value, Value
Experis Health Solutions was expensive but we absolutely did receive our money's worth.
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Operations, Operations, Operations
The individual quality of the people from Experis Health Solutions was great, but the whole system...
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Services, Services, Services
Sometimes, interoperability is presented as easy, and later on, the true work of it comes out, so it...
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Relationship, Relationship, Relationship
Experis Health Solutions could be more direct. They had a lot of experience doing what they did for...
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Relationship, Relationship, Relationship
I have had great experiences with the firm’s tech support people as well as their account managers....
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Operations, Operations, Operations
The go-live training is a really challenging area to fill. We probably could have done better. We...
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Operations, Operations
The bulk of our engagement with Experis Health Solutions was at-the-elbow support for go-live...
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Relationship, Relationship
EMR support is one of the hardest jobs in the world. It is fun work, but managing that pool of...
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Relationship, Relationship
The firm's executive team was very personable. We had someone assigned to us, so we didn't have to...
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Value, Value
The value we got in exchange for what we paid for Experis Health Solutions' service was really good.
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Relationship, Relationship, Operations, Operations
We have never had a resource as connected as the resource we had on this go-live from Experis Health...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
There was a representative from Experis Health Solutions that brought a wealth of knowledge and...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Experis Health Solutions took full responsibility and executed amazingly well around the...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Experis Health Solutions was really good about getting somebody else in when we got a resource that...
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Relationship, Relationship
The firm’s executives came out several times during the process to make sure we were okay and make...
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Relationship, Relationship, Operations, Operations
With other firms, I have always had to be the one to manage consultants. I have to ask them why they...
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Relationship, Relationship
Our contact at the firm overshot my expectations in terms of resources. They asked what I needed and...
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Relationship, Relationship, Relationship
Our partnership with Experis Health Solutions is driven by the effective communication that we have....
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Relationship, Relationship, Relationship
The on-site staff excels at driving outcomes. The virtual staff seems to be a mixed bag of those who...
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Relationship, Relationship, Relationship
We have overloaded our virtual model with people, so if several staff members are manning a channel,...
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Relationship, Relationship, Relationship
We are all looking for results. We want customer satisfaction, so we want a good go-live experience....
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Operations, Operations, Operations
With a previous go-live, it started becoming apparent that Experis Health Solutions was stepping up...
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Relationship, Relationship, Relationship
What Experis Health Solutions is doing is very helpful and is not always written in the statement of...
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Relationship, Relationship, Relationship
I get a lot of things resolved directly with the project manager from Experis Health Solutions....
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Relationship, Relationship, Relationship
I liked the involvement of Experis Health Solutions’ project manager. They were able to sit in the...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Experis Health Solutions managed the project well. Their project manager was really good, and the...
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Operations, Operations, Operations
Experis Health Solutions’ rate is the best that I have seen in the industry. I have done a number of...
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Relationship, Relationship, Relationship
With Experis Health Solutions, we were able to stay below my time and budget expectations, and that...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Our first engagement with Experis Health Solutions was at-the-elbow support for the go-live of one...
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Relationship, Relationship, Relationship
Experis Health Solutions does not consistently exceed expectations. During the planning of the...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
Regarding our help desk support experience with Experis Health Solutions, they have KPIs and are...
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Value, Value, Value
I would like Experis Health Solutions' services to be cheaper, but I know they have a business to...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Experis Health Solutions is very thoughtful, and they bring in the right folks from an executive...
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